Kikoff: The Fintech Powering Financial Security at Scale Kikoff is a profitable, pre-IPO fintech ... Partner effectively with product, data science, and operations to deliver customer value
54 Kikoff Customer Operations Associate Jobs Hiring Near You
Kikoff: The Fintech Powering Financial Security at Scale Kikoff is a profitable, pre-IPO fintech ... Partner effectively with product, data science, and operations to deliver customer value
Product Manager
San Francisco, CA · On-site
... operations, leadership and whoever else you need to get it done. You won't stop until the data ... customer impact. Medical, dental, and vision coverage - Kikoff covers the full cost of health ...
Product Manager
San Francisco, CA · On-site
... operations, leadership and whoever else you need to get it done. You won't stop until the data ... customer impact. Medical, dental, and vision coverage - Kikoff covers the full cost of health ...
Senior Product Manager
$149K - $196K/yr
... operations, leadership and whoever else you need to get it done. You won't stop until the data ... customer impact. Medical, dental, and vision coverage - Kikoff covers the full cost of health ...
Senior Product Manager
$149K - $196K/yr
... operations, leadership and whoever else you need to get it done. You won't stop until the data ... customer impact. Medical, dental, and vision coverage - Kikoff covers the full cost of health ...
Senior HRBP
San Francisco, CA · On-site
... customer impact. Senior HR Business Partner, Engineering & Data Kikoff is looking for a Senior HR ... You'll also collaborate with Recruiting, People Analytics, and People Operations on the systems ...
Senior HRBP
San Francisco, CA · On-site
... customer impact. Senior HR Business Partner, Engineering & Data Kikoff is looking for a Senior HR ... You'll also collaborate with Recruiting, People Analytics, and People Operations on the systems ...
Kikoff is a profitable, pre-IPO fintech company on a mission to empower everyone to achieve ... operations teams to ship features that directly impact customers' financial wellbeing while ...
Kikoff is a profitable, pre-IPO fintech company on a mission to empower everyone to achieve ... operations teams to ship features that directly impact customers' financial wellbeing while ...
CX Strategy Associate
$19.50 - $26/hr
CX Strategy Associate About this role As a CX Strategy Associate, you will improve how customer ... Partner with Customer Operations, Product, and Data teams to implement solutions * Own initiatives ...
CX Strategy Associate
$19.50 - $26/hr
CX Strategy Associate About this role As a CX Strategy Associate, you will improve how customer ... Partner with Customer Operations, Product, and Data teams to implement solutions * Own initiatives ...
... operations, leadership and whoever else you need to get it done. You won't stop until the data ... customer impact. Medical, dental, and vision coverage - Kikoff covers the full cost of health ...
... operations, leadership and whoever else you need to get it done. You won't stop until the data ... customer impact. Medical, dental, and vision coverage - Kikoff covers the full cost of health ...
CX Strategy Manager
San Francisco, CA · On-site
... how customers interact with Kikoff-and how efficiently we support them. This role directly ... Hire, manage, and develop CX Strategy Associates * Partner x-functionally to improve efficiency and ...
CX Strategy Manager
San Francisco, CA · On-site
... how customers interact with Kikoff-and how efficiently we support them. This role directly ... Hire, manage, and develop CX Strategy Associates * Partner x-functionally to improve efficiency and ...
About the Role As a Senior Data Scientist at Kikoff, you work closely with cross functional teams ... Product, Engineering, Design, Data Engineering, Marketing, Operation. By applying your technical ...
About the Role As a Senior Data Scientist at Kikoff, you work closely with cross functional teams ... Product, Engineering, Design, Data Engineering, Marketing, Operation. By applying your technical ...
... Grant, Kikoff, Banking). * Enhance mobile platform foundations - improving build systems, CI/CD ... operations teams to ship features that directly impact customers' financial wellbeing while ...
... Grant, Kikoff, Banking). * Enhance mobile platform foundations - improving build systems, CI/CD ... operations teams to ship features that directly impact customers' financial wellbeing while ...
... customer engagement, and long-term ecosystem expansion. This role is ideal for a highly motivated ... Help ensure partner compliance, quality standards, and operational SLAs are maintained Analytics ...
... customer engagement, and long-term ecosystem expansion. This role is ideal for a highly motivated ... Help ensure partner compliance, quality standards, and operational SLAs are maintained Analytics ...
Partner effectively with product, data science, and operations to deliver customer value * Operational Excellence: Take ownership of the reliability and performance of the systems you build What ...
Partner effectively with product, data science, and operations to deliver customer value * Operational Excellence: Take ownership of the reliability and performance of the systems you build What ...
... customer engagement, and long-term ecosystem growth. This role is ideal for a commercially-minded ... Establish scalable operational processes and performance management systems for the partnerships ...
... customer engagement, and long-term ecosystem growth. This role is ideal for a commercially-minded ... Establish scalable operational processes and performance management systems for the partnerships ...
Senior Platform Engineer
$123K - $169K/yr
... operations role. You'll build internal products - self-service tools and automated workflows that make secure, compliant infrastructure invisible to product teams. Your customers are engineers; your ...
Senior Platform Engineer
$123K - $169K/yr
... operations role. You'll build internal products - self-service tools and automated workflows that make secure, compliant infrastructure invisible to product teams. Your customers are engineers; your ...
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Full-time
Posted 20 days ago
Job description
Kikoff: The Fintech Powering Financial Security at Scale
Kikoff is a profitable, pre-IPO fintech company on a mission to empower everyone to achieve financial security. With record revenue growth in 2025 and a unicorn valuation, we've built a suite of products that help millions of people build credit, access liquidity, and save money.
We're scaling fast. Join us if you want to build something meaningful and help millions of people move forward financially.
Why Kikoff:
This is a consumer fintech startup, and you will be working with serial entrepreneurs who have built strong consumer brands and innovative products. We value extreme ownership, clear communication, a strong sense of craftsmanship, and the desire to create lasting work and work relationships. Yes, you can build an exciting business AND have real-life real-customer impact.
About Grant
Grant is revolutionizing financial access through our intelligent cash advance product. We're solving real customer pain points by providing fast, fair access to earned wages when life happens, without the predatory fees common in the industry. Our business model is profitable while maintaining customer-first values, and we're experiencing rapid user growth as we scale our impact.
Recent Team Accomplishments
Our engineering team is pushing the boundaries of what's possible in fintech infrastructure:
The Role
We're looking for a Senior Backend Engineer to join our Grant Core team and help us scale. You'll be working on the critical systems that power our underwriting decisions, payment processing, and collection strategies.
Key Focus Areas:
Required Experience:
Ideal Candidate Also Has:
What Makes This Role Exciting:
Base Range
$244,000-$292,000 USD
Equal Employment Opportunity Statement
Kikoff Inc. is an equal opportunity employer. We are committed to complying with all federal, state, and local laws providing equal employment opportunities and considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Please reference the following for more information.
Kikoff is a profitable, pre-IPO fintech company on a mission to empower everyone to achieve financial security. With record revenue growth in 2025 and a unicorn valuation, we've built a suite of products that help millions of people build credit, access liquidity, and save money.
We're scaling fast. Join us if you want to build something meaningful and help millions of people move forward financially.
Why Kikoff:
This is a consumer fintech startup, and you will be working with serial entrepreneurs who have built strong consumer brands and innovative products. We value extreme ownership, clear communication, a strong sense of craftsmanship, and the desire to create lasting work and work relationships. Yes, you can build an exciting business AND have real-life real-customer impact.
About Grant
Grant is revolutionizing financial access through our intelligent cash advance product. We're solving real customer pain points by providing fast, fair access to earned wages when life happens, without the predatory fees common in the industry. Our business model is profitable while maintaining customer-first values, and we're experiencing rapid user growth as we scale our impact.
Recent Team Accomplishments
Our engineering team is pushing the boundaries of what's possible in fintech infrastructure:
- Advanced Underwriting Engine: Developed sophisticated underwriting ML models that leverage unstructured transaction data to make instant, accurate lending decisions at scale
- Smart Collection System: Built ML-powered collection strategies using mathematical models and algorithms
- Real-Time Payments (RTP) Integration: integrated and deployed RTP rail support alongside our existing ACH infrastructure, enabling instant fund disbursement and same-day collections - a critical differentiator in our market
The Role
We're looking for a Senior Backend Engineer to join our Grant Core team and help us scale. You'll be working on the critical systems that power our underwriting decisions, payment processing, and collection strategies.
Key Focus Areas:
- Payment Infrastructure: Own and scale our multi-rail payment systems (ACH, RTP, card networks) to handle transaction volume while maintaining 99.99% reliability
- Distributed Systems: Design and build scalable backend services that can handle millions of transactions with low latency and high throughput
- Background Processing: Optimize our Sidekiq job infrastructure to efficiently process complex workflows for underwriting, collections, and payment distribution
- System Architecture: Lead architectural decisions for our core financial systems, balancing speed, reliability, and cost as we scale
- Data Pipeline Engineering: Build robust data pipelines that power our ML models and real-time decision engines
- You'll work closely with our product and data science teams to ship features that directly impact our customers' financial wellbeing while maintaining the highest standards of reliability and security.
Required Experience:
- 5+ years of experience with modern backend frameworks and a track record of building and scaling production systems
- Strong systems design skills - you've architected and shipped distributed systems that handle high throughput and maintain data consistency
- Production experience with background job processing systems (Sidekiq, Resque, or similar)
- Solid understanding of database optimization, caching strategies, and performance tuning
Ideal Candidate Also Has:
- Experience with payment systems, financial infrastructure, or regulated environments (ACH, card processing, real-time payments)
- Track record of making infrastructure decisions that balance technical excellence with business pragmatism
- Experience working with ML/data science teams to productionize models and algorithms
- Background in fintech, payments, or lending infrastructure
- Strong system observability mindset (metrics, logging, tracing, monitoring)
- Technical Leadership: Ability to own complex technical initiatives end-to-end, from design through implementation and rollout
- Mentorship: Help level up the team through code reviews, design docs, and technical guidance
- Impact Focus: Balance technical perfection with pragmatic delivery - you know when to build for scale vs. ship fast
- Cross-functional Collaboration: Partner effectively with product, data science, and operations to deliver customer value
- Operational Excellence: Take ownership of the reliability and performance of the systems you build
What Makes This Role Exciting:
- Work on real-time payment systems at the cutting edge of fintech infrastructure
- Your work directly improves the financial lives of real customers
- Greenfield opportunities to architect new systems alongside legacy modernization challenges
- Small, high-impact team where your contributions are immediately visible
- Solve interesting technical problems at the intersection of payments, ML, and distributed systems
Base Range
$244,000-$292,000 USD
Equal Employment Opportunity Statement
Kikoff Inc. is an equal opportunity employer. We are committed to complying with all federal, state, and local laws providing equal employment opportunities and considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Please reference the following for more information.
About Kikoff
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
San Francisco, CA, US
Year founded
2019