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JPMorgan Chase & Co
JPMorgan Chase & Co

116 Jpmorgan Chase Support Associate Jobs Hiring Near You

JP Morgan Chase

Control Manager, Associate

Columbus, OH · On-site

Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT ...

JPMorgan Chase & Co

Infrastructure Engineer III

Columbus, OH · On-site

$101K - $132K/yr

Drives the daily activities supporting the standard capacity process applications * Partners with ... JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans Our ...

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JPMorgan Chase & Co Jobs Information

Do workers at JPMorgan Chase & Co. get paid breaks?

Sometimes. Only some people get paid breaks.
35% of people say they don’t get paid breaks.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and August 2026.

Does JPMorgan Chase & Co. pay people when they’re sick?

Yes. Most people get paid when they’re sick.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 121 people who took the Breakroom Quiz between August 2025 and August 2026.

At JPMorgan Chase & Co., are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
36% of people say they have to use vacation days when they’re out sick.
Based on data from 115 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from JPMorgan Chase & Co. affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 103 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at JPMorgan Chase & Co.?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 124 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 26% of people with changing schedules find out their shifts one week or less ahead of time.
  • 21% of people with changing schedules find out their shifts two weeks ahead of time.
  • 21% of people with changing schedules find out their shifts three weeks ahead of time.
  • 31% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 122 people who took the Breakroom Quiz between January 2025 and January 2026.

Do workers at JPMorgan Chase & Co. worry about hours?

Most people don’t worry about getting enough hours.
86% of people report they don’t worry about getting enough hours.
Based on data from 83 people who took the Breakroom Quiz between June 2025 and June 2026.

Do JPMorgan Chase & Co. workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
53% report that they don’t have enough control over which shifts they work.
Based on data from 66 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it for JPMorgan Chase & Co. workers to change shifts?

Some people find it hard to change shifts.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 115 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to get time off at JPMorgan Chase & Co.?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 107 people who took the Breakroom Quiz between August 2025 and August 2026.

Do JPMorgan Chase & Co. managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 82 people who took the Breakroom Quiz between June 2025 and June 2026.

Do jobs at JPMorgan Chase & Co. spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 79 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to take sick days at JPMorgan Chase & Co.?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 118 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a JPMorgan Chase & Co. job good for students?

Most students say this is a good place to work if you’re studying.
85% of students report this is a good place to work if you’re studying.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and May 2026.

Is working at JPMorgan Chase & Co. good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
68% of people who care for a child or other relative report this is a good place to work.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at JPMorgan Chase & Co. feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 112 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at JPMorgan Chase & Co. get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 108 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at JPMorgan Chase & Co.?

Most people feel stressed here.
76% of people say they often feel stressed at work.
Based on data from 112 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at JPMorgan Chase & Co. enjoy their jobs?

Most people enjoy their job.
68% of people report they enjoy their job.
Based on data from 102 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at JPMorgan Chase & Co. recommend working with their team?

Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 124 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at JPMorgan Chase & Co.?

Some people didn’t get enough training when they started.
34% of people report they didn’t get enough training when they started working here.
Based on data from 122 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at JPMorgan Chase & Co.?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 113 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think JPMorgan Chase & Co.’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 109 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how JPMorgan Chase & Co. is doing?

Most people feel well informed about how the company is doing.
82% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 110 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Support Associate jobs?

What are the most popular jobs at Jpmorgan Chase?

What are the most popular categories at Jpmorgan Chase?

Infographic showing various Support Associate job openings at Jpmorgan Chase in the United States as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Card Fraud Strategy - Senior Associate

JPMorgan Chase & Co.

Columbus, OH • On-site

Full-time

Medical, Retirement

Re-posted 7 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 497 frontline employees who took The Breakroom Quiz

71st of 172 rated banks

Job description


Bring your expertise to JPMorganChase. As a part of Fraud Strategy, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Fraud Strategy is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As an Associate within the Fraud Strategy Team, you will be responsible for designing and validating fraud strategies, capabilities, and processes including working with Product, Technology and Operations. Your role will require a deep understanding of the business, data analysis to understand root causes, and the use of analytics to design and implement solutions. You will play a pivotal role in promoting end-to-end solutions that mitigate risk while balancing the minimization of revenue loss, operating costs, and customer impacts.
Job responsibilities
  • Manage and enhance Fraud strategy to drive the intended tradeoff between fraud mitigation, financial performance, customer experience, and operational efficiency
  • Regularly monitor fraud trends and customer frictions to identify opportunities to improve fraud strategy performance
  • Leverage internal and external data sources and advanced analytic tools to drive accurate fraud detection
  • Partner with product, technology, and operations to develop new capabilities for better detection and treatment by helping design solutions, develop requirements and test before and after implementations
  • Collaborate closely with broader fraud strategy team and other cross functional teams to leverage best practice and ensure control and compliance
  • Stay on top of the industry trends and adopt industry best practices
  • Drive concise and effective oral and written communications with internal and external partners at different levels

Required qualifications, capabilities, and skills
  • MS degree and 2+ years (or BS degree and 4+ years) of experience in risk management/data analytics.
  • Excellent collaboration and partnership skills with proven track record in working well with internal teams and external partners
  • Ability to think strategically to come up with a vison for areas of responsibility, develop roadmaps and drive execution to balance short-term vs long-term solutions
  • Strong knowledge of SAS, SQL, Python and MS Office required
  • Strong analytical thought leadership with the ability to leverage AI and machine learning to drive effective and innovative solutions
  • Strong process management and project management skills with the ability to drive capability development.
  • Strong communication skills with the ability to communicate effectively and strategically to senior leaders and key stakeholders
  • Demonstrated strong curiosity to learn and attention to details to drive analytical and execution quality

Preferred qualifications, capabilities, and skills
  • Relevant fraud experience preferred
  • Product management experience is a plus

To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

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