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Pacific Life

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Pacific Life Jobs Information

What is it like to work at Pacific Life?

Pacific Life is a company that values a collaborative and supportive work environment, prioritizing employee well-being and growth. The company's structure is organized into various teams, including underwriting, claims, and customer service, allowing employees to develop specialized skills and work closely with colleagues to achieve shared goals. Working at Pacific Life may appeal to candidates who are interested in a stable and secure career in the insurance industry, with opportunities for professional development and a comprehensive benefits package.

What makes Pacific Life an attractive place to work?

Pacific Life is a leading provider of life insurance and annuity products, with a long history of financial stability and a reputation for delivering on its promises. The company offers a collaborative and innovative work environment, with opportunities for employees to contribute to the development of new products and services, as well as a commitment to diversity, equity, and inclusion. By joining Pacific Life, individuals can pursue a career with a company that values its employees and offers opportunities for growth, professional development, and making a meaningful impact in the lives of its customers.

Do workers at Pacific Life get paid breaks?

Yes. Most people get paid breaks.
92% of people say they get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between April 2025 and August 2026.

Does Pacific Life pay people when they’re sick?

Yes. Most people get paid when they’re sick.
80% of people say they would get paid if they were sick but scheduled to work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and August 2026.

At Pacific Life, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
89% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between September 2025 and June 2026.

Is the health insurance from Pacific Life affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between April 2025 and August 2026.

Do people get paid time off at Pacific Life?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between September 2025 and August 2026.

How easy is it to get time off at Pacific Life?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to take sick days at Pacific Life?

Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Pacific Life good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Pacific Life feel treated with respect by their managers?

Most people feel treated with respect by their managers.
93% of people say they’re treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Pacific Life get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at Pacific Life?

Some people feel stressed here.
64% of people say they often feel stressed at work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Pacific Life enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Pacific Life recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at Pacific Life?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at Pacific Life?

Most people are given support to advance their career here.
In the last year, 80% of people report being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think Pacific Life’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
64% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how Pacific Life is doing?

Most people feel well informed about how the company is doing.
86% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and August 2026.

What are the most popular job types at Pacific Life?

    What are the most popular jobs at Pacific Life?

    What are the most popular categories at Pacific Life?

    Infographic showing various Operations job openings at Pacific Life in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 64% Physical, 15% Hybrid, and 21% Remote job distribution.

    Registered Financial Services Representative - Charlotte, NC

    Pacific Life Insurance Company

    Charlotte, NC • On-site

    $33 - $35/hr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Re-posted 20 days ago

    Pacific Life rating

    7.8

    Company rating: 7.8 out of 10

    Based on 15 frontline employees who took The Breakroom Quiz

    196th of 315 rated insurance

    Job description

    Job Description:
    Already registered? Bring your Series 6 or 7 to a role where you can make a greater impact.
    Pacific Life is hiring Registered Financial Services Representatives in Charlotte, NC to serve as a trusted resource for policyholders and financial professionals navigating meaningful financial moments. This is a fully inbound role - no cold calling, no sales quotas, no book of business to maintain. Just meaningful work, a structured environment, and a clear path forward.
    Registered candidates move to our hybrid schedule immediately - in office one day a week.
    At Pacific Life, Registered Financial Services Representatives are a trusted guide for policyholders and contract owners during meaningful financial moments. When customers call, they're often making decisions about protecting their families, planning for retirement, or navigating a life event. Your work helps ensure they get accurate information, timely support, and a smooth experience when it matters most.
    This is a high-volume phone role, handling approximately 40-60 inbound calls per day from policyholders, contract owners, and financial professionals. This role requires FINRA SIE and Series 6 or 7 registrations. Many of our current operations, team lead, and leadership roles are filled by people who started exactly here. We promote from within, and this role is one of the most common entry points into a long-term career at Pacific Life.
    Apply now to be considered for our August 25th hiring class.
    What You'll Do
    • Handle 40-60 inbound calls daily from policyholders and financial professionals
    • Provide guidance on policy transactions, account activity, and product details
    • Research and resolve service requests with accuracy and professionalism
    • Process requests and document interactions in internal systems
    • Navigate multiple systems while assisting customers in real time
    • Partner with internal teams to ensure timely resolution

    What Makes Someone Successful in This Role
    • Enjoy helping people and solving problems
    • Communicate clearly and professionally with customers
    • Are comfortable in a high-volume call environment
    • Learn new concepts quickly and adapt to change
    • Stay organized while managing multiple tasks and systems

    What You Bring
    • 1-2 years of customer-facing experience (call center, banking, retail, hospitality, or similar)
    • FINRA SIE and Series 6 or 7 registrations
    • Strong communication and problem-solving skills
    • Comfort using multiple computer systems
    • Ability to work in a structured, fast-paced environment

    What Makes You Stand Out
    • Bachelor's degree or equivalent experience
    • Experience in financial services or insurance

    The recruiting process: Resume review → Phone screen with a Talent Acquisition Partner → Hiring Team Interview
    Compensation by Level:
    • Specialist: Charlotte: $30 - $32
    • Sr. Specialist: Charlotte: $33 - $35

    #LI-RB1
    #LI-Hybrid
    Base Pay Range:
    The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
    Your Benefits Start Day 1
    Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.
    • Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
    • Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
    • Paid Parental Leave as well as an Adoption Assistance Program
    • Competitive 401k savings plan with company match and an additional contribution regardless of participation

    You Can Be Who You Are
    We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.
    What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
    EEO Statement:
    Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

    What Pacific Life employees say

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    Get the full story on Breakroom

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    About Pacific Life

    Sourced by ZipRecruiter

    When you purchase life insurance and retirement solutions, you're buying a promise. A promise that today, tomorrow or ten years from now, we'll be there. For more than 150 years, our clients have trusted Pacific Life to protect what matters most to them - their families, their businesses, their futures.

    Industry

    Finance and insurance

    Company size

    1,001 - 5,000 Employees

    Headquarters location

    Newport Beach, CA, US

    Year founded

    1868

    Social media

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