ZipRecruiter

Log In

PermitFlow

60 Permitflow Customer Success Manager Jobs Hiring Near You

PermitFlow

Customer Success Manager

New York, NY · On-site

$130K - $180K/yr

PermitFlow is redefining how America builds. We're an applied AI company serving the nation ... Role Overview PermitFlow is seeking a Customer Success Manager to support our midmarket customer ...

PermitFlow

Customer Success Manager

New York, NY · Remote

$130K - $180K/yr

PermitFlow is redefining how America builds. We're an applied AI company serving the nation ... Role Overview PermitFlow is seeking a Customer Success Manager to support our midmarket customer ...

PermitFlow

Customer Success Manager

New York, NY · Hybrid

PermitFlow is redefining how America builds. We're an applied AI company serving the nation ... Role Overview PermitFlow is seeking a Customer Success Manager to support our midmarket customer ...

PermitFlow

Manager, Customer Success

New York, NY · On-site

$150K - $190K/yr

PermitFlow is redefining how America builds. We're an applied AI company serving the nation ... Role Overview PermitFlow is seeking an experienced Manager, Customer Success to lead, grow, and ...

PermitFlow

Manager, Customer Success

New York, NY · Hybrid

PermitFlow is redefining how America builds. We're an applied AI company serving the nation ... Role Overview PermitFlow is seeking an experienced Manager, Customer Success to lead, grow, and ...

PermitFlow

Manager, Customer Success

New York, NY · Remote

$150K - $190K/yr

PermitFlow is redefining how America builds. We're an applied AI company serving the nation ... Role Overview PermitFlow is seeking an experienced Manager, Customer Success to lead, grow, and ...

PermitFlow

Analytics Engineer

New York, NY · On-site

$125K - $215K/yr

Collaborate with product and engineering teams to integrate data from sources like PermitFlow's CRM, 3rd party vendors, and other internal sources while optimizing for performance and reliability.

PermitFlow

Analytics Engineer

New York, NY · Remote

$125K - $215K/yr

Collaborate with product and engineering teams to integrate data from sources like PermitFlow's CRM, 3rd party vendors, and other internal sources while optimizing for performance and reliability.

PermitFlow

Enterprise Account Manager

Manhattan, NY · On-site

Role Overview PermitFlow is looking for an Enterprise Account Manager who'll be the trusted partner to our most strategic customer-driving adoption, expansion, and long-term success across multi ...

PermitFlow

Senior Manager, Implementations

New York, NY · Remote

$185K - $230K/yr

PermitFlow is redefining how America builds. We're an applied AI company serving the nation ... Reporting to the VP Customer Success, this is a people-management position: you will hire, develop ...

PermitFlow

Implementation Specialist

New York, NY · Hybrid

... Vice President of Customer Success and support onboarding across PermitFlow's mid-market and ... On enterprise accounts, you'll partner closely with the Implementation Manager to own specific ...

PermitFlow

Implementation Specialist

New York, NY · On-site

$100K - $130K/yr

... Vice President of Customer Success and support onboarding across PermitFlow's mid-market and ... On enterprise accounts, you'll partner closely with the Implementation Manager to own specific ...

PermitFlow

Enterprise Account Manager

New York, NY · Remote

$180K - $230K/yr

Role Overview PermitFlow is looking for an Enterprise Account Manager who'll be the trusted partner to our most strategic customer-driving adoption, expansion, and long-term success across multi ...

PermitFlow

Implementation Specialist

New York, NY · Remote

$100K - $130K/yr

... Vice President of Customer Success and support onboarding across PermitFlow's mid-market and ... On enterprise accounts, you'll partner closely with the Implementation Manager to own specific ...

PermitFlow

Enterprise Account Manager

New York, NY · On-site

$180K - $230K/yr

Role Overview PermitFlow is looking for an Enterprise Account Manager who'll be the trusted partner to our most strategic customer-driving adoption, expansion, and long-term success across multi ...

PermitFlow

Analytics Engineer

New York, NY · On-site +1

Collaborate with product and engineering teams to integrate data from sources like PermitFlow's CRM, 3rd party vendors, and other internal sources while optimizing for performance and reliability.

PermitFlow

Head of Operations

New York, NY · On-site

$250K - $325K/yr

Lead and scale PermitFlow's core operations organization. * Manage a team of Operations Managers and Operations Leads * Partner with Sales and Customer Success to onboard prospective and new ...

PermitFlow

Senior Product Marketing Manager

New York, NY

$132K - $173K/yr

Partner with Customer Success and Account Management on retention messaging, customer references ... PermitFlow sits at the intersection of AI and construction compliance. The candidate who can ...

PermitFlow

Head of Operations

New York, NY

Lead and scale PermitFlow's core operations organization. * Manage a team of Operations Managers and Operations Leads * Partner with Sales and Customer Success to onboard prospective and new ...

next page

Showing results 1-20

All JobsPermitflow JobsPermitflow Customer Success Manager Jobs

PermitFlow Jobs Information

What other companies are hiring for Customer Success Manager jobs?
What are the most popular categories at Permitflow?
Infographic showing various Customer Success Manager job openings at Permitflow in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 71% Physical, 3% Hybrid, and 26% Remote job distribution.

Customer Success Manager

PermitFlow

New York, NY • On-site

$130K - $180K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

PermitFlow is redefining how America builds. We're an applied AI company serving the nation's builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts - accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We've raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We are seeking NYC-based candidates or those open to relocation to NYC.
Role Overview
PermitFlow is seeking a Customer Success Manager to support our midmarket customer base. Reporting directly to the VP, Customer Success, you'll be responsible for driving value across your customer base from onboarding through renewal. This role requires a proactive team player who thrives in ambiguity and takes a customer-first approach, balancing the needs of our customers' businesses with PermitFlow's strategic priorities.
What You'll Do
  • Manage a book of business comprised primarily of contractors and developers in the construction industry, and nurture stakeholder relationships with decision makers and influencers
  • Own customer rollout, lifecycle management, and renewal for your book of business
  • Collaborate with our Permit Operations team to onboard clients and ensure their continued satisfaction with the platform
  • Proactively build and project-manage intervention plans for at-risk customers
  • Engage with Product and Operations leadership to provide user feedback and play a key role in developing the product roadmap
  • Collaborate on internal initiatives, building processes, and laying groundwork for future CSMs

What We're Looking For
  • 3+ years of experience managing mid market customers at early-stage tech startups
  • Proven ability to turn product usage data into insights that drive customer success and ROI
  • Strong analytical skills, comfortable using BI dashboards to inform success strategies
  • Excellent communication and negotiation skills, with the ability to deliver presentations and demonstrations effectively

What We Offer (Full-Time Roles Only)
  • Competitive salary and meaningful equity in a high-growth company
  • 100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
  • 401(k) savings plan
  • Unlimited PTO and paid family leave
  • Home office & equipment stipend
  • Daily in-office lunch and dinner provided
  • Commuter benefits (pre-tax transit and parking)

PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.

Apply