Purple Drive Technologies
Purple Drive Technologies

60 Purple Drive Technologies Developer Jobs Hiring Near You

Kubernetes Admin

Burlington, MA · Remote

$57.50 - $78.50/hr

Hi, Experienced Azure Kubernetes Service (AKS) Engineer to design, implement, manage, and optimize containerized applications running on Microsoft Azure. The ideal candidate will have strong ...

Posted today

Python Data Engineer

Tampa, FL · On-site

$108K - $129K/yr

Strong hands-on experience in Python for data engineering and application development. Extensive ... and big data technologies. Experience with Docker, Kubernetes, and CI/CD pipelinesHands-on ...

This posting is for an experienced Sr Electrical Engineer that will lead the design and release of electrical parts and assemblies on High Density Liquid Cooling units. This Sr Electrical Engineer ...

PURPLE is a leading innovator in architectural visualization software, specializing in digital ... Drive large-scale scene optimization using Nanite, Lumen, World Partition, and PCG. • Develop ...

Scrum Master

Phoenix, AZ · On-site

$51.25 - $68.25/hr

Drive continuous improvement initiatives through retrospective action items and process optimization. Support engineering teams working on Full Stack Java, Spring Boot, Kafka, REST APIs, Oracle, AWS ...

Showing results 41-60

Service Desk Lead - End User Computing & Assistive Technology

Purple Drive

Atlanta, GA • On-site

$19.25 - $26/hr

Other

Re-posted 16 days ago


Job description

Overview:
Desktop Management - Infrastructure Services (IS)~IT IS_Service Desk~Service Desk Management~Accessibility and Assistive Technology
- Proficiency in EUC, Microsoft Windows Technologies, and Active Directory.
- Experience with third-party software and hardware. Excellent communication skills, both verbal and written.
- Familiarity with Microsoft Assistive Software (Narrator, Magnify, ReadAloud), ZoomText ReadWrite TM etc
- Strong problem-solving skills and attention to detail.
- Ability to learn new technologies and software quickly.
- Prime soft skills including attentive listening, patience, and effective documentation.
- Certifications in Microsoft Desktop technologies, ITIL.
- Experience collaborating with developers, integration engineers, and third-party vendors
Key responsibilities
- End User Computing (EUC) Manage and support Microsoft Windows Technologies and Active Directory.
- Using Knowledgebase documentation, guide, troubleshoot and maintain third-party software and hardware.
- Troubleshoot and resolve EUC-related issues.
- Assistive Technology Support Microsoft Assistive Software (Narrator, Magnify, ReadAloud) and ZoomText ReadWrite TM etc.
- Provide training and assistance to end-users on assistive technologies.
- Stay updated with the latest developments in assistive technology and recommend improvements.
- Customer Management Listen attentively to customer issues and provide empathetic support.
- Document issues accurately and maintain detailed records.
- Keep customers informed and confident through regular updates and effective communication.
- Effectively use ServiceNow or Similar Helpdesk.
- Service Management
- Collaborate with developers, integration engineers, third-party vendors, and stakeholders.
- Triage and prioritize issues to ensure timely resolution.
- Develop and maintain service management processes and documentation.