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OPENLANE

62 Openlane Customer Service Jobs Hiring Near You

OPENLANE

Commercial Accounts Representative

Brampton, ON

CA$21 - CA$25/hr

Strong customer service and communication skills * Excellent organizational skills with high attention to detail Nice to Haves: * Experience with AMS, VTrace, and other OPENLANE systems * Bilingual ...

OPENLANE

Commercial Accounts Representative

Ottawa, ON

CA$20 - CA$25/hr

At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology ... Employer paid Leap into Service Day to volunteer * Tuition Reimbursement for eligible programs

OPENLANE

Commercial Accounts Representative

Quebec, QC

CA$20 - CA$25/hr

At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology ... Employer paid Leap into Service Day to volunteer * Tuition Reimbursement for eligible programs

OPENLANE

Commercial Accounts Representative

Nisku, AB

CA$20 - CA$25/hr

At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology ... Employer paid Leap into Service Day to volunteer * Tuition Reimbursement for eligible programs

OPENLANE

Commercial Accounts Representative

Ottawa, ON

CA$20 - CA$25/hr

At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology ... Employer paid Leap into Service Day to volunteer * Tuition Reimbursement for eligible programs

OPENLANE

Commercial Accounts Representative

Ayr, ON

CA$20 - CA$25/hr

At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology ... Employer paid Leap into Service Day to volunteer * Tuition Reimbursement for eligible programs

OPENLANE

Inside Sales Representative

Nisku, AB · On-site

At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology ... A good understanding of methods for promoting and selling products and services. * A valid driver ...

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OPENLANE Jobs Information

Do workers at Openlane get paid breaks?

Yes. Most people get paid breaks.
81% of people say they get paid breaks.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and July 2026.

Does Openlane pay people when they’re sick?

Yes. Most people get paid when they’re sick.
93% of people say they would get paid if they were sick but scheduled to work.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and July 2026.

At Openlane, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
85% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from Openlane affordable enough for their workers?

Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between May 2025 and July 2026.

Do people get paid time off at Openlane?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between June 2025 and July 2026.

Do workers at Openlane worry about hours?

Most people don’t worry about getting enough hours.
89% of people report they don’t worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and March 2026.

Do Openlane workers get to choose the shifts they work?

Most people get to choose which shifts they work.
75% report that they have enough control over which shifts they work.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and March 2026.

How easy is it to get time off at Openlane?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and July 2026.

Do Openlane managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and March 2026.

Do jobs at Openlane spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and March 2026.

How easy is it to take sick days at Openlane?

Most people find it easy to take sick days.
93% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and July 2026.

Is working at Openlane good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
89% of people who care for a child or other relative report this is a good place to work.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Openlane feel treated with respect by their managers?

Most people feel treated with respect by their managers.
69% of people say they’re treated with respect by their managers.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and July 2026.

Do people at Openlane get to take their breaks without interruption?

Most people get breaks without interruption.
81% of people report that they get to take their breaks without interruption.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and July 2026.

Is it stressful to work at Openlane?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and July 2026.

Do people at Openlane enjoy their jobs?

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and July 2026.

Do people at Openlane recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and July 2026.

Do people get enough training when they start at Openlane?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and July 2026.

Do people get support to advance at Openlane?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people think Openlane’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and May 2026.

Do workers feel well informed about how Openlane is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and July 2026.
What are the most popular job types at Openlane?
    What are the most popular jobs at Openlane?
    What are the most popular categories at Openlane?
    Infographic showing various Customer Service job openings at Openlane in the United States as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 86% Physical, and 14% Remote job distribution.

    Commercial Accounts Representative

    OPENLANE

    Windsor, ON

    CA$20 - CA$25/hr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 27 days ago

    Openlane rating

    7.8

    Company rating: 7.8 out of 10

    Based on 16 frontline employees who took The Breakroom Quiz

    2nd of 18 rated auctioneers

    Job description

    Who We Are:
    At OPENLANE we make wholesale easy so our customers can be more successful.
    We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles.
    We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
    And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.
    Our Values:
    Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
    Relentless Curiosity. We seek to understand and improve our customers' experience.
    Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
    Fearless Ownership. We deliver what we promise and learn along the way.
    What We Offer:

    • Competitive pay

    • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

    • Immediately vested 401K (US) or RRSP (Canada) with company match

    • Paid Vacation, Personal, and Sick Time

    • Paid maternity and paternity leave (US)

    • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)

    • Robust Employee Assistance Program

    • Employer paid Leap into Service Day to volunteer

    • Tuition Reimbursement for eligible programs

    • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

    • Company culture of internal promotions, diverse career paths, and meaningful advancement

    We're Looking For:

    We are seeking a National Commercial Account Coordinator with experience in efficiently managing, reporting and scheduling the inventory and sale of vehicles through OPENLANE's platforms. As part of a National Account team, you will support the administration of assigned accounts across all 14 Vehicle Logistic Centers (VLC's) in Canada. You'll liaise with local VLC contacts to support the vehicle and personal property redemption process for repo units.

    You Are:

    • Organized: You will manage a range of accounts, ensuring customer SLA's are consistently met and manage communication flow.

    • Collaborative: You work closely with other teams and stakeholders to identify and address concerns.

    • Detail Oriented: You ensure sales vehicles meet account specifications.

    • Customer-Focused: You provide prompt, courteous service and resolve customer issues in a friendly manner.

    • Adaptable: You demonstrate flexibility in handling changing work environments.

    • Proactive: You identify and address areas of concern, involving leadership as necessary.

    You Will:

    • Manage the Sales & Inventory Lifecycle: Coordinate the sale of commercial vehicles by determining vehicle lineups, generating sales agreements, and negotiating pending bids. You'll also ensure vehicles meet specifications by assessing condition reports and obtaining authorization for repairs.

    • Handle Data & Systems Administration: Accurately enter and manage data in our systems, including vehicle information, registrations, transportation requests, and vehicle status updates through our portal.

    • Drive Customer Communication & Support: Ensure customer satisfaction by communicating with clients, identifying and resolving issues in a timely manner, and responding to inquiries related to the repossession/redemption process.

    • Perform Financial & Reporting Duties: Generate inventory and sales reports from our systems. You will also process payments, file sales transactions, and transmit sales reports and EFT wire transfers.

    • Collaborate and Provide Team Support: Work closely with other Commercial Account Reps to train as a backup for other accounts and support other administrative tasks as required.

    Must Haves:

    • High school education or equivalent

    • 1-3 years of related experience in account coordination

    • Tech-savvy and comfortable using Google Suite

    • Strong customer service and communication skills

    • Excellent organizational and time management skills

    • Able to work with minimal supervision, contributing to team results

    Nice to Haves:

    • Prior experience in commercial account management is a definite asset

    • Prior experience within the automotive remarketing industry

    • Experience with AMS, VTrace, and other OPENLANE systems

    • Ability to identify value-added repairs and services is an asset

    • Bilingual in English and French would be considered a an asset.

      • This role may require you to interact with customers, leaders, and colleagues in Quebec, other provinces, or other countries who may not speak French

    Sound like a match? Apply Now - We can't wait to hear from you!

    Compensation Range of

    Hourly: $20.00 - $25.00

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