This is a senior leadership role responsible for ensuring that Kikoff's products, practices, and customer-facing operations meet all applicable federal and state consumer financial laws and ...

55 Kikoff Customer Operations Associate Jobs Hiring Near You
This is a senior leadership role responsible for ensuring that Kikoff's products, practices, and customer-facing operations meet all applicable federal and state consumer financial laws and ...
... marketing, operations, legal and finance. The team operates across both traditional B2B ... integrate Kikoff's products and services into their own customer experiences and engagement ...
... marketing, operations, legal and finance. The team operates across both traditional B2B ... integrate Kikoff's products and services into their own customer experiences and engagement ...
Business Operations
San Francisco, CA · On-site
As a member of the Biz Ops team, you will drive top priority initiatives for Kikoff and our ... Is customer- and market-centric. You actively seek to understand user behavior, industry dynamics ...
Business Operations
San Francisco, CA · On-site
As a member of the Biz Ops team, you will drive top priority initiatives for Kikoff and our ... Is customer- and market-centric. You actively seek to understand user behavior, industry dynamics ...
Video People Lead
San Francisco, CA · On-site
Our core product, the Kikoff Credit Account, has helped over 1 million customers build better ... Video Operations, Structure & Process: Own video resourcing, prioritization, and end-to-end ...
Video People Lead
San Francisco, CA · On-site
Our core product, the Kikoff Credit Account, has helped over 1 million customers build better ... Video Operations, Structure & Process: Own video resourcing, prioritization, and end-to-end ...
Enterprise Data Scientist
San Francisco, CA · On-site
$160K - $260K/yr
Yes, you can build an exciting business AND have real-life real-customer impact. At Kikoff, our ... Partner closely with Business Development, Product, and Operations to align on goals, define ...
Enterprise Data Scientist
San Francisco, CA · On-site
$160K - $260K/yr
Yes, you can build an exciting business AND have real-life real-customer impact. At Kikoff, our ... Partner closely with Business Development, Product, and Operations to align on goals, define ...
About the Role Kikoff's Director of Tax & Treasury is a newly created role that will lead the ... operations, monitoring day cash flows between our customers, partners and banks, and also ...
About the Role Kikoff's Director of Tax & Treasury is a newly created role that will lead the ... operations, monitoring day cash flows between our customers, partners and banks, and also ...
Director of Tax & Treasury San Francisco (San Francisco)
San Francisco, CA · On-site
$255K - $270K/yr
... customer impact. About the Role Kikoff's Director of Tax & Treasury is a newly created role that ... operations, monitoring day cash flows between our customers, partners and banks, and also ...
Director of Tax & Treasury San Francisco (San Francisco)
San Francisco, CA · On-site
$255K - $270K/yr
... customer impact. About the Role Kikoff's Director of Tax & Treasury is a newly created role that ... operations, monitoring day cash flows between our customers, partners and banks, and also ...
Kikoff: The Fintech Powering Financial Security at Scale Kikoff is a profitable, pre-IPO fintech ... operations teams to ship features that directly impact customers' financial wellbeing while ...
Kikoff: The Fintech Powering Financial Security at Scale Kikoff is a profitable, pre-IPO fintech ... operations teams to ship features that directly impact customers' financial wellbeing while ...
Staff Trust & Assurance Engineer
San Francisco, CA · On-site
$260K - $304K/yr
... Kikoff's Trust & Assurance function within Security. You will own the design, operation, and attestation of the cybersecurity controls that external auditors, regulators, and B2B customers rely on.
Staff Trust & Assurance Engineer
San Francisco, CA · On-site
$260K - $304K/yr
... Kikoff's Trust & Assurance function within Security. You will own the design, operation, and attestation of the cybersecurity controls that external auditors, regulators, and B2B customers rely on.
Compensation Manager
San Francisco, CA · On-site
... customer impact. Compensation Manager Kikoff is looking for a Compensation Manager to own our cash ... operations * Build comp materials and competitive intelligence for offer construction with ...
Compensation Manager
San Francisco, CA · On-site
... customer impact. Compensation Manager Kikoff is looking for a Compensation Manager to own our cash ... operations * Build comp materials and competitive intelligence for offer construction with ...
Senior Data Scientist
San Francisco, CA · On-site
$226K - $254K/yr
... customer impact. About the Role As a Senior Data Scientist at Kikoff, you work closely with cross functional teams incl. Product, Engineering, Design, Data Engineering, Marketing, Operation. By ...
Senior Data Scientist
San Francisco, CA · On-site
$226K - $254K/yr
... customer impact. About the Role As a Senior Data Scientist at Kikoff, you work closely with cross functional teams incl. Product, Engineering, Design, Data Engineering, Marketing, Operation. By ...
Kikoff: The Fintech Powering Financial Security at Scale Kikoff is a profitable, pre-IPO fintech ... Yes, you can build an exciting business AND have real-life real-customer impact. Overview We are ...
Kikoff: The Fintech Powering Financial Security at Scale Kikoff is a profitable, pre-IPO fintech ... Yes, you can build an exciting business AND have real-life real-customer impact. Overview We are ...
About Fynn (AI Credit Coach) Fynn is Kikoff's AI credit coach, and the intelligence layer across ... Partner effectively with product, data science, and operations to deliver customer value
About Fynn (AI Credit Coach) Fynn is Kikoff's AI credit coach, and the intelligence layer across ... Partner effectively with product, data science, and operations to deliver customer value
Senior Software Engineer - Partnerships
San Francisco, CA · On-site
$144K - $190K/yr
Senior Software Engineer - Partnerships At Kikoff, we've redefined how people build financial ... customers' operations, working on complex integrations, multi-tenant systems, and high-impact ...
Senior Software Engineer - Partnerships
San Francisco, CA · On-site
$144K - $190K/yr
Senior Software Engineer - Partnerships At Kikoff, we've redefined how people build financial ... customers' operations, working on complex integrations, multi-tenant systems, and high-impact ...
At Kikoff, our Enterprise Data Scientists sit at the intersection of data, strategy, and ... Partner closely with Business Development, Product, and Operations to align on goals, define ...
At Kikoff, our Enterprise Data Scientists sit at the intersection of data, strategy, and ... Partner closely with Business Development, Product, and Operations to align on goals, define ...
Yes, you can build an exciting business AND have real-life real-customer impact. Overview We are ... operational maturity Base Range $182,000-$230,000 USD Equal Employment Opportunity Statement Kikoff ...
Yes, you can build an exciting business AND have real-life real-customer impact. Overview We are ... operational maturity Base Range $182,000-$230,000 USD Equal Employment Opportunity Statement Kikoff ...
Senior Product Manager
San Francisco, CA · On-site
$149K - $196K/yr
... operations, leadership and whoever else you need to get it done. You won't stop until the data ... customer impact. Medical, dental, and vision coverage - Kikoff covers the full cost of health ...
Senior Product Manager
San Francisco, CA · On-site
$149K - $196K/yr
... operations, leadership and whoever else you need to get it done. You won't stop until the data ... customer impact. Medical, dental, and vision coverage - Kikoff covers the full cost of health ...
Senior Platform Engineer
San Francisco, CA · On-site
$244K - $292K/yr
Kikoff: The Fintech Powering Financial Security at Scale Kikoff is a profitable, pre-IPO fintech ... Your customers are engineers; your metrics are their velocity and our security posture. In This ...
Senior Platform Engineer
San Francisco, CA · On-site
$244K - $292K/yr
Kikoff: The Fintech Powering Financial Security at Scale Kikoff is a profitable, pre-IPO fintech ... Your customers are engineers; your metrics are their velocity and our security posture. In This ...
This is a senior leadership role responsible for ensuring that Kikoff's products, practices, and customer-facing operations meet all applicable federal and state consumer financial laws and ...
This is a senior leadership role responsible for ensuring that Kikoff's products, practices, and customer-facing operations meet all applicable federal and state consumer financial laws and ...
... customer value • Operational Excellence: Take ownership of the reliability and performance of the systems you build Company : Kikoff provides credit building services through secured cards and rent ...
... customer value • Operational Excellence: Take ownership of the reliability and performance of the systems you build Company : Kikoff provides credit building services through secured cards and rent ...
Kikoff Jobs Information

Job description
Kikoff is a profitable, pre-IPO fintech company on a mission to empower everyone to achieve financial security. With record revenue growth in 2025 and a unicorn valuation, we've built a suite of products that help millions of people build credit, access liquidity, and save money.
We're scaling fast. Join us if you want to build something meaningful and help millions of people move forward financially.
Why Kikoff:
This is a consumer fintech startup, and you will be working with serial entrepreneurs who have built strong consumer brands and innovative products. We value extreme ownership, clear communication, a strong sense of craftsmanship, and the desire to create lasting work and work relationships. Yes, you can build an exciting business AND have real-life real-customer impact.
The Role
Kikoff is seeking a Head of Consumer Compliance to lead and own our consumer protection compliance program. This is a senior leadership role responsible for ensuring that Kikoff's products, practices, and customer-facing operations meet all applicable federal and state consumer financial laws and regulations. A key component of this role is owning the day-to-day compliance relationship with our bank partners, serving as the primary liaison for compliance-related matters, program reviews, and examinations.
The ideal candidate is a seasoned compliance professional with deep consumer finance expertise, strong regulatory instincts, and the ability to operate effectively across product, legal, operations, and banking partner teams. You'll be expected to work across products including lines of credit, deposit products, and more.
What You'll Do
- Own and continuously enhance Kikoff's consumer compliance management system (CMS), including policies, procedures, monitoring, testing, and training.
- Serve as the primary compliance point of contact for Kikoff's bank partners, managing ongoing compliance reporting, program reviews, audit requests, and escalations.
- Ensure compliance with federal consumer financial laws including TILA, ECOA, FCRA, EFTA, UDAP/UDAAP, SCRA, MLA, and applicable state EWA and consumer protection statutes.
- Partner closely with product and engineering teams to review new products, features, and marketing materials for consumer compliance risk prior to launch.
- Lead and manage the complaints management program, ensuring timely resolution, root cause analysis, and escalation of trends to senior leadership and bank partners.
- Oversee consumer-facing disclosures, terms of service, and adverse action notices to ensure accuracy and regulatory compliance.
- Design and execute the compliance monitoring and testing program, identifying gaps and working cross-functionally to remediate issues.
- Prepare and present compliance program updates, risk assessments, and key metrics to senior leadership, the board, and bank partners.
- Manage and respond to regulatory inquiries, examinations, and audits from bank partners, the CFPB, and state regulators.
- Build and develop a team of consumer compliance professionals, setting clear expectations and fostering a culture of accountability and continuous improvement.
- Monitor regulatory developments - particularly from the CFPB, state regulators, and the courts - and proactively translate them into actionable guidance for the business.
- 8+ years of consumer compliance experience in financial services, with at least 3 years in a leadership role at a bank, FinTech, or financial services company.
- Experience at a technology-driven company in high-growth mode.
- Deep knowledge of federal consumer financial laws and regulations, including TILA, ECOA, FCRA, EFTA, UDAP/UDAAP, and applicable state consumer protection laws.
- Proven experience managing bank partner compliance relationships, including audit responses, program reviews, and ongoing reporting obligations.
- Strong understanding of CMS frameworks and best practices, including risk assessment, monitoring, testing, and training.
- Experience working within or alongside bank partnership (BaaS) models and a clear understanding of shared compliance responsibilities between FinTechs and their sponsor banks.
- Track record of partnering effectively with product and engineering teams to embed compliance requirements early in the development process.
- Experience managing regulatory examinations and responding to inquiries from the CFPB, state regulators, or bank oversight teams.
- Excellent written and verbal communication skills, with the ability to distill complex regulatory requirements into clear guidance for non-compliance audiences.
- CRCM or equivalent certification strongly preferred.
- Genuine commitment to Kikoff's mission of expanding financial access and opportunity for underserved consumers.
Nice to Have
- Experience at a financial regulator.
- Experience with consumer lending, credit building, earned wage access, or prepaid product compliance.
- Experience at a public company.
- Familiarity with AI-driven decisioning models and the associated fair lending and UDAAP considerations.
- Prior experience supporting state licensing, money transmission compliance, or multi-state regulatory frameworks.
Location: San Francisco, CA (Hybrid 3 Days in Office)
Base Range
$182,000-$280,000 USD
Equal Employment Opportunity Statement
Kikoff Inc. is an equal opportunity employer. We are committed to complying with all federal, state, and local laws providing equal employment opportunities and considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Please reference the following for more information.
About Kikoff
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
San Francisco, CA, US
Year founded
2019