... teams, Lockton Stop Loss associates, carrier and/or clients. • Proactively communicates with ... to enhance operational efficiency and client experience within the claims process. • Assists ...
60 Lockton Operations Jobs Hiring Near You
... teams, Lockton Stop Loss associates, carrier and/or clients. • Proactively communicates with ... to enhance operational efficiency and client experience within the claims process. • Assists ...
Insurance and Claims Counsel
Chicago, IL · On-site
Understanding of the overall business, operations, and commercial insurance needs of clients * Executive level presence to interface with top management of other businesses, representing Lockton in ...
Insurance and Claims Counsel
Chicago, IL · On-site
Understanding of the overall business, operations, and commercial insurance needs of clients * Executive level presence to interface with top management of other businesses, representing Lockton in ...
Operations Coordinator
Dallas, TX · On-site
Lockton is currently seeking an Operations Coordinator, responsible for increasing the bandwidth and execution velocity of the leadership team. This role enables leadership to focus on strategic ...
Operations Coordinator
Dallas, TX · On-site
Lockton is currently seeking an Operations Coordinator, responsible for increasing the bandwidth and execution velocity of the leadership team. This role enables leadership to focus on strategic ...
Support the development and execution of Lockton's external communications strategy as it relates ... Operational Excellence * Track and measure executive visibility and external communications efforts ...
Support the development and execution of Lockton's external communications strategy as it relates ... Operational Excellence * Track and measure executive visibility and external communications efforts ...
Operational Excellence & Measurement • Partner with Marketing Operations to ensure processes ... Lockton's private clients. By enabling teams and Sales teams with refined, best-in---class ...
Operational Excellence & Measurement • Partner with Marketing Operations to ensure processes ... Lockton's private clients. By enabling teams and Sales teams with refined, best-in---class ...
... closely with Lockton Specialty Practice and Carrier/Vendor Partners to develop new and ... operational efficiencies, and customer experience enhancements. • Build and maintain strong ...
... closely with Lockton Specialty Practice and Carrier/Vendor Partners to develop new and ... operational efficiencies, and customer experience enhancements. • Build and maintain strong ...
The Director will oversee regional operations, implement best practices, and champion initiatives that align with Lockton's strategic goals and service standards. Position Responsibilitie • Manage ...
The Director will oversee regional operations, implement best practices, and champion initiatives that align with Lockton's strategic goals and service standards. Position Responsibilitie • Manage ...
Executive Assistant
New York, NY · On-site
As Lockton's Transaction Liability (TL) practice continues to expand globally, we are seeking an ... You will play a critical role in enabling efficient operations and ensuring the team delivers a ...
Executive Assistant
New York, NY · On-site
As Lockton's Transaction Liability (TL) practice continues to expand globally, we are seeking an ... You will play a critical role in enabling efficient operations and ensuring the team delivers a ...
Actuarial Developer
Minneapolis, MN · On-site
... Lockton Re. The person will code algorithms/skills and create/maintain tables for use in an AI and ... Experience with Github and Azure DevOps * Experience working with large datasets * Actuarial ...
Actuarial Developer
Minneapolis, MN · On-site
... Lockton Re. The person will code algorithms/skills and create/maintain tables for use in an AI and ... Experience with Github and Azure DevOps * Experience working with large datasets * Actuarial ...
Lockton is transforming its IT operations to provide high-quality services globally. The Global IT Operations Delivery Manager will lead service delivery across regions, ensuring operational ...
Lockton is transforming its IT operations to provide high-quality services globally. The Global IT Operations Delivery Manager will lead service delivery across regions, ensuring operational ...
Job Summary: About Lockton Northeast For the Northeast Series, you'll find our people in the ... Conduct risk assessments with a focus on operational improvement and financial exposure mitigation.
Job Summary: About Lockton Northeast For the Northeast Series, you'll find our people in the ... Conduct risk assessments with a focus on operational improvement and financial exposure mitigation.
This role acts as a critical link between Lockton, underwriters, clients and premium finance companies. Key Responsibilities • Operations Management: oversee day-to-day premium financing operations ...
This role acts as a critical link between Lockton, underwriters, clients and premium finance companies. Key Responsibilities • Operations Management: oversee day-to-day premium financing operations ...
Client Advocate
Los Angeles, CA · On-site
The Client Advocate works exclusively with a Lockton Producer to drive business growth by supporting new business activities, managing daily operations for the existing book of business, and leading ...
Client Advocate
Los Angeles, CA · On-site
The Client Advocate works exclusively with a Lockton Producer to drive business growth by supporting new business activities, managing daily operations for the existing book of business, and leading ...
Executive Assistant
San Francisco, CA · On-site
Acting as the Producer's right hand, the Executive Assistant will ensure seamless operations ... Lockton Wins" announcements for Producer new business. Event Support • Organize and support ...
Executive Assistant
San Francisco, CA · On-site
Acting as the Producer's right hand, the Executive Assistant will ensure seamless operations ... Lockton Wins" announcements for Producer new business. Event Support • Organize and support ...
Lockton IT is transforming its operating model to provide consistent, high-quality IT operations services for all operating entities across the globe. This role leads global operations service ...
Lockton IT is transforming its operating model to provide consistent, high-quality IT operations services for all operating entities across the globe. This role leads global operations service ...
The Director of Operations is a new leader position that assists the Practice Leader with leading ... The Account Executive always adheres to Lockton cultural values, and treats fellow associates ...
The Director of Operations is a new leader position that assists the Practice Leader with leading ... The Account Executive always adheres to Lockton cultural values, and treats fellow associates ...
Provides support to the project management function, regardless of discipline (e.g., DevOps, ... Provides exceptional customer service and adheres to the Lockton philosophies. * Understands when ...
Provides support to the project management function, regardless of discipline (e.g., DevOps, ... Provides exceptional customer service and adheres to the Lockton philosophies. * Understands when ...
Lockton Dunning Benefits is currently seeking an Associate Account Executive responsible for applying industry knowledge as it relates to technical and operational support to both clients and vendors.
Lockton Dunning Benefits is currently seeking an Associate Account Executive responsible for applying industry knowledge as it relates to technical and operational support to both clients and vendors.
Lockton Dunning Benefits is currently seeking an Associate Account Executive responsible for applying industry knowledge as it relates to technical and operational support to both clients and vendors.
Lockton Dunning Benefits is currently seeking an Associate Account Executive responsible for applying industry knowledge as it relates to technical and operational support to both clients and vendors.
The operations specialist should be comfortable communicating with people inside and outside of the organization, able to work independently and manage time for a variety of tasks. The ideal ...
The operations specialist should be comfortable communicating with people inside and outside of the organization, able to work independently and manage time for a variety of tasks. The ideal ...
Lockton Jobs Information
What are the key skills and qualifications needed to thrive in Operations, and why are they important?
To thrive in Operations, you need strong analytical skills, process optimization abilities, and experience in supply chain or project management, often supported by a relevant degree. Familiarity with ERP systems, workflow management tools, and certifications like Six Sigma are commonly expected. Excellent problem-solving, leadership, and communication skills help drive efficiency and foster collaboration across teams. These competencies are vital for ensuring streamlined processes, minimizing costs, and achieving organizational objectives.
What are some common challenges faced by professionals in operations roles, and how can they be effectively managed?
Professionals in operations often face challenges such as coordinating across multiple departments, adapting to fast-changing priorities, and optimizing processes under tight deadlines. Effective management of these challenges typically involves strong communication skills, proactive problem-solving, and the ability to use data to inform decisions. Building strong relationships with team members and leveraging project management tools can also help operations professionals stay organized and ensure smooth workflow. Continuous learning and adaptability are essential to thrive in this dynamic environment.
What are 'Operations' jobs?
Operations jobs focus on managing and optimizing the day-to-day activities within a business to ensure efficiency and productivity. Professionals in operations oversee processes, resources, and workflows to help organizations run smoothly and achieve their goals. Their responsibilities can range from supply chain management and logistics to process improvement and team coordination. Operations roles are essential across many industries, including manufacturing, retail, healthcare, and technology. These positions require strong organizational, problem-solving, and communication skills.
What jobs pay $3,000 a day?
High-level operations roles such as executive directors, chief operating officers, or specialized consultants in industries like finance, technology, or management can sometimes earn $3,000 or more per day, especially with extensive experience and in high-demand environments. These positions often require advanced skills, certifications, and significant responsibility, and compensation may include bonuses or profit sharing.
What is the difference between Operations vs Customer Service Representative?
| Aspect | Operations | Customer Service Representative |
|---|---|---|
| Required credentials | Varies; often includes business or management certifications | High school diploma or equivalent; some roles may require customer service training |
| Work environment | Office settings, warehouses, or production facilities | Call centers, retail stores, or office environments |
| Employer and industry usage | Common across manufacturing, logistics, and corporate sectors | Common in retail, telecommunications, and service industries |
| Search and comparison intent | Focuses on managing processes, logistics, and overall business operations | Focuses on assisting customers, resolving issues, and providing support |
Operations roles involve managing business processes, logistics, and overall organizational efficiency, often requiring management certifications. Customer Service Representatives primarily handle customer interactions, support, and issue resolution. While both roles are essential in business operations, they differ in responsibilities, work environment, and skill requirements.
What is it like to work at Lockton?
Lockton is a global insurance brokerage firm that values a collaborative and entrepreneurial culture, prioritizing innovation and client satisfaction. The company's flat organizational structure and open communication channels foster a dynamic work environment where employees can contribute to the development of creative solutions and participate in decision-making processes. Working at Lockton may appeal to professionals seeking a challenging and rewarding career in the insurance industry, with opportunities for professional growth and development in a fast-paced and global setting.
Does Lockton pay people when they’re sick?
Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and April 2026.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and April 2026.
How easy is it to get time off at Lockton?
Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and April 2026.
82% of people report it’s easy to get time off.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and April 2026.
How easy is it to take sick days at Lockton?
Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and April 2026.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people at Lockton feel treated with respect by their managers?
Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and April 2026.
100% of people say they’re treated with respect by their managers.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and April 2026.
Is it stressful to work at Lockton?
Some people feel stressed out here.
64% of people say they often feel stressed out at work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and April 2026.
64% of people say they often feel stressed out at work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people at Lockton enjoy their jobs?
Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.
40% of people report they don’t enjoy their job.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people at Lockton recommend working with their team?
Only some people recommend working with their team.
62% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and April 2026.
62% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people get enough training when they start at Lockton?
Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.
40% of people report they didn’t get enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people get support to advance at Lockton?
Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and February 2026.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people think Lockton’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
58% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and April 2026.
58% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and April 2026.
Do workers feel well informed about how Lockton is doing?
Most people feel well informed about how the company is doing.
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and September 2025.
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and September 2025.
What are the most popular jobs at Lockton?
What are the most popular categories at Lockton?
Lockton rating
8.1
Based on 13 frontline employees who took The Breakroom Quiz
131st of 259 rated insurance
Job description
Job Summary:
• Responsible for managing the full lifecycle of stop loss claim submissions with minimal oversight.
• Ensures accuracy, timeliness, and quality in the claims process, serving as a trusted partner to clients, carriers, and internal stakeholders.
• Acts as a subject matter resource within the team and can operate independently to resolve routine issues and ensure seamless execution.
• Manages end-to-end submission and tracking of stop loss claims with a focus on accuracy, speed, and completeness.
• Interprets and analyzes claim data, eligibility documents, EOBs, and carrier-specific requirements.
• Submits claims (specific and aggregate) to carriers and ensure proper follow-through until reimbursement is received.
• Identify and resolve discrepancies or delays directly with carrier contacts, requiring little to no escalation.
• Serve as a consistent point of contact for claims-related questions from internal account teams, Lockton Stop Loss associates, carrier and/or clients.
• Proactively communicates with carriers to troubleshoot processing issues and clarify submission requirements.
• Keeps stakeholders informed of claim statuses, outstanding documentation, and anticipated turnaround times.
• Maintains detailed and organized claim records, logs, and audit trails in accordance with Lockton standards.
• Supports reporting efforts related to claim volumes, reimbursement trends, and turnaround times.
• Ensures that all claim submissions meet quality control standards and internal documentation policies.
• Meets monthly Claims Exhibit deadlines for assigned book of business.
• Conducts a final policy year-end reconciliation for all policyholders, regardless of effective date.
• Communicates to Lockton Stop Loss associates once a final policy reconciliation has been completed.
• Monitors and organizes the Stop Loss and Stop Loss Reporting inboxes.
• Helps identify opportunities to enhance operational efficiency and client experience within the claims process.
• Assists claims analysts by sharing knowledge and answering questions, as needed.
• Supports onboarding of new analysts or claims team members by offering guidance and context
Requirements:
Preferred location: Plano but open to remote
#LI-DG2
#LI-MM4
• Responsible for managing the full lifecycle of stop loss claim submissions with minimal oversight.
• Ensures accuracy, timeliness, and quality in the claims process, serving as a trusted partner to clients, carriers, and internal stakeholders.
• Acts as a subject matter resource within the team and can operate independently to resolve routine issues and ensure seamless execution.
• Manages end-to-end submission and tracking of stop loss claims with a focus on accuracy, speed, and completeness.
• Interprets and analyzes claim data, eligibility documents, EOBs, and carrier-specific requirements.
• Submits claims (specific and aggregate) to carriers and ensure proper follow-through until reimbursement is received.
• Identify and resolve discrepancies or delays directly with carrier contacts, requiring little to no escalation.
• Serve as a consistent point of contact for claims-related questions from internal account teams, Lockton Stop Loss associates, carrier and/or clients.
• Proactively communicates with carriers to troubleshoot processing issues and clarify submission requirements.
• Keeps stakeholders informed of claim statuses, outstanding documentation, and anticipated turnaround times.
• Maintains detailed and organized claim records, logs, and audit trails in accordance with Lockton standards.
• Supports reporting efforts related to claim volumes, reimbursement trends, and turnaround times.
• Ensures that all claim submissions meet quality control standards and internal documentation policies.
• Meets monthly Claims Exhibit deadlines for assigned book of business.
• Conducts a final policy year-end reconciliation for all policyholders, regardless of effective date.
• Communicates to Lockton Stop Loss associates once a final policy reconciliation has been completed.
• Monitors and organizes the Stop Loss and Stop Loss Reporting inboxes.
• Helps identify opportunities to enhance operational efficiency and client experience within the claims process.
• Assists claims analysts by sharing knowledge and answering questions, as needed.
• Supports onboarding of new analysts or claims team members by offering guidance and context
Requirements:
Preferred location: Plano but open to remote
#LI-DG2
#LI-MM4