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Purpose Financial
Purpose Financial

60 Purpose Financial Customer Service Jobs Hiring Near You

Purpose Financial

Corporate Counsel

Greenville, SC · On-site

... customers achieve their version of financial stability in the moment and in the future. Since 1997, Purpose Financial has been a pioneer in the consumer credit and financial services market offering ...

Purpose Financial

Product Owner - Omni

Greenville, SC · On-site

... customers achieve their version of financial stability in the moment and in the future. Since 1997, Purpose Financial has been a pioneer in the consumer credit and financial services market offering ...

Purpose Financial

Marketing Analyst

Greenville, SC · On-site

... customers achieve their version of financial stability in the moment and in the future. Since 1997, Purpose Financial has been a pioneer in the consumer credit and financial services market offering ...

Purpose Financial

VP, Compliance & BSA Officer

Greenville, SC · On-site

$118K - $158K/yr

... customers achieve their version of financial stability in the moment and in the future. Since 1997, Purpose Financial has been a pioneer in the consumer credit and financial services market offering ...

Purpose Financial

WI · On-site

$213K - $223K/yr

Position Summary Purpose Financial is looking for an analytically minded individual with keen ... This role sits at the intersection of product strategy, customer experience, Marketing, and ...

Purpose Financial

WI · On-site

$213K - $223K/yr

Purpose Financial is seeking a Texas-based Director of Product Growth & Testing to accelerate high ... This role sits at the intersection of product strategy, customer experience, Marketing, and ...

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Purpose Financial Jobs Information

What is it like to work at Purpose Financial?

Purpose Financial is a company that prioritizes collaboration and innovation, fostering a culture that encourages employees to think creatively and work together to drive positive change.

The company's team structure is designed to support a flexible and adaptable work environment, with various departments and roles working together to achieve a shared mission. Purpose Financial's mission is centered around helping people achieve financial well-being and making a positive impact on society.

Working at Purpose Financial may appeal to candidates who are passionate about making a difference in people's lives and are looking for a dynamic and collaborative work environment that offers opportunities for growth and development.

What makes Purpose Financial an attractive place to work?

Purpose Financial is a leading fintech company that aims to revolutionize the financial services industry by providing accessible and affordable financial solutions to underserved communities. The company's workplace is characterized by a culture of innovation, collaboration, and teamwork, with opportunities for employees to contribute to the development of cutting-edge financial products and services. By joining Purpose Financial, individuals can pursue a career that aligns with their values and offers opportunities for professional growth, impact, and development in a rapidly evolving industry.

Do workers at Purpose Financial get paid breaks?

Sometimes. Only some people get paid breaks.
60% of people say they don’t get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and March 2026.

Does Purpose Financial pay people when they’re sick?

Yes. Most people get paid when they’re sick.
80% of people say they would get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it to get time off at Purpose Financial?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it to take sick days at Purpose Financial?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at Purpose Financial feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at Purpose Financial get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and March 2026.

Is it stressful to work at Purpose Financial?

Most people feel stressed here.
83% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at Purpose Financial enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at Purpose Financial recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people get enough training when they start at Purpose Financial?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people get support to advance at Purpose Financial?

Only some people are given support to advance their career here.
In the last year, 60% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people think Purpose Financial’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers feel well informed about how Purpose Financial is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and March 2026.

What are the most popular job types at Purpose Financial?

    What are the most popular jobs at Purpose Financial?

    What are the most popular categories at Purpose Financial?

    Infographic showing various Customer Service job openings at Purpose Financial in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 100% Physical job distribution.

    Sr. Data Scientist - Credit Risk

    Purpose Financial

    Greenville, SC • On-site

    Full-time

    Medical, Life, Retirement, PTO

    Posted 18 days ago

    Purpose Financial rating

    5.4

    Company rating: 5.4 out of 10

    Based on 6 frontline employees who took The Breakroom Quiz

    Job description

    Brand: Purpose Financial
    Address: 322 Rhett Street, Greenville, South Carolina, United States - 29601
    Purpose Financial, Inc. is an innovative consumer financial services company that offers a diverse suite of credit products, promoting financial inclusion and meeting consumers wherever they are. Through its brands, the company is committed to helping customers achieve their version of financial stability in the moment and in the future. Since 1997, Purpose Financial has been a pioneer in the consumer credit and financial services market offering money solutions in over 800 storefronts locations and online lending. Providing services in over 23 states, Purpose Financial employs over 2,500 team members.
    At Purpose Financial we are always on the lookout for motivated individuals who share in our values of mutual respect to join our team of outstanding professionals.
    We offer:
    • Competitive Wages
    • Health/Life Benefits
    • Health Savings Account plus Employer Seed
    • 401(k) Savings Plan with Company Match
    • Paid Parental Leave
    • Company Paid Holidays
    • Paid Time Off including Volunteer Time
    • Tuition Reimbursement
    • Business Casual Environment
    • Rewards & Recognition Program
    • Employee Assistance Program
    • Office in downtown Greenville that offers free parking, onsite gym, free snacks/drinks

    To learn more about Purpose Financial visit Purpose Financial Website.
    Position Summary
    Purpose Financial is seeking a Senior Data Scientist, Credit Risk to serve as the dedicated modeling and analytics resource for our Line of Credit (LOC) products. This role owns the credit risk analytics agenda for our LOC products end to end: acquisition scoring, initial line assignment, line management, utilization and draw behavior, loss forecasting, and portfolio performance monitoring across Storefront, Digital, and Lead Generation channels.
    The ideal candidate has built credit models for revolving or line-based products, and can translate borrower behavior into line strategy, credit policy, and forecasted financial outcomes.
    This role sits within Credit Risk and Data Science, reports to the Director of Data Science & Credit Risk. and partners closely with Finance, Digital Operations, Collections, Product, and Compliance. The successful candidate is comfortable operating with a high degree of independence, moving from ambiguous business question to defensible analytical answer, and presenting that answer to senior leadership.
    Job Responsibility
    • Serve as the dedicated credit risk data science resource for the LOC portfolio, owning the model and analytics roadmap for the product.
    • Develop, validate, and maintain machine learning and statistical models across the LOC customer lifecycle, including application scoring, initial line assignment, line increase and line decrease strategy, reauthorization, and behavioral scoring.
    • Build and refine LOC-specific risk metric.
    • Design and execute champion/challenger tests and controlled experiments to optimize line assignment, fee structure, reauthorization criteria, and offer terms across customer segments and origination channels.
    • Produce and defend loss forecasts for the LOC portfolio, including vintage curve development, roll rate analysis, and survival or hazard-based approaches suited to open-ended revolving exposure where traditional vintage diagonals are less informative.
    • Partner with Finance and Product on net charge-off forecasting, net yield analysis, and budget reforecast cycles, explaining variance between forecast and actual performance in terms of mix, vintage quality, and policy change.
    • Recommend credit policy actions grounded in analysis, including tightening or loosening thresholds, segment-level cutoffs, and line sizing changes, and quantify the expected volume, loss, and revenue tradeoff of each action.
    • Evaluate alternative and bureau data sources for incremental lift in the LOC population and integrate them into production models as they become available.
    • Document models to standards consistent with model risk management expectations, supporting internal validation, audit, and regulatory review.
    • Present findings and recommendations to the Credit Risk Review Committee and other senior audiences, translating technical work into clear business implication.
    • Mentor junior data scientists and analysts on modeling technique, credit domain knowledge, and analytical rigor.

    Accountability: Understand, adhere to, and enforce all corporate policies.
    Job Responsibilities Cont.
    Education Required
    Bachelor's degree in Statistics, Economics, Mathematics, Computer Science, Engineering, or a related quantitative field. Advanced degree strongly preferred.
    Experience Required
    At least three (3) to five (5) years of experience in credit risk analytics, credit modeling, or a closely related quantitative role within consumer lending. Direct experience building and deploying credit risk models in a production lending environment is required.
    Experience with revolving or line-based credit products, such as lines of credit, credit cards, or open-ended installment structures, is strongly preferred. Experience in the non-prime or subprime consumer segment is a significant advantage.
    Knowledge Required
    Excellent written and verbal communications skills; adaptability and flexibility to changing environment; and comfortable working in a dynamic, high volume, fast-paced environment. Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and products.
    • Demonstrated ability to build production credit risk models using Python or R, including gradient boosting methods, logistic regression, and survival or time to event techniques.
    • Working fluency with the Python data science stack, including Pandas, NumPy, scikit-learn, XGBoost or LightGBM, and SHAP or comparable explainability tooling.
    • Strong SQL skills and the ability to work independently against large, imperfect transactional data.
    • Understanding of consumer credit fundamentals: probability of default, exposure at default, loss given default, roll rates, vintage analysis, and reserve or allowance concepts.
    • Familiarity with the regulatory environment governing consumer lending, including ECOA and Regulation B, FCRA, adverse action requirements, fair lending, and disparate impact considerations, UDAAP, and model risk management expectations consistent with SR 11-7.
    • Experience with reporting and visualization tools such as Tableau or Power BI.
    • Experience with data engineering practices, version control, and reproducible analytical workflows is a plus.
    • Excellent written and verbal communication skills, including the ability to present technical analysis to non-technical executive audiences in person, by phone, and through email.
    • Adaptability and flexibility to changing environment; and comfortable working in a dynamic, fast-paced environment. Ability to interact professionally and exhibit appropriate social skills. Ability to understand and ensure compliance with policies, procedures, and laws governing our industry, business, and products. Ability to quickly learn all technology needed to perform the role.

    Physical Requirements
    Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers; ability to travel to, be physically present at, and complete the physical requirements of the position at any assigned location
    Competencies
    OKR
    Travel
    0-10%
    Attire
    Business Casual
    Other
    Must be eligible to work in the USA and able to pass a background check.
    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
    Requisition ID: 46570

    What Purpose Financial employees say

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