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51 Playbook Customer Operations Manager Jobs Hiring Near You

Playbook

Fitness Coach

Redwood City, CA · On-site

$75K - $80K/yr

You manage all session logistics--from preparing equipment to coordinating smooth exercise ... Playbook's culture is based on a shared respect for our lived values HERE. Fit with our values is a ...

Playbook

Meetings & Events Coordinator

Atlanta, GA · On-site

$67K/yr

Requirements: * 3-5 years of experience in venue operations, hospitality, event management, or ... Playbook's culture is based on a shared respect for our lived values HERE. Fit with our values is a ...

Playbook

Meetings & Events Coordinator

Atlanta, GA

$67K/yr

Requirements: * 3-5 years of experience in venue operations, hospitality, event management, or ... Playbook's culture is based on a shared respect for our lived values HERE. Fit with our values is a ...

Playbook

Fitness Coach

Redwood City, CA · On-site

$75K - $80K/yr

You manage all session logistics-from preparing equipment to coordinating smooth exercise ... Playbook's culture is based on a shared respect for our lived values HERE. Fit with our values is a ...

Playbook

Fitness Coach (Part-Time)

Chicago, IL · On-site

$30/hr

Reports to: onsite Fitness Manager Your Mission: Your mission is to be the motivational anchor in ... Operational Readiness: Own the logistical blueprint for your fitness services. You'll develop ...

Playbook

Fitness Coach (Part-Time)

Chicago, IL · On-site

$30/hr

Reports to: onsite Fitness Manager Your Mission: Your mission is to be the motivational anchor in ... Operational Readiness: Own the logistical blueprint for your fitness services. You'll develop ...

Playbook

Fitness Coach (Part-Time)

Chicago, IL · On-site

$30/hr

Reports to: onsite Fitness Manager Your Mission: Your mission is to be the motivational anchor in ... Operational Readiness: Own the logistical blueprint for your fitness services. You'll develop ...

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Infographic showing various Customer Operations Manager job openings at Playbook in the United States as of August 2026, with employment types broken down into 80% Full Time, 7% Part Time, and 13% Contract. Highlights an 80% Physical, and 20% Remote job distribution.

Group Fitness Instructor (Yoga, Pilates or Sculpt)

Playbook

Boston, MA

$65/hr

Contractor

Posted 28 days ago

Job description

Pay Range:  $65 per 45-minute class | $50 per 30-minute class
Location: Two locations in Boston, MA at the thriving 100 Summer Street Squash Club and 160 Federal Street 
Work Hours: This is an on-call substitute instructor opportunity. Current class times include Monday 5:30-6:15 PM, Tuesday 5:15-6:00 PM, and Wednesday 12:00-12:45 PM. Additional substitute opportunities may be available Monday-Thursday between 12:00-12:30 PM. Substitutes are not expected to cover every class; however, preference will be given to instructors who can support one or more of these time slots as needed. Please include your availability in your application.
Reports to: Fitness Manager on-site
 
Your Mission:
Your mission as a Group Fitness Instructor is to deliver engaging and effective Slow Flow and Power Flow yoga classes across two premier corporate wellness locations in the Boston area. While yoga instruction is the primary focus of this role, candidates with experience teaching Pilates, Sculpt, or other group fitness formats will also be considered. You'll create a welcoming, inclusive environment where participants of all experience levels feel supported, challenged, and inspired.


What You're Responsible For:
  • Group Programming: Lead engaging, high-quality yoga classes ranging from slow flow to power flow for a diverse corporate membership population. Deliver safe, well-structured classes that accommodate varying fitness levels, abilities, and yoga experience while fostering participation, wellness, and community.
  • Five-Star Hospitality Service: Create an exceptional participant experience by preparing the class space in advance, ensuring equipment is set up, and maintaining a welcoming, professional environment before, during, and after each class. Anticipate participant needs and focus on the details that elevate the overall experience.
  • Tenant Satisfaction & Engagement: Build positive relationships with participants and actively engage with members to create a welcoming and inclusive atmosphere. Help drive class attendance, satisfaction, and ongoing participation through approachable instruction and community-building.
  • Independent Instruction: Comfortably teach in a corporate setting with varying spaces, equipment, and class setups. Work independently with limited on-site supervision while maintaining a high standard of instruction, professionalism, and reliability.
Baseline Requirements:
  • You have 1+ years of experience teaching group Yoga, Pilates, and/or Sculpt classes in a fitness center or studio environment.
  • Experience in the corporate fitness or wellness industry is preferred. Candidates with experience teaching additional group fitness formats (e.g., Strength, HIIT, Barre, etc.) is a plus. 
  • You hold a valid 200-hour RYT Yoga certification or a nationally recognized Pilates instructor certification, if applicable.
  • You maintain current CPR and AED certification.
  • You maintain active professional liability insurance or are willing to obtain coverage prior to providing services.
  • You're comfortable using technology and can assist members with class registration through our wellness platform.
Key Competencies:
  • Customer-Centric: In previous roles, you have exceeded what customers expected of you, you have an innate hospitality mindset and are happiest when you are serving others.
  • Hyper-organized ball juggler: You stay extremely organized and are constantly reprioritizing your own work because it's what makes you most effective.  Everyone refers to you as a stellar multi-tasker.
  • Stellar Communication: You are known for clearly communicating your points - whether in email or verbally.  In this role you'll be communicating a lot about bookings (both coordinating them and confirming), sending vendor communications, and engaging with different levels of tenants (office managers to C-Suite).
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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