Profound
Profound

60 Profound Engagement Manager Jobs Hiring Near You

GTM Engineer, Post-Sales

New York, NY · On-site

$130K - $200K/yr

... engagement managers and account managers real leverage. Your work will directly shape how our ... Profound's total compensation package is designed to be competitive and includes base salary ...

Profound is the marketing platform for the age of AI search. The way brands reach people is being ... Experience in a client-facing role such as engagement management, customer success, or account ...

... engagement and establishes Profound as the authority on AI visibility * Build and manage the ... research-to-social pipeline, a repeatable process for turning internal data, customer insights, and ...

... engagement and establishes Profound as the authority on AI visibility * Build and manage the ... research-to-social pipeline, a repeatable process for turning internal data, customer insights, and ...

Ads Solutions Manager

New York, NY · On-site

$130K - $180K/yr

... Profound is the marketing platform for the age of AI search. The way brands reach people is being ... Experience in a client-facing role such as engagement management, customer success, or account ...

Profound is the marketing platform for the age of AI search. The way brands reach people is being ... You'll build the nurture, re-engagement, and onboarding programs that turn a list into pipeline and ...

Lifecycle Marketing Manager

New York, NY · On-site

$130K - $190K/yr

Marketing • New York, New York • In-office Apply Refer someone Apply Refer someone Profound is ... You'll build the nurture, re-engagement, and onboarding programs that turn a list into pipeline and ...

Creator Marketing Manager

Manhattan, NY · On-site

$120K - $180K/yr

Profound produces original research and proprietary data on how AI models represent brands. You'll ... Build the framework for how creator marketing connects to awareness, engagement, and pipeline.

Creator Marketing Manager

New York, NY · On-site

$120K - $180K/yr

Marketing • New York, New York • In-office Apply Refer someone Apply Refer someone Profound is ... Build the framework for how creator marketing connects to awareness, engagement, and pipeline.

Profound is the marketing platform for the age of AI search. The way brands reach people is being ... Build the framework for how creator marketing connects to awareness, engagement, and pipeline.

Sales Manager, Mid-Market

New York, NY · On-site

$160K - $190K/yr

... Profound is the marketing platform for the age of AI search. The way brands reach people is being ... Build and nurture relationships with prospects and customers, ensuring long-term engagement and ...

Profound is the marketing platform for the age of AI search. The way brands reach people is being ... Build and nurture relationships with prospects and customers, ensuring long-term engagement and ...

Profound is the marketing platform for the age of AI search. The way brands reach people is being ... Build and nurture relationships with prospects and customers, ensuring long-term engagement and ...

EPDD • New York, New York • In-office Apply Refer someone Apply Refer someone Profound is the ... Partner with Sales, Marketing, and Engagement teams so that we tell compelling stories to prospects ...

Profound is the marketing platform for the age of AI search. The way brands reach people is being ... Partner with Sales, Marketing, and Engagement teams so that we tell compelling stories to prospects ...

EPDD • New York, New York • In-office Apply Refer someone Apply Refer someone Profound is the ... Establish and report on web KPIs: traffic-to-MQL conversion, page engagement, demo request rate ...

Profound is the marketing platform for the age of AI search. The way brands reach people is being ... Establish and report on web KPIs: traffic-to-MQL conversion, page engagement, demo request rate ...

Profound is the marketing platform for the age of AI search. The way brands reach people is being ... As an Enterprise Account Executive, you will manage the complete sales cycle in your designated ...

Profound is the marketing platform for the age of AI search. The way brands reach people is being ... You'll act as a trusted advisor and thought partner to managers and employees across the full HR ...

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Infographic showing various Engagement Manager job openings at Profound in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 99% Physical, and 1% Hybrid job distribution.

GTM Engineer, Post-Sales

Profound

New York, NY • On-site

$130K - $200K/yr

Full-time

Re-posted 21 days ago


Job description

Sales
• New York, New York
• In-office
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Profound is the marketing platform for the age of AI search. The way brands reach people is being rewritten - AI models like ChatGPT, Perplexity, and Google AI Mode are now the answer layer between companies and their customers. We built the platform marketers use to understand, measure, and win in that world: the analytics, intelligence, and agent automation that turn AI search from a threat into a competitive advantage.
We went from 0 to a $1B valuation in 18 months. Revenue grew 100x last year. Our customers include 15% of the Fortune 500 like Walmart, Wayfair and U.S. Bank, and innovators like Ramp, MongoDB, and Figma. We are backed by Sequoia, Kleiner Perkins, LSVP, and Khosla Ventures - and we are moving fast enough that the people joining now are building the playbook everyone who comes after them will run.
As a GTM Engineer on the Post-Sales team, you will build the infrastructure that powers how we retain and grow our customer base. Part systems architect and part customer intelligence platform, you will turn data from across the customer lifecycle into automated workflows that give engagement managers and account managers real leverage. Your work will directly shape how our Customer Success function scales.
What you'll do
  • Build automated customer health scoring across the full book of business, synthesizing product usage, support signals, and engagement data into a single, reliable picture of each account
  • Design expansion signal detection for account managers that automatically surfaces accounts ready to grow, flagging patterns in usage, seat activity, and engagement that typically precede an upsell conversation
  • Automate recurring touchpoints across the customer lifecycle, including onboarding checklists, usage review summaries, and adoption nudges, so engagement managers can focus on the work that requires a human
  • Build renewal risk scoring that surfaces at-risk accounts 60 or more days before their renewal date, giving the team the time and context to intervene effectively
  • Generate business review materials automatically by pulling usage metrics, ROI data, and AI use case recommendations from multiple internal sources into a format teams can present immediately
  • Analyze call recordings and transcripts to identify AI use cases that map to each customer's business, then automate the process of building and deploying those use cases at scale
  • Build routing logic for assigning new customers to the right team member at handoff, accounting for current workload, open renewals, domain expertise, and timezone alignment
  • Manufacture tools rather than operate them, building systems the post-sales team can run independently

Who you are
  • High-agency builder who can identify a problem in the customer lifecycle, scope a solution, and ship it without being closely managed
  • Technically fluent in Python or JavaScript, comfortable building data pipelines, integrating APIs, and working across tools like Gong, Salesforce, and n8n
  • AI-native thinker who defaults to automation and regularly experiments with agents, LLM APIs, and workflow frameworks
  • Pragmatic about build versus buy, knowing when to leverage existing infrastructure rather than rebuild it
  • Experience with post-sales, customer success, or account management operations
  • Comfortable reasoning about data at a statistical level; building signal detection and predictive models, not just moving records between systems
  • Familiar with tools like Gainsight, Gong, Salesforce, Dust, or similar customer-facing platforms
  • Systems thinker who sees how data moves through the customer lifecycle and builds with that full picture in mind
  • Comfortable operating in ambiguity and structuring your own roadmap

Location
This is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.
For this role, the expected base salary range is $130,000 to $200,000. Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
Note: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.