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60 Plantemoran Customer Operations Associate Jobs Hiring Near You

Customer Operations Associate Outset invented a better way to do research: AI-powered user interviews. Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative ...

Customer Operations Associate/Manager About Us At AirPay, we are on a mission to improve the consumer experience for dental patients. We are growing rapidly, partnering with top dental provider ...

About the Role As a Customer Operations Associate/Manager, you will become an expert in and drive roll-outs for payer data enhancements that deepen the breadth coverage information available in ...

Customer Operations Associate

Toronto, ON ยท Remote

CA$55K - CA$65K/yr

Customer Operations Associates sit within the Customer Success department and are the operations and analytics powerhouse that ensures our partners are getting the most out of our product. You'll ...

Customer Operations Associate I

Chicago, IL ยท On-site

$60K - $65K/yr

Customer Operations Associate I Loop is industrializing services through AI, starting with one of the world's most complex industries: the global supply chain. We're an AI-native company built to ...

What you'll do as an Operations Associate * Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish. * Keep our ...

As a Customer Operations Associate, you'll work closely with our Customer Success Managers and broader GTM and engineering teams to ensure our customers succeed in their research. You'll become our ...

Customer Operations Associate

Winnipeg, MB ยท On-site

CA$28 - CA$38/hr

What you will do The Customer Operations Associate, under direct supervision, tracks and provides support for the HVAC installation contract business. Activelyparticipatesin accounts receivable ...

As a Customer Operations Associate, you'll work closely with our Customer Success Managers and broader GTM and engineering teams to ensure our customers succeed in their research. You'll become our ...

As a Customer Operations Associate, you'll work closely with our Customer Success Managers and broader GTM and engineering teams to ensure our customers succeed in their research. You'll become our ...

Customer Operations Associate I

Chicago, IL ยท On-site

$60K - $65K/yr

About the Role As a Customer Operations Associate I, you will be responsible for managing the end to end operational process for our customers. The Customer Operations Associate is directly ...

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Customer Operations Associate

Outset

Remote

Other

Re-posted 17 days ago


Job description

Customer Operations Associate

Outset invented a better way to do research: AI-powered user interviews.

Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale.

The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity.

Outset is backed by top Silicon Valley investors and raised a $30M Series B in December 2025โ€”less than six months after our Series Aโ€”led by Radical Ventures with participation from M12 (Microsoft's venture arm), 8VC, Y Combinator, and Adverb Ventures.

The raise follows a breakout year, with our business growing 8x as enterprise customers across industries adopt our category, AIโ€‘moderated research, as the new standard for understanding people.

We're a tight-knit team serving some of the world's largest enterprises

As a Customer Operations Associate, you'll work closely with our Customer Success Managers and broader GTM and engineering teams to ensure our customers succeed in their research. You'll become our customers' go-to partner, helping them navigate the platform, manage research logistics, and unlock the full value of our tools. This is a high-impact role with tons of room for ownership, learning, and growth.

Qualifications
  • Support customer research success by reviewing study content, assisting with participant recruitment, and providing hands-on research support

  • Act as a trusted product advisor, responding to questions, troubleshooting issues, and helping customers make the most of our platform

  • Collaborate with external partners (e.g., vendors assisting with study participant recruitment) to ensure smooth research execution

  • Contribute to product knowledge by building and maintaining help center content and improving internal documentation

  • Advocate for our users and inform our product roadmap by sharing customer insights and feedback with the Outset team

  • Develop process and systems to optimize our internal workflows, including incorporation of automation and AI

Qualifications
  • Experience in consulting, market research, research operations (including expert networks/ participant recruitment), social science research, or adjacent fields

  • 1-2+ years of experience successfully managing customer relationships (e.g., consulting, market research, project management, account management, etc.)

  • Excellent communication skills, with experience adapting communication to relevant audiences

  • A proactive, problem-solving mindset and a passion for helping customers succeed - when you see a problem that needs to be solved, you take ownership

  • Experience developing strong product expertise and/or technical expertise

  • Strong organizational skills and experience managing multiple priorities or workstreams in parallel

Benefits
  • Daily collaboration with founders, shaping the core product vision.

  • Exposure to and collaboration with design and research leaders at top global brands.

  • Competitive cash and equity compensation. Actual compensation packages are based on various factors unique to each candidate, including skill set, depth of experience, and certifications.

Outset is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, free from discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected class.