... approved Express Procurement Option (EPO) requirements. * Review technology needs and ... Track, monitor, and maintain accurate data in Asset Panda Inventory Management System. Ensure all ...
41 Panda Express Software Jobs Hiring Near You
... approved Express Procurement Option (EPO) requirements. * Review technology needs and ... Track, monitor, and maintain accurate data in Asset Panda Inventory Management System. Ensure all ...
Panda Express Jobs Information
What is it like to work at Panda Express?
Panda Express is known for its fast-paced and dynamic work environment, which is deeply rooted in the company's values of teamwork, innovation, and customer satisfaction. As a team member, you would be part of a flat organizational structure, working closely with colleagues to achieve daily goals and contribute to the company's mission of delivering high-quality Chinese-American cuisine. Working at Panda Express may appeal to individuals who value flexibility, opportunities for advancement, and a fun, fast-paced work environment with a focus on customer service and teamwork.
Do workers at Panda Express get paid breaks?
Sometimes. Only some people get paid breaks.
67% of people say they don’t get paid breaks.
Based on data from 129 people who took the Breakroom Quiz between December 2025 and June 2026.
67% of people say they don’t get paid breaks.
Based on data from 129 people who took the Breakroom Quiz between December 2025 and June 2026.
Does Panda Express pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
77% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 128 people who took the Breakroom Quiz between December 2025 and June 2026.
77% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 128 people who took the Breakroom Quiz between December 2025 and June 2026.
At Panda Express, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
43% of people say they have to use vacation days when they’re out sick.
Based on data from 91 people who took the Breakroom Quiz between December 2025 and May 2026.
43% of people say they have to use vacation days when they’re out sick.
Based on data from 91 people who took the Breakroom Quiz between December 2025 and May 2026.
Are part-time workers able to get health insurance from Panda Express?
Only some people who work part-time can get health insurance.
55% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 58 people who took the Breakroom Quiz between November 2024 and March 2025.
55% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 58 people who took the Breakroom Quiz between November 2024 and March 2025.
Do part-time workers get paid time off at Panda Express?
Only some people who work part-time get paid time off.
38% of people who work part-time say they don’t get paid time off
Based on data from 104 people who took the Breakroom Quiz between June 2025 and June 2026.
38% of people who work part-time say they don’t get paid time off
Based on data from 104 people who took the Breakroom Quiz between June 2025 and June 2026.
Is the health insurance from Panda Express affordable enough for their workers?
Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 164 people who took the Breakroom Quiz between May 2025 and May 2026.
93% of people say the health insurance costs are okay
Based on data from 164 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people get paid time off at Panda Express?
Most people get paid time off work.
80% of people say they get paid time off.
Based on data from 124 people who took the Breakroom Quiz between December 2025 and June 2026.
80% of people say they get paid time off.
Based on data from 124 people who took the Breakroom Quiz between December 2025 and June 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 89 people who took the Breakroom Quiz between December 2025 and June 2026.
- 80% of people with changing schedules find out their shifts one week or less ahead of time.
- 12% of people with changing schedules find out their shifts two weeks ahead of time.
- 4% of people with changing schedules find out their shifts three weeks ahead of time.
- 3% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 89 people who took the Breakroom Quiz between December 2025 and June 2026.
Do workers at Panda Express worry about hours?
Some people worry about getting enough hours.
40% of people report they worry about getting enough hours.
Based on data from 90 people who took the Breakroom Quiz between December 2025 and June 2026.
40% of people report they worry about getting enough hours.
Based on data from 90 people who took the Breakroom Quiz between December 2025 and June 2026.
Do Panda Express workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
34% report that they don’t have enough control over which shifts they work.
Based on data from 82 people who took the Breakroom Quiz between December 2025 and June 2026.
34% report that they don’t have enough control over which shifts they work.
Based on data from 82 people who took the Breakroom Quiz between December 2025 and June 2026.
How easy is it for Panda Express workers to change shifts?
Some people find it hard to change shifts.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 221 people who took the Breakroom Quiz between June 2025 and June 2026.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 221 people who took the Breakroom Quiz between June 2025 and June 2026.
How easy is it to get time off at Panda Express?
Some people find it hard to get time off.
44% of people report it’s hard to get time off.
Based on data from 103 people who took the Breakroom Quiz between December 2025 and June 2026.
44% of people report it’s hard to get time off.
Based on data from 103 people who took the Breakroom Quiz between December 2025 and June 2026.
Do Panda Express managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
71% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 76 people who took the Breakroom Quiz between December 2025 and June 2026.
71% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 76 people who took the Breakroom Quiz between December 2025 and June 2026.
Do jobs at Panda Express spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 85 people who took the Breakroom Quiz between December 2025 and June 2026.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 85 people who took the Breakroom Quiz between December 2025 and June 2026.
How easy is it to take sick days at Panda Express?
Most people find it easy to take sick days.
72% of people report that it’s easy to take time off if they are sick.
Based on data from 115 people who took the Breakroom Quiz between December 2025 and June 2026.
72% of people report that it’s easy to take time off if they are sick.
Based on data from 115 people who took the Breakroom Quiz between December 2025 and June 2026.
Is a Panda Express job good for students?
Most students say this is a good place to work if you’re studying.
86% of students report this is a good place to work if you’re studying.
Based on data from 151 people who took the Breakroom Quiz between May 2025 and May 2026.
86% of students report this is a good place to work if you’re studying.
Based on data from 151 people who took the Breakroom Quiz between May 2025 and May 2026.
Is working at Panda Express good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
76% of people who care for a child or other relative report this is a good place to work.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.
76% of people who care for a child or other relative report this is a good place to work.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at Panda Express feel treated with respect by their managers?
Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 126 people who took the Breakroom Quiz between December 2025 and June 2026.
82% of people say they’re treated with respect by their managers.
Based on data from 126 people who took the Breakroom Quiz between December 2025 and June 2026.
Do people at Panda Express get to take their breaks without interruption?
Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 128 people who took the Breakroom Quiz between December 2025 and June 2026.
82% of people report that they get to take their breaks without interruption.
Based on data from 128 people who took the Breakroom Quiz between December 2025 and June 2026.
Is it stressful to work at Panda Express?
Most people feel stressed out here.
75% of people say they often feel stressed out at work.
Based on data from 130 people who took the Breakroom Quiz between December 2025 and June 2026.
75% of people say they often feel stressed out at work.
Based on data from 130 people who took the Breakroom Quiz between December 2025 and June 2026.
Do people at Panda Express enjoy their jobs?
Only some people enjoy their job.
47% of people report they don’t enjoy their job.
Based on data from 104 people who took the Breakroom Quiz between December 2025 and June 2026.
47% of people report they don’t enjoy their job.
Based on data from 104 people who took the Breakroom Quiz between December 2025 and June 2026.
Do people at Panda Express recommend working with their team?
Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 141 people who took the Breakroom Quiz between December 2025 and June 2026.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 141 people who took the Breakroom Quiz between December 2025 and June 2026.
Do people get enough training when they start at Panda Express?
Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 125 people who took the Breakroom Quiz between December 2025 and June 2026.
38% of people report they didn’t get enough training when they started working here.
Based on data from 125 people who took the Breakroom Quiz between December 2025 and June 2026.
Do people get support to advance at Panda Express?
Most people are given support to advance their career here.
In the last year, 72% of people report being given support to advance their career here.
Based on data from 128 people who took the Breakroom Quiz between December 2025 and June 2026.
In the last year, 72% of people report being given support to advance their career here.
Based on data from 128 people who took the Breakroom Quiz between December 2025 and June 2026.
Do people think Panda Express’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
68% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 114 people who took the Breakroom Quiz between December 2025 and June 2026.
68% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 114 people who took the Breakroom Quiz between December 2025 and June 2026.
Do workers feel well informed about how Panda Express is doing?
Only some people feel well informed about how the company is doing.
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 119 people who took the Breakroom Quiz between December 2025 and June 2026.
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 119 people who took the Breakroom Quiz between December 2025 and June 2026.
What are the most popular job types at Panda Express?
What are the most popular jobs at Panda Express?
What are the most popular categories at Panda Express?
Director of Technical Support and Desktop Services
Mississippi Gulf Coast Community CollegePerkinston, MS • On-site
Other
Posted 19 days ago
Job description
Position Information
Job Title Director of Technical Support and Desktop Services Job Description TECHNICAL SUPPORT MANAGEMENT:
- Lead a team of Field Technicians and Student Workers at multiple sites in troubleshooting and resolving technical issues submitted through the ServiceNow Ticketing Solution, ensuring prompt and effective support to end-users.
- Manage the triage and resolution of 7k+ student and employee support tickets annually, ensuring timely and effective solutions.
- Provide direct oversight and coordination of technical support at college events and functions.
- Maintain clear and concise technical documentation for the team.
PROCUREMENT
- Coordinate and oversee the quote and procurement process for computer equipment, peripherals, software, and related technology resources for the College.
- Ensure all technology purchases comply with applicable State of Mississippi Information Technology Services (ITS) guidelines, procurement regulations, and approved Express Procurement Option (EPO) requirements.
- Review technology needs and specifications with departments to identify appropriate equipment and software solutions that align with operational and instructional requirements.
- Obtain and evaluate vendor quotes, pricing, product specifications, and compatibility requirements to support informed purchasing recommendations.
- Maintain documentation related to technology procurement activities, including quotes, approvals, purchase recommendations, and inventory-related records.
- Coordinate with vendors and College personnel regarding procurement timelines, product availability, deliveries, warranties, and equipment replacements.
- Assist in monitoring technology-related expenditures and replacement planning to support responsible budget management and lifecycle planning of College technology assets.
- Remain current on ITS procurement standards, approved vendor programs, and emerging technology solutions to support compliant and cost-effective purchasing practices.
INVENTORY MANAGEMENT:
- Track, monitor, and maintain accurate data in Asset Panda Inventory Management System. Ensure all laptop, desktop and audio-visual inventory assets are accounted for, properly documented, and easily retrievable.
DEVICE LIFECYCLE OVERSIGHT:
- Manage the ordering, imaging, and replacement of laptops and desktops issued to students and employees on a set refresh schedule determined by the college, ensuring that all devices are up-to-date and meet user needs.
- Develop and implement clear communication strategies to inform college employees about timelines, procedures, and support resources related to the computer replacement initiative.
- Create detailed documentation and FAQs to address common concerns and streamline the support process, ensuring all users have access to necessary information.
AUDIO-VISUAL SUPPORT:
- Set up and support audio-visual (AV) equipment for college events, ensuring that all technical aspects run smoothly and meet the needs of the event organizers.
EMPLOYEE TRAINING & DOCUMENTATION:
- Develop and conduct a variety of training sessions for college employees on technology usage and best practices.
- Maintain technical documentation and resources to support users and facilitate knowledge sharing.
TEAM SUPERVISION:
- Supervise a team of Field Technicians, all of whom hold CompTIA A+ certification, fostering a collaborative and productive work environment.
- Provide guidance, mentorship, training, and performance feedback to foster professional development.
- Train and mentor Student Worker staff on technical support protocols, customer service skills, and troubleshooting procedures, enhancing their professional development.
COMMUNICATION:
- Foster clear and open lines of communication between the Technical Support & Desktop Services Team, faculty, staff, and students to ensure timely resolution of technical issues and enhance user satisfaction.
- Design and implement comprehensive communication plans that convey device lifecycle procedures and technical information in an accessible manner, including updates on service changes, maintenance schedules, and system outages.
- Organize and conduct training sessions to the team on effective communication techniques, ensuring they can provide exceptional customer service and technical assistance.
GENERAL:
- Ability to work within strict deadlines and manage tickets in a high-pressure environment.
- Assume responsibility for special assignments initiated by administration or stakeholders.
- Adhere to all policies, procedures, and laws governing employees of the institution.
GENERAL STATEMENT OF FUNCTION:
The Director of Technical Support & Desktop Services is a key leadership position responsible for overseeing the technical support operations at Mississippi Gulf Coast Community College. This role involves leading a dedicated team of Field Technicians at multiple sites to provide high-quality technical support and ensure optimal technology use for faculty, staff, and students. The ideal candidate will have a strong background in troubleshooting and technical support, as well as excellent organizational and communication skills and a commitment to fostering a collaborative environment. The position is also responsible for coordinating the quote and procurement process for computer equipment and software purchases, ensuring compliance with State of Mississippi ITS guidelines and adherence to applicable Express Procurement Option (EPO) requirements.
Mandatory Qualifications (M1) Associate degree in Computer Science, Networking, Computer Programming, or a related field from a regionally accredited institution and a minimum of three years of related technical support experience.
(M2) Earned CompTIA A+ certification - passed the Core 1 and Core 2 examination.
(M3) Excellent oral and written communication skills.
(M4) Demonstrated ability to resolve technical issues in a timely manner.
(M5) Advanced time management and organizational skills with the ability to manage multiple projects simultaneously.
Desirable Qualifications (M2) Earned CompTIA A+ certification - passed the Core 1 and Core 2 examination.
(M3) Excellent oral and written communication skills.
(M4) Demonstrated ability to resolve technical issues in a timely manner.
(M5) Advanced time management and organizational skills with the ability to manage multiple projects simultaneously.
(D1) Bachelor's or Master's degree or significant progress toward a terminal degree in Computer Science, Networking, Computer Programming or a closely related field from a regionally accredited institution and four years of technical support experience.
(D2) Prior experience working with Ellucian Banner, Dell Absolute, Microsoft Azure, and Asset Panda Inventory System.
(D3) Strong problem-solving skills and the ability to communicate technical concepts to non-technical users.
(D4) Demonstrated ability to analyze support metrics and feedback to drive continuous improvement in service delivery.
EEO Statement (D2) Prior experience working with Ellucian Banner, Dell Absolute, Microsoft Azure, and Asset Panda Inventory System.
(D3) Strong problem-solving skills and the ability to communicate technical concepts to non-technical users.
(D4) Demonstrated ability to analyze support metrics and feedback to drive continuous improvement in service delivery.
Mississippi Gulf Coast Community College is an Equal Opportunity Employer and welcomes students and employees without regard to race, religion, color, national origin, sex, age or qualified disability in its programs and activities. For further information, contact the Compliance Officer, P.O. Box 609, Perkinston, Mississippi 39573, telephone number 601-528-8735, email address compliance@mgccc.edu.
The College: The Mississippi Gulf Coast Community College District serves a four-county area with three major campuses, the Community Campus and four centers including: Perkinston Campus, Perkinston, MS; Harrison County Campus, Gulfport, MS; Jackson County Campus, Gautier, MS. Additionally, Mississippi Gulf Coast Advanced Manufacturing and Technology Center, Gulfport, MS; Keesler Center, Biloxi, MS; West Harrison Center, Long Beach, MS; and George County Center, Lucedale, MS.
State and regional associations accredit Mississippi Gulf Coast Community College, and several programs are accredited nationally. Offerings include academic, technical degree, vocational skill and adult continuing education programs.
Classification Administration State and regional associations accredit Mississippi Gulf Coast Community College, and several programs are accredited nationally. Offerings include academic, technical degree, vocational skill and adult continuing education programs.
Posting Detail Information
Open Date 05/21/2026 Close Date 06/04/2026 Open Until Filled No Special Instructions to Applicants For more information on the position, please contact (Name, Address, Phone, and Email): Dr. Adam Swanson
Vice President, Technology & Research
Harrison County Campus
228-897-9264
adam.swanson@mgccc.edu
About Mississippi Gulf Coast Community College
Sourced by ZipRecruiter
Industry
Colleges, universities, and professional schools
Company size
501 - 1,000 Employees
Headquarters location
Perkinston, MS, US
Year founded
1911