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Lutron Electronics
Lutron Electronics

60 Lutron Electronics Customer Service Jobs Hiring Near You

Lutron Electronics Co., Inc

PR · On-site

$114K/yr

Overview Lutron Electronics has an immediate opening for a Process Improvement Engineer in our ... servicing our worldwide customers. This has allowed the company to invest in developing new ...

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Lutron Electronics Jobs Information

Do workers at Lutron Electronics get paid breaks?

Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Lutron Electronics pay people when they’re sick?

Yes. Most people get paid when they’re sick.
95% of people say they would get paid if they were sick but scheduled to work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and July 2026.

At Lutron Electronics, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
91% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Lutron Electronics affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 17 people who took the Breakroom Quiz between April 2025 and July 2026.

Do people get paid time off at Lutron Electronics?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and July 2026.

Do workers at Lutron Electronics worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and September 2025.

Do Lutron Electronics workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to get time off at Lutron Electronics?

Most people find it easy to get time off.
90% of people report it’s easy to get time off.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Lutron Electronics managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and September 2025.

Do jobs at Lutron Electronics spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
30% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to take sick days at Lutron Electronics?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Lutron Electronics good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Lutron Electronics feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Lutron Electronics get to take their breaks without interruption?

Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Lutron Electronics?

Most people feel stressed out here.
68% of people say they often feel stressed out at work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Lutron Electronics enjoy their jobs?

Most people enjoy their job.
68% of people report they enjoy their job.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Lutron Electronics recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Lutron Electronics?

Most people got enough training when they started.
89% of people report they got enough training when they started working here.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Lutron Electronics?

Most people are given support to advance their career here.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Lutron Electronics’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
94% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Lutron Electronics is doing?

Most people feel well informed about how the company is doing.
83% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.
What are the most popular jobs at Lutron Electronics?
What are the most popular categories at Lutron Electronics?
Infographic showing various Customer Service job openings at Lutron Electronics in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 96% Physical, 3% Hybrid, and 1% Remote job distribution.

Field Services Specialist - Dallas, TX

Lutron Electronics Co., Inc

Dallas, TX • On-site

Full-time

Re-posted 29 days ago

Lutron Electronics rating

8.6

Company rating: 8.6 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

27th of 156 rated electronics manufacturers

Job description

Overview
Lutron is seeking a Field Services Specialist to join our dynamic team serving the Dallas TX area. This is an exciting opportunity for a technically skilled, customer-focused professional who thrives on solving complex problems and is passionate about cutting-edge technology.
As a Field Services Specialist, you will be the face of Lutron at customer sites, ensuring our advanced lighting and shading systems are expertly commissioned and maintained. You'll play a critical role in delivering exceptional service and support, helping clients optimize their total light environment from initial setup through ongoing performance enhancements.
Responsibilities
  • Deliver exceptional customer service by providing on-site support and technical expertise to Lutron clients, ensuring a seamless experience throughout the system lifecycle.
  • Master the commissioning, troubleshooting, and repair of all Lutron Commercial Systems, adhering to established field service protocols and best practices.
  • Coordinate and manage site visits with contractors, facility managers, and other stakeholders to ensure accurate and efficient system installation and integration.
  • Operate independently across diverse commercial job sites, adapting to fast-paced environments and shifting priorities with professionalism and agility.
  • Support the full lifecycle of Lutron products, including diagnostics, repairs, user training, and system upgrades to maximize performance and customer satisfaction.
  • Act as a subject matter expert for legacy systems and products, providing knowledgeable support and guidance to clients and internal teams.
  • Collaborate cross-functionally with engineering, sales, and support teams to enhance service delivery, resolve issues, and drive continuous improvement in customer experience.

Qualifications
  • High School Diploma or GED equivalent required
  • 5+ years of combined work/college/trade school experience with an emphasis on electro-mechanical or related field experience required
  • Proficiency in computer operation skills including file management, Outlook/Teams and other interpersonal communications software, web navigation, and Microsoft-based productivity software required; Computer networking experience preferred
  • Experience with troubleshooting electrical systems required
  • Proven customer service skills including the ability to professionally interface while working on a jobsite with a wide range of customers (contractors, specifiers, etc) required
  • Willingness to travel 30% of the time required
  • Valid driver's license required
  • Bi-lingual (English/Spanish) preferred

Lutron Services Co., Inc. is a subsidiary of Lutron Electronics. Lutron Electronics' position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent. Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at www.lutron.com.
Lutron Electronics is an Equal Opportunity - Affirmative Action - Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics
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