Okta
Okta

60 Okta Customer Service Jobs Hiring Near You

Senior Site Reliability Engineer

Bellevue, WA

$64.25 - $85.50/hr

... Okta's Technology, Data and Intelligence (TDI) team delivers the systems, tools, and services that ... customer service, and actively contribute to Agile workflows (e.g., demos, architecture sessions)

Technical Architect

Bellevue, WA · On-site

$224K - $308K/yr

The Services Architect is a technical authority on both cloud and on-premises based IT systems and ... You will focus on Okta's Workforce Identity Cloud offering targeted at customer identity use cases.

Okta secures AI by building the trusted, neutral infrastructure that enables organizations to ... Experience with subscription-based products or services and familiarity with how they are packaged ...

New

We help customers, businesses, and organizations maximize their Okta IAM platform investment ... Partner closely with Sales, Services Sales, and GSI leads early in the sales cycle for high-value ...

Senior Site Reliability Engineer

Bellevue, WA · On-site

$64.25 - $85.50/hr

Okta secures AI by building the trusted, neutral infrastructure that enables organizations to ... customer service, and actively contribute to Agile workflows (e.g., demos, architecture sessions)

Commercial Renewals Manager

Chicago, IL · On-site

$116K - $159K/yr

... customers, employees, partners, and AI agents . Top brands trust Okta . We are relied upon by two ... service, protecting recurring revenue, and securing long-term agreements. * Drive Commercial ...

... customers, employees, partners, and AI agents . Top brands trust Okta . We are relied upon by two ... service, protecting recurring revenue, and securing long-term agreements. * Drive Commercial ...

Showing results 21-40

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Some people think headquarters doesn’t understand what’s happening where they work.
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Infographic showing various Customer Service job openings at Okta in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 65% Physical, 31% Hybrid, and 4% Remote job distribution.

Principal Group Product Manager, B2B (Auth0)

Okta

Toronto, ON • Hybrid

Full-time

Re-posted 5 days ago


Okta rating

9.8

Company rating: 9.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

3rd of 245 rated software companies


Job description

Okta is the leading independent provider of enterprise identity. Auth0  enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. Over 10,000 organizations, including 20th Century Fox, JetBlue, Nordstrom, Slack, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

Auth0  is an easy-to-implement, authentication and authorization platform designed by developers for developers. We make applications' login boxes safe, secure, and seamless for anyone logging in.

Position Description:

We are looking for a Principal Group Product Manager to join our team. You will work with our engineering teams to shape the future of our products. We are looking for a creative, engineering-minded individual to uncover and solve the highly complex operational realities that face our customers when they deploy high-scale, multi-tenant B2B applications on top of Auth0. This individual will help shape the next generation of our Tenancy-as-a-Service (TaaS) offering, transitioning Auth0 from a standard identity layer into the central orchestration plane and Directory of Tenancy for modern B2B SaaS, PaaS, and enterprise applications. You will be responsible for defining our Organization lifecycle management features at scale, enabling Auth to be a true control plane for SaaS application onboarding and lifecycle management. Your domain will center heavily on tenant management features, enabling new functionality such as customizable schemas, entitlements, and feature flags.

In addition, you will partner with our ISV ecosystem team to deliver a clear perspective on how our SaaS ISVs ultimately enable their products to become discoverable and monetizable on top of the Auth0/Okta platforms. 

In this role, you will not only be responsible for owning the vision, but for designing a roadmap that provides incremental value along the way, layering and ordering features based on market demand, and refining the product and strategy at each step. You will focus on, and ultimately deliver delight to, our B2B admins and developers every step along the way. As a Group Product Manager at Okta, you will be supported by a dedicated product team to make your requirements a reality. We have a team of business agility, program, and product experts to ensure you have all the tools to be successful.

Job Duties and Responsibilities:

  • Do hands-on research and prototyping of identity and tenancy solutions and market tests for viability. 
  • Deeply embed yourself in B2B software development, understand how multi-tenant SaaS is built, the common pain points, and be able to articulate challenges and opportunities in the space.
  • Own the product lifecycle for B2B mass management tooling, driving the strategy to simplify the management 100's of thousands of B2B organizations
  • Architect the roadmap for schema-driven operations, introducing type-safe custom schemas and Structured Tenant Metadata explicitly tied to the Auth0 Organization container along with the change management of these custom schemas. 
  • Work with our engineering and design team to build actionable requirements, APIs, and detailed specifications to enable engineering execution. 
  • Build roadmaps and compelling business cases that articulate your product direction, financial strategy, and downstream alignment.
  • Follow our PDLC (Product Delivery Lifecycle) to drive a complete vision, while upholding the highest standards in security, architecture, and design. 

Minimum Required Knowledge, Skills, and Abilities:

  • 5 years of experience leading as a Product Manager or Team Lead in Engineering.
  • Bachelor's or Master's degree in Computer Science or has completed an Engineering Bootcamp program within the same time frame.
  • Experience developing on, or working within, Multi-tenant SaaS applications.
  • Deep understanding of Identity and Directory Protocols including OAuth, SAML, and SCIM.
  • Design of APIs and detailed specifications to enable engineering execution.
  • Practical experience working with data and tools to analyze data (SQL/BI Tools). 
  • Ability to use modern AI tools such as Claude Code and Codex to accelerate your work, without generating slop. 

Preferred Qualifications:

  • Familiarity with CI/CD tools and processes.
  • Hands-on experience with agile development tools like Jira and Confluence.
  • Strong human/people skills to conduct deep-dive customer interviews.
  • Direct experience building out B2B tenancy infrastructure, entitlement engines, configuration schema systems, or B2B SaaS control planes. 
  • Experience using third party licensing and entitlement tools
  • Ability to travel within the US or Canada for customer conversations or research.

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