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48 Mro Customer Service Jobs Hiring Near You

MRO Corporation

Senior Supervisor, Service Desk

$63K - $86K/yr

... customer service and morale. * Support direct ticket resolution when staffing levels or demand require. Although this is not the Supervisor's primary responsibility, all MRO technology Support ...

MRO

ROI Client Services Specialist

Greenville, SC · On-site

$18 - $22/hr

Participates in weekly customer service meetings to assess, discuss, and analyze trends, training ... Experience with MRO daily processes and model. 6 months' experience preferred. * Ability to make ...

MRO Corporation

ROI Account Specialist

Nashville, TN · On-site

Effectively manage all mailouts within MRO Clinics CarePortal to ensure efficient releases of ... Excellent customer service skills including but not limited to empathy, compassion, promptness ...

MRO Corporation

ROI Account Specialist

Nashville, TN · On-site

Effectively manage all mailouts within MRO Clinics CarePortal to ensure efficient releases of ... Excellent customer service skills including but not limited to empathy, compassion, promptness ...

MRO Corporation

ROI Account Specialist

Nashville, TN · On-site

$16 - $22/hr

Effectively manage all mailouts within MRO Clinics CarePortal to ensure efficient releases of ... Excellent customer service skills including but not limited to empathy, compassion, promptness ...

MRO Corporation

ROI Account Specialist

Nashville, TN · On-site

$13.75 - $19/hr

Effectively manage all mailouts within MRO Clinics CarePortal to ensure efficient releases of ... Excellent customer service skills including but not limited to empathy, compassion, promptness ...

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MRO Jobs Information

Do workers at MRO Corp get paid breaks?

Sometimes. Only some people get paid breaks.
65% of people say they don’t get paid breaks.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and June 2026.

Does MRO Corp pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
42% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.

At MRO Corp, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from MRO Corp affordable enough for their workers?

Most people say the health insurance costs are okay.
69% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at MRO Corp?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 60% of people with changing schedules find out their shifts one week or less ahead of time.
  • 40% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2025.

Do workers at MRO Corp worry about hours?

Most people don’t worry about getting enough hours.
76% of people report they don’t worry about getting enough hours.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and June 2026.

Do MRO Corp workers get to choose the shifts they work?

Most people get to choose which shifts they work.
73% report that they have enough control over which shifts they work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it for MRO Corp workers to change shifts?

Most people find it easy to change shifts.
82% of people report that it’s easy to change shifts if they need to.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and June 2026.

How easy is it to get time off at MRO Corp?

Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and June 2026.

Do MRO Corp managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and June 2026.

Do jobs at MRO Corp spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
5% of people report that their job takes up time that they don’t get paid for.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and June 2026.

How easy is it to take sick days at MRO Corp?

Most people find it easy to take sick days.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and June 2026.

Is working at MRO Corp good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
77% of people who care for a child or other relative report this is a good place to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at MRO Corp feel treated with respect by their managers?

Most people feel treated with respect by their managers.
69% of people say they’re treated with respect by their managers.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at MRO Corp get to take their breaks without interruption?

Most people get breaks without interruption.
77% of people report that they get to take their breaks without interruption.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and June 2026.

Is it stressful to work at MRO Corp?

Most people feel stressed here.
78% of people say they often feel stressed at work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at MRO Corp enjoy their jobs?

Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at MRO Corp recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get enough training when they start at MRO Corp?

Some people didn’t get enough training when they started.
35% of people report they didn’t get enough training when they started working here.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get support to advance at MRO Corp?

Only some people are given support to advance their career here.
In the last year, 62% of people report not being given support to advance their career here.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think MRO Corp’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how MRO Corp is doing?

Only some people feel well informed about how the company is doing.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.

What are the most popular job types at Mro?

    What are the most popular jobs at Mro?

    What are the most popular categories at Mro?

    Infographic showing various Customer Service job openings at Mro in the United States as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 58% Physical, and 42% Remote job distribution.

    Area Manager, Health Information Management

    MRO Corporation

    San Francisco, CA

    $80K - $109K/yr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 25 days ago

    MRO Corp rating

    7.8

    Company rating: 7.8 out of 10

    Based on 28 frontline employees who took The Breakroom Quiz

    149th of 492 rated business services

    Job description

    The Manager is responsible for managing the daily scheduling of approximately 8-20+ ROI Specialists to ensure that all facilities have sufficient coverage. The Manager will act as the liaison between MRO and the client management staff to ensure that all ROI activities are compliant with established clinic policies, federal and state regulations and are completed in a timely manner. 

    • Preferred candidate needs to live in the San Francisco, California area. 
    • Requires travel to client sites in Vacaville, Emeryville, and Oakland, California 

    • Manages workflow among on-site employees to ensure maximum productivity and quality standards are met.  Adjusts work assignments as needed to cover peak periods, leave and vacancies.  Prioritizes work to ensure completion of ROI function.
    • Adjusts work assignments as needed to cover peak periods, leave and vacancies at the staffed hospital sites.
    • Provides coverage in event of backlogs, illness, vacation or leave of absence of medical record staff.
    • Performs Quality Assurance monitoring of work performance for the ROI Specialists. 
    • Conducts productivity and work performance reviews for ROI Specialists in accordance with MRO/customer policies and procedures and Federal/State law.
    • Monitors performance and provides performance feedback and evaluations for ROI Specialists.  Monitors and approves paid time off and schedules for all staff.
    • Promotes a positive self-image of MRO with emphasis on customer service by treating patients, co-workers, and medical center personnel with courtesy and respect.  Responds to customer needs in a positive and efficient manner.

    • High School Diploma/GED required.
    • Bachelor’s and/or Associates Degree in Health Information Management, Business Administration or health related field or equivalent experience is preferred. 
    • 1 years supervisory/management experience in acute care setting.
    • Knowledge of HIPAA privacy information standards required.
    • Demonstrates excellence in written communication and interpersonal skills.
    • Proficiency in Microsoft Office Applications required.
    • Ability to travel 50%.


    Physical Requirements:

    • Position requires travel by car and air and ability to mobilize throughout multiple sites. 
    • Position requires standing, sitting, lifting up to 20 pounds.
    • Position is performed in office and hospital settings. 

    *This job description reflects management’s assignment of essential functions.  It does not prescribe or reflect the tasks that may be assigned.


    MRO’s employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit www.mrocorp.com. MRO is an Equal Opportunity Employer.

    Total Compensation
    Base pay is one element of the total compensation package. Eligible employees may also receive an annual cash bonus and have access to a comprehensive benefits offering, including medical, dental, vision, life insurance, and a 401(k) plan.

    Salary Range
    It is not typical for an individual to be hired at or near the top of the range. Individual pay may be influenced by factors such as skills, qualifications, experience, licensure, certifications, geographic location, and internal equity.

     

    Applicant Privacy Notice

    INDMP


    USD $80,900.00 - USD $109,300.00 /Yr.

    What MRO Corp employees say

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