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63 Mro Mro Customer Service Representative Jobs Hiring Near You

ST Engineering

MRO Customer Program Manager

Baltimore, MD · On-site

$88K - $130K/yr

Interact with members of customer service, parts & transactional services, field service, repair ... Recent experience in the aviation industry within MRO is preferred. * This position involves access ...

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MRO Jobs Information

Do workers at MRO Corp get paid breaks?

Sometimes. Only some people get paid breaks.
63% of people say they don’t get paid breaks.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and August 2026.

Does MRO Corp pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
44% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and August 2026.

At MRO Corp, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
93% of people say they have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from MRO Corp affordable enough for their workers?

Most people say the health insurance costs are okay.
69% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at MRO Corp?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 60% of people with changing schedules find out their shifts one week or less ahead of time.
  • 40% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2025.

Do workers at MRO Corp worry about hours?

Most people don’t worry about getting enough hours.
76% of people report they don’t worry about getting enough hours.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and June 2026.

Do MRO Corp workers get to choose the shifts they work?

Most people get to choose which shifts they work.
73% report that they have enough control over which shifts they work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it for MRO Corp workers to change shifts?

Most people find it easy to change shifts.
82% of people report that it’s easy to change shifts if they need to.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and June 2026.

How easy is it to get time off at MRO Corp?

Most people find it easy to get time off.
72% of people report it’s easy to get time off.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.

Do MRO Corp managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and June 2026.

Do jobs at MRO Corp spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
5% of people report that their job takes up time that they don’t get paid for.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and June 2026.

How easy is it to take sick days at MRO Corp?

Most people find it easy to take sick days.
75% of people report that it’s easy to take time off if they are sick.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at MRO Corp good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
77% of people who care for a child or other relative report this is a good place to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at MRO Corp feel treated with respect by their managers?

Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at MRO Corp get to take their breaks without interruption?

Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2026.

Is it stressful to work at MRO Corp?

Most people feel stressed here.
75% of people say they often feel stressed at work.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at MRO Corp enjoy their jobs?

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at MRO Corp recommend working with their team?

Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at MRO Corp?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at MRO Corp?

Only some people are given support to advance their career here.
In the last year, 62% of people report not being given support to advance their career here.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think MRO Corp’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how MRO Corp is doing?

Only some people feel well informed about how the company is doing.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.

What are the most popular jobs at Mro?

What are the most popular categories at Mro?

Infographic showing various Mro Customer Service Representative job openings at Mro in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 71% Physical, and 29% Remote job distribution.

ROI Medical Records Specialist - Local Travel

MRO Corporation

Westerville, OH • On-site

$16 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 17 days ago

MRO Corp rating

8.1

Company rating: 8.1 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

109th of 499 rated business services

Job description

Overview
The ROI Specialist - Local Travel is responsible for providing support at various client sites for the Release of Information (ROI) requests for patient medical record requests*
  • This is an onsite position with local travel in Westerville, OH

Responsibilities
  • Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
  • Answer phone calls concerning various ROI issues.
  • If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database.
  • If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office.
  • Logs medical record requests into ROI On-Line database.
  • Scans medical records into ROI On-Line database.
  • Complies with site facility policies and regulations.
  • At specified sites, responsible for handling and recording cash payments for requests.
  • Other duties as assigned.

Qualifications
  • Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.
  • Demonstrates the ability to work independently and meet production goals established by MRO.
  • Strong verbal communication skills; demonstrated success responding to customer inquiries.
  • Demonstrates success working in an environment that requires attention to detail.
  • Proven track record of dependability.
  • High School Diploma/GED.
  • Demonstrated proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.
  • Strong verbal communication skills; demonstrated success responding to customer inquiries.
  • Demonstrated success working in an environment that requires attention to detail.
  • Proven track record of dependability.
  • Prior work experience in Release of Information is a plus.
  • Knowledge of medical terminology is a plus.
  • Knowledge of HIPAA regulations is preferred.
  • Ability to travel between facilities.
  • Driver's License Required.

*This job description reflects management's assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.
MRO's employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit www.mrocorp.com. MRO is an Equal Opportunity Employer.
Total Compensation
Base pay is one element of the total compensation package. Eligible employees may also have access to a comprehensive benefits offering, including medical, dental, vision, life insurance, and a 401(k) plan.
Salary Range
It is not typical for an individual to be hired at or near the top of the range. Individual pay may be influenced by factors such as skills, qualifications, experience, licensure, certifications, geographic location, and internal equity.
Applicant Privacy Notice
INDMP
Pay Range
USD $16.00 - USD $22.00 /Hr.

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