Job Summary:
Quest Software is a growing automotive manufacturing organization, and they are seeking an IT Manager to lead day-to-day IT operations while driving technology planning and vendor management. The role involves overseeing IT staff and ensuring stable and secure technology operations in a compliance-driven environment.
Responsibilities:
โข Oversee day-to-day IT operations across infrastructure, systems, and end-user support
โข Manage and mentor internal IT staff, including Help Desk and Systems Administration personnel
โข Serve as the primary escalation point for complex technical and operational issues
โข Lead technology planning, roadmap development, and lifecycle management initiatives
โข Act as the main IT liaison between business stakeholders, managed service providers, and third-party vendors
โข Own vendor management activities, including performance oversight, coordination, and issue resolution
โข Collaborate with Sentinelโs Managed Services, Help Desk, and SOC/SIEM teams to ensure effective service delivery
โข Support infrastructure and platform transitions, including network standardization and virtualization changes
โข Ensure IT operations align with compliance requirements, including government and manufacturing standards
โข Maintain documentation, processes, and operational best practices
Qualifications:
Required:
โข Legally authorized to work in the US without sponsorship
โข Must demonstrate a 'can-do' attitude
โข We focus on candidates that display our 'ACE' factor โ Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
Preferred:
โข Proven experience in an IT Manager or IT Lead role supporting enterprise or manufacturing environments
โข Strong background in vendor management and third-party service coordination
โข Experience supporting or managing teams across multiple IT functions
โข Ability to translate business needs into technical solutions and priorities
โข Familiarity with compliance-driven environments such as aerospace, defense, or automotive manufacturing
โข Hands-on technical background with infrastructure, systems, or networking is strongly preferred
Company:
Quest Software is a software manufacturer that develops, manufactures, and supports software used by IT professionals. Founded in 1987, the company is headquartered in Aliso Viejo, USA, with a team of 1001-5000 employees. The company is currently Late Stage.