Pride Global
Pride Global

65 Pride Global Customer Service Representative Jobs Hiring Near You

RCA Specialist

Columbus, OH · On-site

$24 - $26/hr

Maintain confidentiality while handling sensitive customer and financial information. * Participate ... We are the staffing arm of the Pride Global network, a minority-owned integrated human capital ...

RN - Home Health

Mansfield, OH · On-site

$51 - $53/hr

Provide skilled nursing services in the home setting. * Monitor patient progress and communicate ... Pride-Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and ...

| Operations Support-OH

Columbus, OH · On-site

$48K - $64K/yr

Estate & Inheritor Services Specialist Location: Columbus, OH Department: Wealth Management Operations - Estate & Inheritor Services Employment Type: Temporary / Contract (1-year) Position Summary:

Showing results 61-65

Pride Global Jobs Information

What other companies are hiring for Customer Service Representative jobs?

RCA Specialist

Pride Global

Columbus, OH • On-site

$24 - $26/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 14 days ago


Job description

Job Title: RCA/Fraud Investigation Specialist (Contract)
Location: Columbus, OH (100% Onsite)
Duration: 6-Month Contract
Pay Rate: $24-$26/hour on W2
bout the Role
We are seeking detail-oriented and analytical professionals to join a Fraud Investigations team. In this role, you will investigate potentially fraudulent financial activity, analyze account transactions, document findings, and support regulatory reporting requirements. This is an excellent opportunity for candidates interested in fraud prevention, financial crimes, banking operations, or compliance.
Key Responsibilities
  • Investigate suspected fraudulent activity across consumer and commercial accounts.
  • nalyze account transactions to identify suspicious or unusual activity.
  • Review products including checking accounts, loans, credit cards, debit cards, and other financial products.
  • Conduct thorough investigations while following established policies and procedures.
  • Maintain accurate and detailed case documentation within the case management system.
  • Prepare clear, well-written investigative summaries and reports.
  • Determine whether suspicious activity should be escalated for regulatory reporting.
  • Complete Suspicious Activity Reports (SARs) when required.
  • Maintain confidentiality while handling sensitive customer and financial information.
  • Participate in ongoing compliance, fraud prevention, and regulatory training.

Required Qualifications
  • Bachelor's degree in Business, Finance, Accounting, Criminal Justice, Behavioral Sciences, or a related field OR equivalent experience in fraud investigations, banking, financial services, accounting, auditing, or compliance.
  • Strong analytical and problem-solving abilities.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and organizational skills.
  • Proficiency with Microsoft Excel and Microsoft Word.
  • bility to manage multiple cases while meeting deadlines.
  • bility to maintain confidentiality and handle sensitive information.
  • Positive attitude with a willingness to learn and adapt.

Preferred Qualifications
  • Experience conducting fraud investigations.
  • Experience preparing or reviewing Suspicious Activity Reports (SARs).
  • Banking or financial services experience.
  • ML/BSA or financial crimes experience.
  • ccounting or auditing background.

Training & Schedule
  • Full-time, 40 hours per week.
  • pproximately 4 weeks of paid onsite training.
  • Training attendance is mandatory with no planned absences.
  • Standard first-shift schedule (Monday-Friday).

Ideal Candidate
This opportunity is ideal for professionals with backgrounds in fraud investigations, banking operations, compliance, AML/BSA, accounting, auditing, or recent graduates with relevant degrees who are looking to build a career in financial crime prevention and investigations.
#RTAProfessionalZip
Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.
Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Equal Employment Opportunity
Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Fair Chance Employment
Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.
ccommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.
Only applicable for San Francisco Candidates :
Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.