Kikoff
Kikoff

54 Kikoff Customer Operations Associate Jobs Hiring Near You

Yes, you can build an exciting business AND have real-life real-customer impact. Kikoff ... Product Operations : Learn how to build and scale critical operational processes. Work closely with ...

CX Strategy Associate

San Francisco, CA ยท On-site

$110K - $145K/yr

Kikoff: The Fintech Powering Financial Security at Scale Kikoff is a profitable, pre-IPO fintech ... Partner with Customer Operations, Product, and Data teams to implement solutions * Own initiatives ...

KikOff Inc. has the below job openings in San Francisco, CA. 1) Software Engineer $160k/yr. 2) Sr. ... Associate Mgr $125k/yr. 5) Member of Technical Staff -Data $270k/yr. 6) Product Operations ...

Data Scientist Operations

San Francisco, CA ยท On-site

$160K - $260K/yr

About the Role As a Operations Data Scientist at Kikoff, you work closely with cross functional teams including Customer Operations, Product Operations, Product, Engineering, and Data Engineering to ...

Kikoff: The Fintech Powering Financial Security at Scale Kikoff is a profitable, pre-IPO fintech ... Yes, you can build an exciting business AND have real-life real-customer impact. This Role: We are ...

About the Role As a Operations Data Scientist at Kikoff, you work closely with cross functional teams including Customer Operations, Product Operations, Product, Engineering, and Data Engineering to ...

Our core product, the Kikoff Credit Account, has helped over 1 million customers build better ... This role sits at the intersection of creative leadership, operational excellence, and business ...

Director of Tax & Treasury

San Francisco, CA ยท On-site

$255K - $270K/yr

... customer impact. About the Role Kikoff's Director of Tax & Treasury is a newly created role that ... operations, monitoring day cash flows between our customers, partners and banks, and also ...

Enterprise Data Scientist

San Francisco, CA ยท On-site

$160K - $260K/yr

Yes, you can build an exciting business AND have real-life real-customer impact. At Kikoff, our ... Partner closely with Business Development, Product, and Operations to align on goals, define ...

CX Strategy Manager

San Francisco, CA ยท On-site

$175K - $200K/yr

... how customers interact with Kikoff-and how efficiently we support them. This role directly ... Hire, manage, and develop CX Strategy Associates * Partner x-functionally to improve efficiency and ...

Yes, you can build an exciting business AND have real-life real-customer impact. About The Role As ... operational forecasts * Own the selection and development of Kikoff's planning systems and ...

This is a senior leadership role responsible for ensuring that Kikoff's products, practices, and customer-facing operations meet all applicable federal and state consumer financial laws and ...

As a member of the Biz Ops team, you will drive top priority initiatives for Kikoff and our ... Is customer- and market-centric. You actively seek to understand user behavior, industry dynamics ...

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Infographic showing various Customer Operations Associate job openings at Kikoff in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 87% Physical, and 13% Remote job distribution.
Licensing and Legal Operations Associate

Licensing and Legal Operations Associate

Kikoff

San Francisco, CA โ€ข On-site

Full-time

Posted 9 days ago


Job description

Kikoff: The Fintech Powering Financial Security at Scale
Kikoff is a profitable, pre-IPO fintech company on a mission to empower everyone to achieve financial security. With record revenue growth in 2025 and a unicorn valuation, we've built a suite of products that help millions of people build credit, access liquidity, and save money.
We're scaling fast. Join us if you want to build something meaningful and help millions of people move forward financially.
Why Kikoff:
This is a consumer fintech startup, and you will be working with serial entrepreneurs who have built strong consumer brands and innovative products. We value extreme ownership, clear communication, a strong sense of craftsmanship, and the desire to create lasting work and work relationships. Yes, you can build an exciting business AND have real-life real-customer impact.
The Role
Kikoff is seeking a State Licensing and Legal Ops Associate to own our state licensing portfolio and support legal operations across the business. This is a hands-on role at the intersection of regulatory compliance and commercial operations. The right candidate brings direct experience managing multi-state licensing activity, strong organizational instincts, and the ability to support contract lifecycle management across a growing set of bank, technology, and vendor partnerships.
You will work closely with legal, compliance, finance, and the business line team to keep Kikoff properly licensed, well-documented, and operationally tight across regulatory and contractual obligations - and will take the lead in deploying state-of-the-art AI tools to ensure the legal and compliance teams are efficient and effective.
What You'll Do
State Licensing
  • Own and manage Kikoff's state licensing portfolio, including all active licenses, pending applications, and renewal calendars across money transmission, consumer lending, and related license types.
  • Prepare, submit, and track license applications and renewals through NMLS and directly with state regulators, ensuring timely and accurate filings.
  • Respond to regulator requests and information requests related to licensing matters.
  • Maintain current and accurate license records, surety bonds, registered agent information, and statutory documents across all jurisdictions.
  • Monitor state-level legislative and regulatory changes that affect Kikoff's licensing obligations, and proactively flag material developments to legal and compliance leadership.
  • Coordinate with finance and legal on financial statement submissions and other license maintenance requirements.
  • Support expansion into new states by conducting licensing requirement analyses and building out filing timelines for new product launches or program changes.

Legal and Contract Operations
  • Manage the contract lifecycle across Kikoff's bank partnerships, commercial agreements, vendor contracts, and third-party service agreements, including intake, routing, execution, and storage.
  • Maintain and continuously improve the contract management system and related business processes to ensure all agreements are accurately tracked, version-controlled, and accessible.
  • Use AI tools to track key contract dates, renewal windows, notice periods, and material obligations, and surface upcoming deadlines to relevant stakeholders.
  • Coordinate with internal teams on contract redlines, signature workflows, and execution logistics using standard e-signature tooling.
  • Support due diligence and contracting processes for new partnership opportunities, including organizing document requests and managing data rooms.
  • Assist legal in drafting and reviewing routine contract amendments, NDAs, and ancillary agreements under attorney supervision.
  • Build and maintain internal reports and dashboards on licensing status, contract coverage, and pending legal ops items to provide leadership visibility.
  • Take the lead in using Claude and other AI tools in innovative ways to improve the functioning of the legal and compliance teams.
What We're Looking For
  • 3-5 years of experience in state licensing, legal operations, or regulatory compliance within financial services, FinTech, or a related industry.
  • Hands-on NMLS experience, including direct responsibility for license applications, renewals, amendments, and MU filings.
  • Familiarity with consumer lending, money transmission, or similar state-level licensing regimes across multiple jurisdictions.
  • Experience supporting or owning a contract management function, including working with CLM tools or maintaining organized contract repositories.
  • Strong project management skills with the ability to manage multiple workstreams, competing deadlines, and cross-functional stakeholders simultaneously.
  • High attention to detail and comfort working in a document-intensive environment with significant regulatory and legal consequences.
  • Excellent written and verbal communication skills, including the ability to interface directly with state regulators and internal business partners.
  • Comfortable operating independently in a fast-paced environment with a bias toward getting things done.
  • Experience with AI tools.
  • Active California Notary Public commission, or ability and willingness to obtain certification upon hire.

Nice to Have
  • Prior experience at a FinTech operating under a bank partnership or BaaS model.
  • Exposure to state examinations or regulatory inquiries related to licensing or lending.
  • Experience with CLM platforms such as Evisort, Ironclad, Juro, or similar.
  • Experience with productivity tools such as Jira and Monday.com.
  • Paralegal certification or equivalent legal operations background.
  • Working knowledge of federal consumer lending regulations (TILA, ECOA, FCRA) and their intersection with state licensing.

Base Range
$107,000-$130,000 USD
Equal Employment Opportunity Statement
Kikoff Inc. is an equal opportunity employer. We are committed to complying with all federal, state, and local laws providing equal employment opportunities and considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Please reference the following for more information.