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Macy's Jobs Information

Do workers at Macy's get paid breaks?

Sometimes. Only some people get paid breaks.
50% of people say they don’t get paid breaks.
Based on data from 103 people who took the Breakroom Quiz between January 2026 and July 2026.

Does Macy's pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
61% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 106 people who took the Breakroom Quiz between January 2026 and July 2026.

At Macy's, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
57% of people say they have to use vacation days when they’re out sick.
Based on data from 98 people who took the Breakroom Quiz between January 2026 and July 2026.

Are part-time workers able to get health insurance from Macy's?

Only some people who work part-time can get health insurance.
62% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 34 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Macy's?

Most people who work part-time get paid time off.
71% of people who work part-time say they get paid time off
Based on data from 49 people who took the Breakroom Quiz between July 2025 and June 2026.

Is the health insurance from Macy's affordable enough for their workers?

Most people say the health insurance costs are okay.
78% of people say the health insurance costs are okay
Based on data from 174 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Macy's?

Most people get paid time off work.
87% of people say they get paid time off.
Based on data from 117 people who took the Breakroom Quiz between January 2026 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 28% of people with changing schedules find out their shifts one week or less ahead of time.
  • 34% of people with changing schedules find out their shifts two weeks ahead of time.
  • 26% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 86 people who took the Breakroom Quiz between January 2026 and July 2026.

Do workers at Macy's worry about hours?

Some people worry about getting enough hours.
42% of people report they worry about getting enough hours.
Based on data from 86 people who took the Breakroom Quiz between January 2026 and July 2026.

Do Macy's workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
39% report that they don’t have enough control over which shifts they work.
Based on data from 83 people who took the Breakroom Quiz between January 2026 and July 2026.

How easy is it for Macy's workers to change shifts?

Some people find it hard to change shifts.
46% of people report that it’s hard to change shifts if they need to.
Based on data from 68 people who took the Breakroom Quiz between January 2026 and July 2026.

How easy is it to get time off at Macy's?

Some people find it hard to get time off.
39% of people report it’s hard to get time off.
Based on data from 93 people who took the Breakroom Quiz between January 2026 and July 2026.

Do Macy's managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
43% of people say their manager changes their shift schedule at the last minute.
Based on data from 79 people who took the Breakroom Quiz between January 2026 and July 2026.

Do jobs at Macy's spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 85 people who took the Breakroom Quiz between January 2026 and July 2026.

How easy is it to take sick days at Macy's?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 103 people who took the Breakroom Quiz between January 2026 and July 2026.

Is a Macy's job good for students?

Most students say this is a good place to work if you’re studying.
73% of students report this is a good place to work if you’re studying.
Based on data from 56 people who took the Breakroom Quiz between July 2025 and June 2026.

Is working at Macy's good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
39% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 79 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Macy's feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 100 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at Macy's get to take their breaks without interruption?

Most people get breaks without interruption.
81% of people report that they get to take their breaks without interruption.
Based on data from 114 people who took the Breakroom Quiz between January 2026 and July 2026.

Is it stressful to work at Macy's?

Most people feel stressed out here.
68% of people say they often feel stressed out at work.
Based on data from 107 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at Macy's enjoy their jobs?

Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 95 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at Macy's recommend working with their team?

Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 121 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get enough training when they start at Macy's?

Some people didn’t get enough training when they started.
54% of people report they didn’t get enough training when they started working here.
Based on data from 111 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get support to advance at Macy's?

Only some people are given support to advance their career here.
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 102 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people think Macy's’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 104 people who took the Breakroom Quiz between January 2026 and July 2026.

Do workers feel well informed about how Macy's is doing?

Only some people feel well informed about how the company is doing.
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 103 people who took the Breakroom Quiz between January 2026 and July 2026.
What are the most popular job types at Macys?
    What are the most popular jobs at Macys?
    What are the most popular categories at Macys?
    Infographic showing various Delivery job openings at Macys in the United States as of July 2026, with employment types broken down into 40% Full Time, and 60% Part Time. Highlights an 100% Physical job distribution.
    Director, Transportation Customer Delivery (HYBRID)

    Director, Transportation Customer Delivery (HYBRID)

    Macy's

    Secaucus, NJ • On-site

    $136K - $227K/yr

    Full-time

    Medical, Retirement, PTO

    Posted 2 days ago

    Macy's rating

    6.2

    Company rating: 6.2 out of 10

    Based on 853 frontline employees who took The Breakroom Quiz

    7th of 21 rated department stores

    Job description


    Be part of an amazing story
    Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
    Job Overview
    As Director of Transportation, Customer Delivery, you will set the strategic direction and lead operational execution for Macy's end to end home delivery network. You'll own nationwide performance, modernize capabilities with advanced technology, and build strong partnerships across digital, tech, finance, fulfillment, stores, and third party carriers/3PLs. This is a highly visible role for an executive minded leader who can translate strategy into results-improving speed, cost, reliability, and customer experience at scale.
    What You Will Do
    Strategy & Network Design
    • Develop a multi-year roadmap to elevate delivery speed, cost efficiency, and NPS across home delivery and last-mile channels.
    • Shape the vision for next-gen delivery technologies (e.g., advanced TMS, dynamic routing, real-time visibility, predictive analytics) and drive adoption across the enterprise.
    • Orchestrate annual and long-range planning, with accountability for performance, budget, and investment priorities..

    Operational Excellence
    • Own day-to-day delivery performance across WMS/TMS, national carrier and 3PL partners, and middle/last-mile operations.
    • Build and scale KPI reporting and control towers that turn data into action-improving OTIF, transit time, cost-to-serve, and defect reduction.
    • Align transportation plans with digital demand, merchandising priorities, fulfillment constraints, and store operations.

    Analytics & Optimization
    • Use analytics to uncover savings, speed gains, and CX improvements; optimize carrier mix, mode and zone strategies, service levels, and rate structures.
    • Lead structured root-cause analysis and deploy CI/Lean methods to reduce exceptions, damage, and re-delivery.
    • Partner with Finance on forecasting, scenario modeling, and investment cases

    Innovation & Capability Building
    • Represent customer delivery as a subject matter expert in enterprise innovation forums.
    • Pilot, test, and launch new last mile models, delivery options, and service enhancements.
    • Develop a phased roadmap that modernizes Macy's delivery operations and improves agility.

    Leadership & Collaboration
    • Provide direction, coaching, and development for teams and indirect partners across Macy's and external organizations.
    • Build strong relationships with technology, digital, finance, stores, fulfillment centers, and carrier partners.
    • Champion a culture of accountability, innovation, and customer first decision making.
    • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
    • In addition to the essential duties mentioned above, other duties may be assigned.

    Skills You Will Need
    Executive Communication: Ability to present complex concepts clearly to senior leadership and cross functional teams.
    Analytical Expertise: Strong data fluency with the ability to translate analytics into business insights and strategic actions.
    Financial Acumen: Deep understanding of budgeting, forecasting, rate structures, and financial KPIs.
    Strategic Problem Solving: Demonstrated ability to diagnose issues, lead resolution efforts, and implement enterprise level solutions.
    Leadership Excellence: Proven ability to influence at all levels and lead diverse teams toward shared goals.
    Who You Are
    • Bachelor's degree required, advanced degree or equivalent experience preferred.
    • 7-10 years of progressive experience in transportation, supply chain, operations, or logistics.
    • Experience managing large complex networks and external partners (carriers, 3PLs).
    • Able to work a flexible schedule, including evenings, weekends, and holidays as needed.
    • Comfortable navigating a fast paced environment with evolving priorities.
    • Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
    • Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.

    What We Can Offer You
    • Competitive pay with performance-based incentives and annual merit reviews.
    • Comprehensive health & wellness coverage, 401(k) with company match, paid time off and eight paid holidays.
    • Merchandise discounts and tuition reimbursement.
    • Leadership development, continuous learning, and opportunities to grow your career.
    • Flexible ways of working-including hybrid options where business needs allow-plus a supportive, people-first culture.
    • Community and belonging through Colleague Resource Groups and volunteer opportunities.

    Access the full menu of benefits offerings here.
    Why This Role Stands Out
    • Enterprise Impact: Your strategies directly shape how millions of customers experience Macy's delivery promise.
    • Innovation Runway: You'll modernize a national network-piloting new models and scaling AI enabled capabilities.
    • Career Growth: Lead high visibility work, develop your team, and build toward senior enterprise leadership.

    About Us
    This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
    Join us and help write the next chapter in our story - apply today!
    This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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    What Macy's employees say

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    About Macy's

    Sourced by ZipRecruiter

    Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.

    Industry

    Retail

    Company size

    10,000+ Employees

    Headquarters location

    New York, NY, US

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