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McMaster-Carr
McMaster-Carr

20 Mcmastercarr Customer Service Jobs Hiring Near You

McMaster-Carr

Supplier Operations

Chicago, IL · On-site

$103K - $118K/yr

For more than 120 years, McMaster-Carr has been supplying the equipment that keeps the wheels of industry turning. As an industry leader in distribution, operations, customer service, and publishing ...

McMaster-Carr

Supplier Operations

Chicago, IL

$103K - $118K/yr

For more than 120 years, McMaster-Carr has been supplying the equipment that keeps the wheels of industry turning. As an industry leader in distribution, operations, customer service, and publishing ...

McMaster-Carr

Payment Solutions

Chicago, IL · On-site

$103K - $118K/yr

Who We Are McMaster-Carr is a trusted e-commerce company that keeps industry moving. For 125 years, customers have counted on us to deliver the right parts quickly and accurately so they can fix ...

McMaster-Carr

Market Researcher

Fort Worth, TX · On-site

$103K - $118K/yr

Introducing new customers to McMaster-Carr by sharing information about our products and services via email, phone, or in-person visits. * Building long-lasting relationships by anticipating needs ...

All JobsMcmastercarr Customer Service Jobs

McMaster-Carr Jobs Information

Do workers at McMaster-Carr get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and February 2026.

Does McMaster-Carr pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and February 2026.

At McMaster-Carr, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
90% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and February 2026.

Is the health insurance from McMaster-Carr affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 11 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people get paid time off at McMaster-Carr?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and February 2026.

Do workers at McMaster-Carr worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and January 2026.

Do McMaster-Carr workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and July 2025.

How easy is it to get time off at McMaster-Carr?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and February 2026.

Do McMaster-Carr managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and January 2026.

Do jobs at McMaster-Carr spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to take sick days at McMaster-Carr?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at McMaster-Carr feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at McMaster-Carr get to take their breaks without interruption?

Most people get breaks without interruption.
92% of people report that they get to take their breaks without interruption.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and February 2026.

Is it stressful to work at McMaster-Carr?

Most people feel stressed out here.
75% of people say they often feel stressed out at work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at McMaster-Carr enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at McMaster-Carr recommend working with their team?

Most people recommend working with their team.
69% of people report that they would recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people get enough training when they start at McMaster-Carr?

Most people got enough training when they started.
92% of people report they got enough training when they started working here.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people get support to advance at McMaster-Carr?

Most people are given support to advance their career here.
In the last year, 69% of people report being given support to advance their career here.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people think McMaster-Carr’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
50% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and February 2026.

Do workers feel well informed about how McMaster-Carr is doing?

Most people feel well informed about how the company is doing.
82% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and February 2026.
What are the most popular job types at Mcmastercarr?
    What are the most popular jobs at Mcmastercarr?
    What are the most popular categories at Mcmastercarr?
    Infographic showing various Customer Service job openings at Mcmastercarr in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

    Customer Solutions

    McMaster-Carr

    Cleveland, OH • On-site

    $103K - $118K/yr

    Full-time

    Medical, Dental, Vision, Retirement, PTO

    Re-posted 3 days ago

    McMaster-Carr rating

    9.0

    Company rating: 9.0 out of 10

    Based on 13 frontline employees who took The Breakroom Quiz

    26th of 415 rated retail wholesalers

    Job description

    We are looking for broadly skilled, resourceful, and talented people to join our team. Whether you're an archaeologist, engineer, business student, or thespian, people from a range of backgrounds are successful at McMaster-Carr. We're interested in your ability to think and find solutions for our customers.
    You will learn about many parts of McMaster-Carr's operations and adapt quickly to new tasks and environments. We look for people who want to build a career, not just fill a job. Over time, success in one area could lead to opportunities in another.
    Strong candidates will produce high-quality work efficiently, while thinking creatively and critically to meet new challenges. You will be challenged, and your success will be rewarded.
    Make an impact and grow your professional skillset through experiences like:
    • Guiding our customers quickly and effectively through our extensive product offering. You will help customers choose products or answer questions, ensuring they can get their jobs done.
    • Solving urgent delivery and order needs. This can include working with our warehouse and carriers to find the best solution to get customers what they need, when they need it.
    • Growing our diverse customer base by leveraging internal and external resources. Your work will connect people to the products they need.
    • Building long-lasting relationships by anticipating needs and responding to each customer's unique preferences.

    A bachelor's degree is required for this role.
    Cash Compensation
    Total cash compensation typically ranges from $103,000 - $118,000, which includes annual cash profit sharing based on company profitability.
    Be Rewarded
    We are committed to comprehensive benefits to support employees and their dependents, such as:
    • 100% tuition reimbursement
    • Medical, dental, pharmacy, and vision plans with no monthly premiums
    • Industry leading company-funded retirement accounts
    • Employee resource groups
    • Inclusive, all-gender benefits
    • First-time home buyer assistance
    • Paid parental leave for all new parents
    • Adoption and surrogacy assistance
    • Paid time off for vacation and personal time

    Who We Are
    McMaster-Carr is an innovative e-commerce company helping customers build anything because we offer everything. We've thrived for over 120 years thanks to our relentless focus on the customer experience, adaptability, and world-class operations. Our curious, exceptional people are always at the center of our evolution, turning new challenges and disruptive technologies into opportunities to learn new skills and get important work done that makes our customers' lives better.
    #BI-DNI
    Equal Opportunity Employer
    We are proud to be an Equal Opportunity Employer and dedicated to providing employees a workplace with reasonable accommodations and free of discrimination, harassment, and retaliation. At McMaster-Carr, we do not make employment decisions based on age, ethnicity, citizenship status, military status, gender identity and expression, race, religion, disability status, marital status, sexual orientation, or any other legally protected group.
    This position is not eligible for work authorization sponsorship by McMaster-Carr.
    Data We Collect
    We may collect professional, education and employment-related data, and any assessments made throughout the recruiting process, to evaluate candidacy for employment. To communicate with job applicants, we may collect applicant names, contact information, and other personal identifiers, including those outlined in the California customer records statute. Through voluntary disclosure, we may also collect protected classifications under federal or California law (e.g., race, gender, etc.). For additional details about the personal information we collect and its uses, please click here.

    What McMaster-Carr employees say

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