Playbook
Playbook

51 Playbook Customer Operations Manager Jobs Hiring Near You

Business Development Associate

Hoboken, NJ · On-site

$48K - $66K/yr

Company Mission At Playbook we believe that everyone deserves the ability to get ahead with ... manage programs for students and communities across the world. We have an amazing list of customers ...

... manage programs for students and communities across the world. We have an amazing list of customers ... the Playbook brand. * Help to manage graphic design content creation calendars and our team of ...

Company Mission At Playbook we believe that everyone deserves the ability to get ahead with ... manage programs for students and communities across the world. We have an amazing list of customers ...

Company Mission At Playbook we believe that everyone deserves the ability to get ahead with ... manage programs for students and communities across the world. We have an amazing list of customers ...

Reports to: Club Operations Director Your Mission: Your mission is to own the strategy ... Customer & Community Focus: You have a natural ability to "read the room" and anticipate needs ...

Reports to: Club Operations Director Your Mission: Your mission is to own the strategy ... Customer & Community Focus: You have a natural ability to "read the room" and anticipate needs ...

Reports to: Club Operations Director Your Mission: Your mission is to own the strategy ... Customer & Community Focus: You have a natural ability to "read the room" and anticipate needs ...

Events Manager

San Francisco, CA · On-site

$105 - $115/hr

Act as the operational architect for every event, defining clear goals, logistics, and ... Playbook's culture is based on a shared respect for our lived values HERE. Fit with our values is a ...

Manage Front Desk Operations : Answer phones, respond to emails, and assist with general inquiries ... High school diploma or equivalent required. * 1+ years of experience in customer service ...

Manage Front Desk Operations : Answer phones, respond to emails, and assist with general inquiries ... High school diploma or equivalent required. * 1+ years of experience in customer service ...

Fitness Coach

Redwood City, CA · On-site

$75K - $80K/yr

You manage all session logistics-from preparing equipment to coordinating smooth exercise ... Playbook's culture is based on a shared respect for our lived values HERE. Fit with our values is a ...

Requirements: * 3-5 years of experience in venue operations, hospitality, event management, or ... Playbook's culture is based on a shared respect for our lived values HERE. Fit with our values is a ...

Showing results 21-40

Playbook Jobs Information

Infographic showing various Customer Operations Manager job openings at Playbook in the United States as of August 2026, with employment types broken down into 80% Full Time, 7% Part Time, and 13% Contract. Highlights an 80% Physical, and 20% Remote job distribution.

Business Development Associate

Playbook

Hoboken, NJ • On-site

$48K - $66K/yr

Full-time

Medical, Retirement, PTO

Re-posted 16 days ago


Job description

Company Mission

At Playbook we believe that everyone deserves the ability to get ahead with incredible sports & academic programs. Through our best in class technology and integrated platform services we are revolutionizing the way that sports, education, and activity entrepreneurs launch and manage programs for students and communities across the world. 

We have an amazing list of customers and partners including professional sports teams, fortune 500 companies, and 100's of leading sports and activity organizations across the country. We also have established partnerships with star athletes including Kristaps Porzingis, Didi Gregorius, and over 30 other professional athletes and influencers who embody our values and support our mission.


About the position

Our SDR position is for highly motivated, competitive candidates that are passionate about sports and looking to expand their sports business career. This position provides an accelerated path towards gaining a wide range of valuable experience and skills that will help you succeed in the sports industry. You will have extensive exposure to sales, business development, program operations, and marketing for both our core SMB operations and our sports tech startup. You will have unlimited opportunity to learn and advance every day and you'll be a part of a tightly-knit team working together towards a shared mission.

As a SDR, you'll have the opportunity to significantly impact the growth of our business and help redefine the way companies hire. Our SDRs are often the first point of contact for our potential customers, so you'll be responsible for representing NYC Sports and making a positive impression that sets the tone for the entire customer lifecycle. You'll also become an expert in our business and products as you prepare yourself for the next step in your career.

Tasks, Duties, Responsibilities

  • You'll manage and qualify inbound leads

  • You'll research companies and approach potential customers through a targeted selling strategy encompassing calling, email, social engagement, and events

  • You'll passionately test, measure, and improve outreach effectiveness

  • Schedule quality meetings with top-tier contacts through consistent and creative outreach

  • Coordinate meeting logistics and prepare meeting prepare materials

  • Assist our Account Executives throughout the evaluation process to assure prospective clients receive the highest quality service and have an optimal experience

Knowledge, Skills, Competencies

  • Excellent phone skills, highly professional, articulate, and confident when speaking to prospects.

  • Ambitious, cooperative, self-motivated individual who's always looking for their next challenge.

  • Technology savvy with proficiency in Word, Excel, Outlook.

  • +1 Year B2B SaaS sales experience (in any industry) using Hubspot preferred, not required

  • Strong passion and desire to grow within the Sports Business Industry

  • Contribute to the company culture and resonate with our core values

Qualifications

  • Bachelor's degree in Sports Management, Business Management or related field is preferred.

Benefits

  • 401(k) and 401(k) matching

  • Paid Time Off

  • Health Reimbursement Account (HRA)

  • Paid Travel Opportunities

Employment Type: FULL_TIME