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Lutron Electronics
Lutron Electronics

60 Lutron Electronics Operations Jobs Hiring Near You

Lutron Electronics Co., Inc

PR

$114K/yr

Overview Lutron Electronics has an immediate opening for a Process Improvement Engineer in our ... Supporting daily plant operations through process, system, and technical support. Qualifications

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Lutron Electronics Jobs Information

Do workers at Lutron Electronics get paid breaks?

Yes. Most people get paid breaks.
85% of people say they get paid breaks.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and August 2026.

Does Lutron Electronics pay people when they’re sick?

Yes. Most people get paid when they’re sick.
95% of people say they would get paid if they were sick but scheduled to work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and August 2026.

At Lutron Electronics, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
92% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from Lutron Electronics affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 19 people who took the Breakroom Quiz between April 2025 and August 2026.

Do people get paid time off at Lutron Electronics?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and August 2026.

Do workers at Lutron Electronics worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and September 2025.

Do Lutron Electronics workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to get time off at Lutron Electronics?

Most people find it easy to get time off.
91% of people report it’s easy to get time off.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Lutron Electronics managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and September 2025.

Do jobs at Lutron Electronics spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
30% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to take sick days at Lutron Electronics?

Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Lutron Electronics good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Lutron Electronics feel treated with respect by their managers?

Most people feel treated with respect by their managers.
84% of people say they’re treated with respect by their managers.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Lutron Electronics get to take their breaks without interruption?

Most people get breaks without interruption.
79% of people report that they get to take their breaks without interruption.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at Lutron Electronics?

Most people feel stressed here.
71% of people say they often feel stressed at work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Lutron Electronics enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Lutron Electronics recommend working with their team?

Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at Lutron Electronics?

Most people got enough training when they started.
85% of people report they got enough training when they started working here.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at Lutron Electronics?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think Lutron Electronics’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
95% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how Lutron Electronics is doing?

Most people feel well informed about how the company is doing.
85% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and August 2026.

What are the most popular job types at Lutron Electronics?

    What are the most popular jobs at Lutron Electronics?

    What are the most popular categories at Lutron Electronics?

    Infographic showing various Operations job openings at Lutron Electronics in the United States as of August 2026, with employment types broken down into 8% Internship, and 92% Full Time. Highlights an 100% Physical job distribution.

    Service Operations Analyst

    Lutron Electronics Co., Inc

    Center Valley, PA • On-site

    Full-time

    Re-posted 23 days ago

    Lutron Electronics rating

    8.4

    Company rating: 8.4 out of 10

    Based on 22 frontline employees who took The Breakroom Quiz

    36th of 159 rated electronics manufacturers

    Job description

    Overview

    Lutron has an immediate opening for a Service Operations Analyst to support our Service Organization at the Annex office location in Center Valley, PA. This role will provide leadership with actionable, data-backed insights to improve organizational performance (customer experience and service effectiveness). This role focuses on removing customer friction, improving service quality, and enabling customer self-service by operationalizing analytics into quality improvement projects and intuitive self-service initiatives. This is a newly created position designed to support growth and elevate service delivery.


    Responsibilities
    • Deliver actionable, data-driven insights to leadership to enhance service performance and decision-making.
    • Analyze customer interactions, sentiment, and behavior to identify friction points and unmet needs.
    • Prioritize improvement initiatives based on customer sentiment and business impact.
    • Identify and analyze frequent customer support needs and trends to inform service strategies.
    • Translate analytics into operational improvements, including quality initiatives and self-service solutions.
    • Analyze cost-of-service data to identify opportunities for efficiency and quality improvements.
    • Partner closely with Service Technology and Data Science teams to build and leverage data infrastructure.
    • Support initiatives that make it easier for customers to find answers and resolve issues efficiently reducing unnecessary contacts as a result of improved clarity and experience.
    • Present insights and recommendations clearly to stakeholders at various levels.

    Qualifications
    • Bachelors degree required.
    • Minimum cumulative 3.00 GPA required.
    • Minimum 5 years work experience in service operations, customer support required. analytics/business insights, or a related field required.
    • Demonstrated experience with tools like Power BI, advanced Excel, etc. required.
    • Proven skill in leveraging customer sentiment analysis and cost-of-service modeling to prioritize initiatives based on business impact, effort, and customer experience preferred.

    Lutron Electronics’ position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent.  Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at www.lutron.com.

    Lutron Electronics is an Equal Opportunity – Affirmative Action – Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics

    #LEC1

    #LI-TJ1

    Qualifications:
    • Bachelors degree required.
    • Minimum cumulative 3.00 GPA required.
    • Minimum 5 years work experience in service operations, customer support required. analytics/business insights, or a related field required.
    • Demonstrated experience with tools like Power BI, advanced Excel, etc. required.
    • Proven skill in leveraging customer sentiment analysis and cost-of-service modeling to prioritize initiatives based on business impact, effort, and customer experience preferred.

    Lutron Electronics’ position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent.  Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at www.lutron.com.

    Lutron Electronics is an Equal Opportunity – Affirmative Action – Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics

    #LEC1

    #LI-TJ1

    Education:UNAVAILABLEEmployment Type: FULL_TIME

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