Job Summary : Leaf Home is seeking an Installation Support Specialist who will provide remote ... M and field systems to document issues, track resolutions, and maintain data accuracy • Support ...

1 Leaf Home Installation Manager Jobs Hiring Near You
Job Summary : Leaf Home is seeking an Installation Support Specialist who will provide remote ... M and field systems to document issues, track resolutions, and maintain data accuracy • Support ...
Leaf Home Jobs Information
What is it like to work at Leaf Home?
The company's structure is designed to encourage open communication and cross-functional collaboration, with teams working together to develop and implement new products and services that meet the evolving needs of customers. Leaf Home's mission is to provide high-quality, eco-friendly home cleaning and organization solutions that make a positive impact on people's lives.
Working at Leaf Home may appeal to individuals who are passionate about sustainability, customer experience, and innovation, as the company offers opportunities for professional growth, skill development, and contributions to a mission-driven organization.
What makes Leaf Home an attractive place to work?
Do workers at Leaf Home get paid breaks?
100% of people say they get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and January 2026.
Does Leaf Home pay people when they’re sick?
38% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and January 2026.
Is the health insurance from Leaf Home affordable enough for their workers?
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between April 2025 and November 2025.
Do Leaf Home workers get to choose the shifts they work?
40% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and July 2025.
How easy is it to get time off at Leaf Home?
43% of people report it’s hard to get time off.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and January 2026.
Do Leaf Home managers change schedules at the last minute?
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and July 2025.
Do jobs at Leaf Home spill into time workers aren’t paid for?
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and July 2025.
How easy is it to take sick days at Leaf Home?
88% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and January 2026.
Do people at Leaf Home feel treated with respect by their managers?
71% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and January 2026.
Do people at Leaf Home get to take their breaks without interruption?
75% of people report that they get to take their breaks without interruption.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and January 2026.
Is it stressful to work at Leaf Home?
57% of people say they often feel stressed out at work.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and January 2026.
Do people at Leaf Home enjoy their jobs?
83% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and January 2026.
Do people at Leaf Home recommend working with their team?
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and January 2026.
Do people get enough training when they start at Leaf Home?
75% of people report they got enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and January 2026.
Do people get support to advance at Leaf Home?
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and January 2026.
Do people think Leaf Home’s headquarters understands what’s happening where they work?
57% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and January 2026.
Do workers feel well informed about how Leaf Home is doing?
71% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and January 2026.

Leaf Home rating
6.0
Based on 8 frontline employees who took The Breakroom Quiz
38th of 50 rated home improvement suppliers and fitters
Job description
Leaf Home is seeking an Installation Support Specialist who will provide remote technical support and operational analysis for installation and service activities. This role involves collaborating with various teams to resolve issues, improve quality, and ensure consistent service performance.
Responsibilities:
• Provide remote troubleshooting and diagnostic support for installation and service issues
• Guide Install Partners through repair solutions and ensure proper issue resolution
• Analyze service issues to determine root cause and recommend corrective actions
• Support quality control efforts by identifying trends, defects, and process gaps
• Serve as a primary point of contact for Install Partners on technical service issues
• Assist with resolution of escalated customer service issues and ensure timely outcomes
• Collaborate cross-functionally with Sales, Operations, and Customer Service to align execution
• Utilize CRM and field systems to document issues, track resolutions, and maintain data accuracy
• Support continuous improvement initiatives to reduce callbacks, rework, and service costs
Qualifications:
Required:
• Bachelor's degree or a combination of education, training, and experience.
• 3 years of experience in construction, installation, or related technical field
• Strong technical knowledge of gutter systems or similar exterior home services
• Ability to diagnose and resolve issues remotely
• Strong communication skills with ability to explain technical concepts clearly
• Proficiency with CRM systems and field technology platforms
Preferred:
• Prior experience in technical support or service operations
• Experience analyzing service data and identifying trends
• Familiarity with quality control processes or field audits
• OSHA or safety-related knowledge
• Experience working with Install Partners or subcontractors preferred
Company:
Leaf Home is a trusted partner in providing homeowners and their families safety. Founded in 2019, the company is headquartered in Hudson, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
What Leaf Home employees say
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About Leaf Home
Sourced by ZipRecruiter
Focused On Growth Leaf Home is dominating the home improvement industry as we continue to grow. We work hard and play harder. For us, we strive to be better than the best and we want you to join in our success! With offices across the U.S. and Canada, our team is diverse and strong. From marketing to sales, installation, and service, we have the best team, right along with the best home solutions. We are committed to our employees growth, which we demonstrate by: * Innovating, Always: Leaf is focused on providing cutting edge solutions, both for employees and customers * Partnering With Our Customers: Building strong and trusted relationships is at the core of everything we do * Empowering Employees: Our brand begins and ends with our people, and we provide opportunities for growth and success in a supportive environment * Supporting Our Communities: Home is where the heart is, and we in turn strive to give back to the communities that our customers and employees call home
Industry
Furniture and home furnishings stores
Company size
1,001 - 5,000 Employees
Headquarters location
Hudson, OH, US
Year founded
2019