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62 Psi Quality Manager Jobs Hiring Near You

PSI Pax

Junior Help Desk Agent (2843)

Patuxent River, MD · On-site

$19.25 - $24.50/hr

... financial management, acquisition, and logistics. PSI Pax is at the forefront of innovation in ... and delivering quality services within cost and on schedule. PSI Pax, Inc. has an exciting ...

PSI

Engineering Manager

Duluth, MN · On-site

The Engineering Manager at PSI is responsible for leading the engineering team to drive technical ... The Engineering Manager collaborates closely with production, maintenance, and quality teams to ...

PSI

Engineering Manager

Duluth, MN

The Engineering Manager at PSI is responsible for leading the engineering team to drive technical ... The Engineering Manager collaborates closely with production, maintenance, and quality teams to ...

PSI Pax

Help Desk Agent (On-call)(2887)

Patuxent River, MD · On-site

$19.25 - $24.50/hr

... financial management, acquisition, and logistics. PSI Pax is at the forefront of innovation in ... and delivering quality services within cost and on schedule. PSI Pax, Inc. has an exciting ...

PSI CRO

Specialist Talent Acquisition

... the quality of the work we do. A dynamic, global company founded in 1995, we bring together more ... managers on industry talent acquisition trends and job market * Develops awareness of PSI business ...

PSI

Engineering Manager

Duluth, MN · On-site

The Engineering Manager at PSI is responsible for leading the engineering team to drive technical ... The Engineering Manager collaborates closely with production, maintenance, and quality teams to ...

PSI

Engineering Manager

Duluth, MN · On-site

The Engineering Manager at PSI is responsible for leading the engineering team to drive technical ... The Engineering Manager collaborates closely with production, maintenance, and quality teams to ...

PSI Pax

Senior Navy ERP FI Module SME (2866)

Indian Head, MD · On-site

$98K - $124K/yr

... financial management, acquisition, and logistics. PSI Pax is at the forefront of innovation in ... and delivering quality services within cost and on schedule. PSI Pax, Inc has an exciting ...

PSI

Engineering Manager

Rochester, MN · On-site

The Engineering Manager at PSI is responsible for leading the engineering team to drive technical ... The Engineering Manager collaborates closely with production, maintenance, and quality teams to ...

PSI

Engineering Manager

Duluth, MN · On-site

The Engineering Manager at PSI is responsible for leading the engineering team to drive technical ... The Engineering Manager collaborates closely with production, maintenance, and quality teams to ...

PSI CRO

Specialist Talent Acquisition

... the quality of the work we do. A dynamic, global company founded in 1995, we bring together more ... managers on industry talent acquisition trends and job market * Develops awareness of PSI business ...

PSI Pax

Senior Navy ERP Analyst (2916)

Patuxent River, MD · On-site

$99K - $131K/yr

... financial management, acquisition, and logistics. PSI Pax is at the forefront of innovation in ... quality services within cost and on schedule. PSI Pax, Inc has an exciting opportunity for a Senior ...

PSI CRO

Specialist Talent Acquisition

... the quality of the work we do. A dynamic, global company founded in 1995, we bring together more ... managers on industry talent acquisition trends and job market * Develops awareness of PSI business ...

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Infographic showing various Quality Manager job openings at Psi in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 95% Physical, and 5% Remote job distribution.

Junior Help Desk Agent (2843)

PSI Pax

Patuxent River, MD • On-site

$19.25 - $24.50/hr

Full-time

Re-posted 3 days ago

Job description

PSI Pax is an Economically Disadvantaged Woman-Owned Small Business (EDWOSB) Headquartered in Patuxent River, MD. We are recognized as key contributors to our DOD Customer's mission specializing in Information Technology, enterprise resource planning, business and financial management, acquisition, and logistics. PSI Pax is at the forefront of innovation in supporting our DOD customer's complex requirements. We help our customers nationwide coordinate services across their enterprises, enhance efficiency through process improvement, and delivering quality services within cost and on schedule.
PSI Pax, Inc. has an exciting opportunity for a Help Desk Agent (Full-time) to support our government customer in Patuxent River, MD.
Duties & Responsibilities:
  • Provide Tier 1 technical assistance to computer program users.
  • Answer questions or resolve computer problems for clients in person, or via telephone or electronically.
  • Provide assistance concerning the use of computer hardware and software, including printing, installation, word-processing, electronic mail, and operating systems.
  • Follow all processes and procedures related to call handling, call escalation, data capturing, closure and follow up procedures.
  • Communicate with customers to provide status, feedback, or general information regarding their request or inquiry for service.
  • Resolve incidents or requests as required.
  • Conduct customer satisfaction call backs and record results.
  • Attend ongoing Government-provided knowledge transfer and training sessions.
  • Stay abreast of all changes in standard operating procedures.
  • Utilize the Knowledge Management System to assist with call resolution.
  • Attend team meetings as required.

Required Qualifications
  • Must be able to attend an on-site four (4) week training program at NAS PAX River.
  • Less than three (3) years of experience performing work related to the functions in the job description.
  • Must have the ability to work a flexible schedule, which may include night shifts, weekends, and some holiday shifts.
  • Open availability to accommodate surge, fill in for absentees, and other duties within the Tier 1 agent tasks as required.
  • Extensive knowledge and experience of customer service.
  • Good interpersonal, Problem-solving, and Time management skills.
  • Good written, oral, and interpersonal communication skills.
  • Strong attention to detail, organizational skills, and a commitment to quality.
  • Ability to conduct research into PC and software issues and products as required.
  • Eligibility to pass the required Government background check and obtain a public trust level Clearance.

Desired Qualifications:
Preferential consideration for applicants who have:
  • A current, active Non-NISP Clearance, Public Trust or higher-level US clearance
  • Tier 1 Help Desk experience is a plus.

Education Requirements:
Must have a High School Diploma/ GED
PSI Pax, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation or genetic information.
PSI Pax, Inc. is an E-Verify Participant

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