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Do workers at MRO Corp get paid breaks?

Sometimes. Only some people get paid breaks.
63% of people say they don’t get paid breaks.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and August 2026.

Does MRO Corp pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
44% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and August 2026.

At MRO Corp, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
93% of people say they have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from MRO Corp affordable enough for their workers?

Most people say the health insurance costs are okay.
69% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at MRO Corp?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 60% of people with changing schedules find out their shifts one week or less ahead of time.
  • 40% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2025.

Do workers at MRO Corp worry about hours?

Most people don’t worry about getting enough hours.
76% of people report they don’t worry about getting enough hours.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and June 2026.

Do MRO Corp workers get to choose the shifts they work?

Most people get to choose which shifts they work.
73% report that they have enough control over which shifts they work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it for MRO Corp workers to change shifts?

Most people find it easy to change shifts.
82% of people report that it’s easy to change shifts if they need to.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and June 2026.

How easy is it to get time off at MRO Corp?

Most people find it easy to get time off.
72% of people report it’s easy to get time off.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.

Do MRO Corp managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and June 2026.

Do jobs at MRO Corp spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
5% of people report that their job takes up time that they don’t get paid for.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and June 2026.

How easy is it to take sick days at MRO Corp?

Most people find it easy to take sick days.
75% of people report that it’s easy to take time off if they are sick.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at MRO Corp good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
77% of people who care for a child or other relative report this is a good place to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at MRO Corp feel treated with respect by their managers?

Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at MRO Corp get to take their breaks without interruption?

Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2026.

Is it stressful to work at MRO Corp?

Most people feel stressed here.
75% of people say they often feel stressed at work.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at MRO Corp enjoy their jobs?

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at MRO Corp recommend working with their team?

Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at MRO Corp?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at MRO Corp?

Only some people are given support to advance their career here.
In the last year, 62% of people report not being given support to advance their career here.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think MRO Corp’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how MRO Corp is doing?

Only some people feel well informed about how the company is doing.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.

What other companies are hiring for Quality Assurance Manager jobs?

What are the most popular jobs at Mro?

What are the most popular categories at Mro?

Infographic showing various Quality Assurance Manager job openings at Mro in the United States as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 55% Physical, and 45% Remote job distribution.

Regional Operations Manager, Health Information Management

MRO Corporation

Vacaville, CA • On-site

$85K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

MRO Corp rating

8.1

Company rating: 8.1 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

107th of 496 rated business services

Job description

Overview
The Regional Operations Manager is responsible for overseeing the daily operations of ROI functions across all sites, client communication, project management, strategic planning, budgetary performance, staffing and recruiting. The position requires effective written and verbal communication with direct reports, colleagues and clients.
The Regional Manager will act as the liaison between MRO Corporation and Client Management to ensure that all contracted service level responsibilities, as well as, medical record request processing is compliant with established company goals, client policies, federal / state regulations and are completed in a timely manner.
  • Preferred candidate would be located in Los Angeles, San Diego or San Francisco, CA
  • Monthly visits to client sites in various cities in California.
  • Travel approximately 25% - 50%

Responsibilities
  • Conducting meetings with client management to review ROI Operations, with suggestions to streamline workflow, create efficiencies and provide issue resolution / suggestive guidance.
  • Ability to generate timely, concise, and effective business correspondence.
  • Responsible for management of regional P&L, expenditures to budget.
  • Ability to interact with employees, customers and colleagues in a professional and courteous manner. Superior time management and attention to detail.
  • Participate in process review and improvement meetings.
  • Conduct quarterly business reviews for each client.
  • Make crucial decisions to achieve success by reviewing productivity standards and contract language; Good analytical skills are required for tackling problems that may come up on a daily basis
  • Recruiting, hiring and training staff to commensurate with defined job Responsibilities.
  • Ensuring that staff is oriented, trained and are competent in all aspects of Medical Record - Release of Information.
  • Ensuring productivity standards and goals are met for direct reports which may include Area Managers, Site Supervisor and ROI Specialists.
  • Conducting on-site aspects of Human Resource requirements.
  • Managing employee schedules and approving bi-weekly payroll.
  • Managing work schedules of reporting ROI Specialists as needed to cover peak periods, leave and vacancies at the staffed hospital sites in the absence of an Area Manager and/or Site Supervisor
  • Performing Quality Assurance (QA) monitoring of work performed by reporting staff.
  • Conducting quarterly work performance reviews and annual reviews for all reporting Managers and ROI Specialists. Develop individual team members to achieve their professional goals
  • Monitoring performance and provides performance feedback and evaluations for reporting ROI Specialists.
  • Promoting a positive image of MRO with emphasis on customer service by treating patients, co-workers, and medical center personnel with courtesy and respect.
  • Responding to customer needs in a positive, professional and efficient manner.
  • Improve regional processes, policies, and practices so as to achieve company's goals and ensure regional policies are met.
  • Reports to MRO Director of Operations. serving as a link between managers and ROI Specialists to develop and implement new plans/ideas that will enhance the operations of the company at large

Qualifications
  • Minimum High School Diploma / GED required.
  • Bachelor's and/or Associates Degree in Health Information Management, Business Administration or health related field or equivalent experience is strongly preferred.
  • Credentialed RHIT or RHIA preferred.
  • Minimum five (5) years supervisory/management experience in Health Information Management in an acute care hospital or clinic setting.
  • Prior work history of supervising a minimum of 20 full time employees.
  • Strong knowledge of HIPAA privacy information standards required.
  • Demonstrates excellence in business writing communication and interpersonal skills.
  • Strong proficiency in Microsoft Office required. Emphasis in MS Work and MS Excel. Ability to create and manipulate data in spreadsheets, including use of Pivot Tables and Graphs.
  • Valid driver's license.
  • Ability to travel locally, including overnight stay (as necessary).

*This job description reflects management's assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.
MRO's employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit www.mrocorp.com. MRO is an Equal Opportunity Employer.
Total Compensation
Base pay is one element of the total compensation package. Eligible employees may also receive an annual cash bonus and have access to a comprehensive benefits offering, including medical, dental, vision, life insurance, and a 401(k) plan.
Salary Range
It is not typical for an individual to be hired at or near the top of the range. Individual pay may be influenced by factors such as skills, qualifications, experience, licensure, certifications, geographic location, and internal equity.
Applicant Privacy Notice
Pay Range
USD $85,000.00 - USD $115,000.00 /Yr.

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