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Pacific Life Jobs Information

What is it like to work at Pacific Life?

Pacific Life is a company that values a collaborative and supportive work environment, prioritizing employee well-being and growth. The company's structure is organized into various teams, including underwriting, claims, and customer service, allowing employees to develop specialized skills and work closely with colleagues to achieve shared goals. Working at Pacific Life may appeal to candidates who are interested in a stable and secure career in the insurance industry, with opportunities for professional development and a comprehensive benefits package.

What makes Pacific Life an attractive place to work?

Pacific Life is a leading provider of life insurance and annuity products, with a long history of financial stability and a reputation for delivering on its promises. The company offers a collaborative and innovative work environment, with opportunities for employees to contribute to the development of new products and services, as well as a commitment to diversity, equity, and inclusion. By joining Pacific Life, individuals can pursue a career with a company that values its employees and offers opportunities for growth, professional development, and making a meaningful impact in the lives of its customers.

Do workers at Pacific Life get paid breaks?

Yes. Most people get paid breaks.
92% of people say they get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between April 2025 and August 2026.

Does Pacific Life pay people when they’re sick?

Yes. Most people get paid when they’re sick.
80% of people say they would get paid if they were sick but scheduled to work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and August 2026.

At Pacific Life, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
89% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between September 2025 and June 2026.

Is the health insurance from Pacific Life affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between April 2025 and August 2026.

Do people get paid time off at Pacific Life?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between September 2025 and August 2026.

How easy is it to get time off at Pacific Life?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to take sick days at Pacific Life?

Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Pacific Life good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Pacific Life feel treated with respect by their managers?

Most people feel treated with respect by their managers.
93% of people say they’re treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Pacific Life get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at Pacific Life?

Some people feel stressed here.
64% of people say they often feel stressed at work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Pacific Life enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Pacific Life recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at Pacific Life?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at Pacific Life?

Most people are given support to advance their career here.
In the last year, 80% of people report being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think Pacific Life’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
64% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how Pacific Life is doing?

Most people feel well informed about how the company is doing.
86% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and August 2026.

What are the most popular job types at Pacific Life?

    What are the most popular jobs at Pacific Life?

    What are the most popular categories at Pacific Life?

    Infographic showing various Operations job openings at Pacific Life in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 64% Physical, 15% Hybrid, and 21% Remote job distribution.

    Operations Advisor Management Specialist

    Pacific Life Insurance Company

    Newport Beach, CA • On-site

    $36 - $45/hr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 19 days ago

    Pacific Life rating

    7.8

    Company rating: 7.8 out of 10

    Based on 15 frontline employees who took The Breakroom Quiz

    196th of 315 rated insurance

    Job description

    Job Description:

    Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job; it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own.
    We're actively seeking a talented Operations Advisor Management ("OAM") Specialist or Analyst to join our Life OAM team.

    • This role is hybrid based in our Newport Beach, CA or Omaha, NE office.


    As an OAM Specialist/Analyst, you'll move Pacific Life, and your career forward by facilitating complex inquiries for our Inforce Life business. You will be assigned a block of insurance firms to directly support and cultivate relationships that maintain high trust and growth opportunities within the life insurance market.FINRA SIE and Series 6 or 7 registrations are required for this role.

    How you'll help move us forward:

    • Consistently meets standards for quality and efficiency of call/email/correspondence handling for assigned financial professionals and firms.

    • Uses good diagnostic skills to clearly identify customer's core issues and anticipate needs.

    • Ability to clearly explain rationale behind procedures or requests.

    • Analyzes escalated case submissions by thoroughly reviewing all necessary resources.

    • Proactively monitors status of issue resolution and ensures processing is completed correctly. Communicates outcome effectively to requestor.

    • Provides consultations for FPs submitting first time/complex business to ensure post-issue NIGO resolution Life

    The experience you bring:

    • FINRA SIE and Series 6 or 7 registrations required at time of application.

    • 2+ years CMD Operations experience, ideally focused on communication and service support with customers.

    • 4-year degree or equivalent experience.

    • Advanced level of understanding of CMD annuity and/or life products, workflow processes, procedures and Operations services

    • Strong relationship management skills and demonstrated ability and desire to deliver a stellar service experience with customers.

    • Excellent research and analysis skills; Demonstrated ability to effectively resolve complex issues

    • Strong, effective and efficient verbal and written communication skills.

    • Ability to complete assignments in a high-volume, fast-paced environment under tight deadlines.

    • Ability to balance accuracy, speed, and customer service.

    • Ability to work effectively in a team environment.

    What makes you stand out:

    • Knowledge of Life products, processes, and transactions with ability to confidently speak with internal and external customers, which may include participation in conference calls with producer offices and/or leadership.

    • Experience interacting directly with financial professionals and insurance firm leadership.

    • Experience using Microsoft Office applications, Customer Relationship Management platform, AWS, and workflow management platforms.

    Position Level & Compensation

    This role may be filled at either the Specialist orAnalystlevel based on qualifications and experience.

    Compensation by Level:

    • Operations Advisor Management Specialist:Omaha: $29.00 - $35.00/Charlotte: $30.00 - $37.00/Newport: $33.00 - $41.00

    • Operations Advisor Management Analyst: Omaha: $31.00 - $38.00/Charlotte: $33.00 - $41.00/Newport Beach: $36.00 - $45.00

    #LI-RB1

    Base Pay Range:

    The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

    Your Benefits Start Day 1

    Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.

    • Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

    • Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

    • Paid Parental Leave as well as an Adoption Assistance Program

    • Competitive 401k savings plan with company match and an additional contribution regardless of participation

    You Can Be Who You Are

    We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.

    What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife

    EEO Statement:

    Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

    What Pacific Life employees say

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    About Pacific Life

    Sourced by ZipRecruiter

    When you purchase life insurance and retirement solutions, you're buying a promise. A promise that today, tomorrow or ten years from now, we'll be there. For more than 150 years, our clients have trusted Pacific Life to protect what matters most to them - their families, their businesses, their futures.

    Industry

    Finance and insurance

    Company size

    1,001 - 5,000 Employees

    Headquarters location

    Newport Beach, CA, US

    Year founded

    1868

    Social media

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