The Associate Service Manager will partner with the Service Manager to help perform operational ... Morgan Stanley Online, Digital Vault and Morgan Stanley Mobile including remote deposit capture ...

74 Morgan Stanley Service Manager Jobs Hiring Near You
The Associate Service Manager will partner with the Service Manager to help perform operational ... Morgan Stanley Online, Digital Vault and Morgan Stanley Mobile including remote deposit capture ...
The Associate Service Manager will partner with the Service Manager to help perform operational ... Morgan Stanley Online, Digital Vault and Morgan Stanley Mobile including remote deposit capture ...
The Associate Service Manager will partner with the Service Manager to help perform operational ... Morgan Stanley Online, Digital Vault and Morgan Stanley Mobile including remote deposit capture ...
Service Associate
Charlotte, NC · On-site
$15.50 - $20.50/hr
Service Manager WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that ...
Service Associate
Charlotte, NC · On-site
$15.50 - $20.50/hr
Service Manager WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that ...
Service Associate
$14.75 - $19.75/hr
Service Associates perform operational support and oversight on behalf of the Market as well as ... At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their ...
Service Associate
$14.75 - $19.75/hr
Service Associates perform operational support and oversight on behalf of the Market as well as ... At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their ...
Service Associate
Louisville, KY · On-site
$15.25 - $20.25/hr
Service Manager WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that ...
Service Associate
Louisville, KY · On-site
$15.25 - $20.25/hr
Service Manager WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that ...
Service Associate
Louisville, KY · On-site
$15.25 - $20.25/hr
Service Manager WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that ...
Service Associate
Louisville, KY · On-site
$15.25 - $20.25/hr
Service Manager WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that ...
Service Associate
Charlotte, NC · On-site
$15.50 - $20.50/hr
Service Manager WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that ...
Service Associate
Charlotte, NC · On-site
$15.50 - $20.50/hr
Service Manager WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that ...
Service Associate
Winooski, VT · On-site
$65K - $76K/yr
Service Associate Service Associates perform operational support and oversight on behalf of the ... At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their ...
Service Associate
Winooski, VT · On-site
$65K - $76K/yr
Service Associate Service Associates perform operational support and oversight on behalf of the ... At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their ...
Service Associate
Louisville, KY · On-site
$15.25 - $20.25/hr
Service Manager WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that ...
Service Associate
Louisville, KY · On-site
$15.25 - $20.25/hr
Service Manager WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that ...
Service Associate
Boston, MA · On-site
$34K/yr
POSITION SUMMARY Service Associates perform operational support and oversight on behalf of the ... At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their ...
Service Associate
Boston, MA · On-site
$34K/yr
POSITION SUMMARY Service Associates perform operational support and oversight on behalf of the ... At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their ...
Service Associate
Colchester, VT · On-site
$65K - $76K/yr
POSITION SUMMARY Service Associates perform operational support and oversight on behalf of the ... At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their ...
Service Associate
Colchester, VT · On-site
$65K - $76K/yr
POSITION SUMMARY Service Associates perform operational support and oversight on behalf of the ... At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their ...
Service Associate
Charlotte, NC · On-site
$15.50 - $20.50/hr
Service Manager WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that ...
Service Associate
Charlotte, NC · On-site
$15.50 - $20.50/hr
Service Manager WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that ...
Service Associate
Colchester, VT · On-site
$65K - $76K/yr
POSITION SUMMARY Service Associates perform operational support and oversight on behalf of the ... At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their ...
Service Associate
Colchester, VT · On-site
$65K - $76K/yr
POSITION SUMMARY Service Associates perform operational support and oversight on behalf of the ... At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their ...
Service Associate
Boston, MA · On-site
$34K/yr
POSITION SUMMARY Service Associates perform operational support and oversight on behalf of the ... At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their ...
Service Associate
Boston, MA · On-site
$34K/yr
POSITION SUMMARY Service Associates perform operational support and oversight on behalf of the ... At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their ...
Service Associate - Part-Time
Denver, CO · On-site
$35K - $75K/yr
Service Manager WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that ...
Service Associate - Part-Time
Denver, CO · On-site
$35K - $75K/yr
Service Manager WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that ...
Service Associate
Boston, MA · On-site
$34K/yr
Service Manager WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that ...
Service Associate
Boston, MA · On-site
$34K/yr
Service Manager WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that ...
Service Associate
Colchester, VT · On-site
$65K - $76K/yr
Service Manager WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that ...
Service Associate
Colchester, VT · On-site
$65K - $76K/yr
Service Manager WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that ...
Service Associate
Pepper Pike, OH · On-site
$14.75 - $19.75/hr
Service Associates perform operational support and oversight on behalf of the Market as well as ... At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their ...
Service Associate
Pepper Pike, OH · On-site
$14.75 - $19.75/hr
Service Associates perform operational support and oversight on behalf of the Market as well as ... At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their ...
Service Associate - Part-Time
Denver, CO · On-site
$35K - $75K/yr
Service Manager WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that ...
Service Associate - Part-Time
Denver, CO · On-site
$35K - $75K/yr
Service Manager WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that ...
Service Associate
Pepper Pike, OH · On-site
$14.75 - $19.75/hr
Service Associates perform operational support and oversight on behalf of the Market as well as ... At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their ...
Service Associate
Pepper Pike, OH · On-site
$14.75 - $19.75/hr
Service Associates perform operational support and oversight on behalf of the Market as well as ... At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their ...
Morgan Stanley Jobs Information
What is it like to work at Morgan Stanley?
What makes Morgan Stanley an attractive place to work?
Do workers at Morgan Stanley get paid breaks?
69% of people say they get paid breaks.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and August 2026.
Does Morgan Stanley pay people when they’re sick?
92% of people say they would get paid if they were sick but scheduled to work.
Based on data from 49 people who took the Breakroom Quiz between September 2025 and August 2026.
At Morgan Stanley, are sick days and vacation days separate paid time off?
83% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 46 people who took the Breakroom Quiz between September 2025 and August 2026.
Is the health insurance from Morgan Stanley affordable enough for their workers?
98% of people say the health insurance costs are okay
Based on data from 44 people who took the Breakroom Quiz between September 2025 and August 2026.
Do people get paid time off at Morgan Stanley?
90% of people say they get paid time off.
Based on data from 51 people who took the Breakroom Quiz between September 2025 and August 2026.
How far ahead of time do people find out their work schedule?
- 48% of people with changing schedules find out their shifts one week or less ahead of time.
- 0% of people with changing schedules find out their shifts two weeks ahead of time.
- 10% of people with changing schedules find out their shifts three weeks ahead of time.
- 43% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and September 2025.
Do workers at Morgan Stanley worry about hours?
91% of people report they don’t worry about getting enough hours.
Based on data from 74 people who took the Breakroom Quiz between December 2024 and December 2025.
Do Morgan Stanley workers get to choose the shifts they work?
49% report that they don’t have enough control over which shifts they work.
Based on data from 65 people who took the Breakroom Quiz between November 2024 and October 2025.
How easy is it for Morgan Stanley workers to change shifts?
38% of people report that it’s hard to change shifts if they need to.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and September 2025.
How easy is it to get time off at Morgan Stanley?
78% of people report it’s easy to get time off.
Based on data from 45 people who took the Breakroom Quiz between September 2025 and August 2026.
Do Morgan Stanley managers change schedules at the last minute?
96% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 75 people who took the Breakroom Quiz between December 2024 and December 2025.
Do jobs at Morgan Stanley spill into time workers aren’t paid for?
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 76 people who took the Breakroom Quiz between December 2024 and December 2025.
How easy is it to take sick days at Morgan Stanley?
87% of people report that it’s easy to take time off if they are sick.
Based on data from 46 people who took the Breakroom Quiz between September 2025 and August 2026.
Is a Morgan Stanley job good for students?
75% of students report this is a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and September 2025.
Is working at Morgan Stanley good if you’re a parent or caregiver?
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people at Morgan Stanley feel treated with respect by their managers?
90% of people say they’re treated with respect by their managers.
Based on data from 42 people who took the Breakroom Quiz between September 2025 and August 2026.
Do people at Morgan Stanley get to take their breaks without interruption?
88% of people report that they get to take their breaks without interruption.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.
Is it stressful to work at Morgan Stanley?
81% of people say they often feel stressed at work.
Based on data from 47 people who took the Breakroom Quiz between September 2025 and August 2026.
Do people at Morgan Stanley enjoy their jobs?
74% of people report they enjoy their job.
Based on data from 34 people who took the Breakroom Quiz between September 2025 and August 2026.
Do people at Morgan Stanley recommend working with their team?
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 51 people who took the Breakroom Quiz between September 2025 and August 2026.
Do people get enough training when they start at Morgan Stanley?
38% of people report they didn’t get enough training when they started working here.
Based on data from 45 people who took the Breakroom Quiz between September 2025 and August 2026.
Do people get support to advance at Morgan Stanley?
In the last year, 73% of people report being given support to advance their career here.
Based on data from 51 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people think Morgan Stanley’s headquarters understands what’s happening where they work?
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 42 people who took the Breakroom Quiz between September 2025 and August 2026.
Do workers feel well informed about how Morgan Stanley is doing?
83% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.
What other companies are hiring for Service Manager jobs?
What are the most popular jobs at Morgan Stanley?
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Morgan Stanley rating
8.3
Based on 156 frontline employees who took The Breakroom Quiz
37th of 152 rated financial services
Job description
DUTIES and RESPONSIBILITIES:
LEADERSHIP:
- Lead the Branch in executing the organization's strategic priorities by influencing and coaching behavioral change with a focus on consistency, quality, and compliance with Firm policies and procedures
- Identify Firm services and solutions that support clients' needs including secure, digital offerings like
- Morgan Stanley Online, Digital Vault and Morgan Stanley Mobile including remote deposit capture features
- Facilitate training as the Learning Partner for new hire Service Associates
- Maintain strong relationships with key partners within the Branch, Market, Region and Home Office including participation in team meetings, regional and national calls
- Promote a branch culture that is consistent with the Firm's core values, including championing diversity and inclusion
- Organize and lead meetings with Service Associate Team (SA) to advise of upcoming enhancements, policy changes, and/or holding trainings on Morgan Stanley systems, procedures, enhancements.
- Ongoing training of the Service Associates (SA) by responding to daily inquiries regarding systems,
- procedures and policies, performing on the spot coaching sessions when issues arise and/or items come up for review that were incorrectly processed, and holding one on one sessions as needed
OPERATIONAL SUPPORT AND OVERSIGHT:
- Oversee service transaction approvals and processes (e.g., trade error supervision, money movement, document handling, cashiering, trading and account maintenance) and ensuring reporting, logs and files are maintained and actioned appropriately
- Oversee document handling by conducting quality assurance reviews on execution within operations area as well as the entire branch
- Lead select operational remediation's within the team and ensure corrective action is taken before deadlines
- Facilitate resolution of client inquiries/requests
- In collaboration with Service Manager (SM) ensure compliance with Firm policies and procedures by overseeing the execution of regular self-audit testing. Proactive with managing Audit Readiness Program in partnership with MBSO, ME, BSOs and SAs to ensure all operational responsibilities are processed consistently across the Market and accordingly to MS policies and procedures.
- Participate in national calls to learn about new platform changes, policy and procedure updates, share best practices and learn about other timely updates
- Identify and implement process improvements to ensure teams are maximizing productivity and driving efficiencies
- Assist with processing of trade adjustments and responding to operational alerts
- Execute actionable items upon review of delegated reports and requests to meet service level expectations in a timely manner
- Remedy and/or escalate service breaks to management team
OTHER:
- Assist with special projects (e.g., recruit onboarding support, digital engagement initiatives)
- Serve as a resource to Sales, Service, Risk and Home Office partners on behalf of Service Managers
EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:
Education and/or Experience
- High School Diploma/Equivalency
- College degree preferred
- Active Series 7 (GS), Series 9 and Series 10 (SU), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA)
- At least 2 years of industry experience required (5 years industry experience recommended)
- Demonstrated strong performance in current role for the prior 2 years, if applicable
Knowledge/Skills
- Supervisory situational decision-making skills mandatory
- Effective written and verbal communication skills
- Strong attention to detail
- Ability to prioritize and resolve complex needs and escalate as necessary
- Ability to identify issues and trends in order to anticipate change and provide comprehensive solutions and remedies
- Evidence of strong leadership and talent development capabilities
- Exceptional organizational and time management skills
- Exceptional conflict resolution skills
- Ability to manage relationships, motivate and lead groups of people at various levels throughout the Market
- Knowledge of Firm's Risk & Compliance policies
- Ability to think strategically
Reports to:
- Service Manager (SM)
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.
Expected base pay rates for the role will be between $75,000 - $125,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs
Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.
Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.
For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.
What Morgan Stanley employees say
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Benefits
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Get the full story on Breakroom
About Morgan Stanley
Sourced by ZipRecruiter
Since our founding in 1935, Morgan Stanley has been committed to serving local and global communities by being a market leader in Investment Banking, Securities, Investment Management and Wealth Management services. Our belief that capital can work to benefit all of society inspires us to put our clients first, lead with exceptional ideas, hold our business to high ethical standards, and give back to communities around the world through philanthropy and public works. We have a smart casual dress code and operate under a philosophy that balances work with your personal life. Our people's talent, passion, and expertise is the fuel on which our organization runs, therefore, our people are our greatest asset. Diversity and inclusiveness is a critical component for our success and it is our priority to continue building a firm that values the unique background and identity of every one of our employees, thus enabling our people to bring their full, and best selves to work each day. Teamwork is the essence of our approach, and so are the values of integrity, excellence, and enabling our people to achieve at the highest levels. We invite you to learn more about our commitment to diversity and serving our community.
Industry
Finance and insurance and software development
Company size
10,000+ Employees
Headquarters location
New York, NY, US