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Quals--
The Sr. Software Analyst is responsible for executing the Business Analyst role for their assigned technical product(s), application(s) or projects, within the context of an agile/DevOps delivery model. In addition, they will extend their responsibilities to take on Project Management roles and Operations topics and may also fill the Agile Scrum Master role.
Key accountabilities of the function
(pls. use suitable verbs as agree, verify, operate, support, prepare, decide, etc.)
Business Analysis: Execute the Business Analyst Agile Role by:
Building a strong understanding of the assigned business processes, functions, roles and rules
Owning the functional solution- the big picture story - of the initiative being delivered
Collaborating with the Business to elicit requirements, define acceptance criteria, and maintain a prioritized product backlog
Creating user stories to the level of granularity required by the team
Clarifying inconsistencies and resolving issues to bridge the gap between user expectations and the delivered product
Testing deliverables against a user story's acceptance criteria to validate that the delivered product meets the business goals
Project Management: Lead the activities of assigned projects by:
Utilizing *** ITPM processes to direct the execution of IT related projects
Coordinating business, IT and provider resources to ensure on-time delivery of high-quality, cost-efficient projects
Executing appropriate ITPM delivery tasks, activities and deliverables as necessary to ensure project success
Managing key project management processes and artifacts to ensure successful project delivery
Scrum Master: Execute or support the Scrum Master Agile Role by:
Leading the Agile team in the adoption and execution of Agile processes
Planning and facilitating key Agile events including daily scrum, sprint planning, sprint demo and retrospective meetings
Collaborating with the Product Owner to manage the Product backlog
Clearing obstacles and enabling the efforts of the scrum team
Operations and Support: Support the objectives of the DevOps team by:
Steering providers in the execution of support tasks
Resolving escalated support topics
Planning and executing upgrades and replacements to ensure that hardware and software components remain supported
Executing ITSM/ITIL processes to ensure ongoing stable operations and alignment with SLAs
Coordination and Administration: Support efficient work processes by:
Coordinating day to day activities with team members
Leading and mentoring other team members as appropriate
Coordinating release planning and off-cycle efforts
Resolving or escalating risks and issues
Executing resource planning and time tracking processes
Impact on innovations and changes
(What is the expected extent of change of a function in terms of processes, systems, etc.?)
Balancing speed to market, product quality and cost in the design and implementation of technical solutions
Developing technical solutions that appropriately account for both evolving technology and future business requirements
Executing in an evolving agile environment
Purpose and subject of the interaction/communication with internal/external interfaces, negotiating mandate
(e.g. What is communicated how to whom?)
Close collaboration with IT colleagues and the Business in the design and implementation of technical solutions
Performance of activities and interactions with our internal and external customers through verbal or written communication should reflect adherence to the company's core values
Educational Background / Professional Knowledge and Experience / Other Skills
Education
Bachelor's Degree
Work experience, Leadership experience
Requirements
3 - 5 years IT experience
2 - 3 years project management
Preferences
1 - 2 years Financial Services industry
Additional skills: special skills / technical ability etc.
Strong knowledge of common concepts and processes in project delivery
Familiarity with financial services lease and loan applications
Experience in a multi-location, international environment
Strong written and verbal communication skills, including the ability to sell complex topics with members of management at all levels
Financial Services Required Learning Courses:
UDAAP
The Gramm-Leach-Bliley Act