Intellectt
Intellectt

60 Intellectt Customer Service Jobs Hiring Near You

Customer Contract Admin

Durham, NC · On-site

$17.25 - $23/hr

Analyst 1 - Customer Contract Admin Location: 106 Roche Drive, Durham, NC 27703 . Duration: 9 Months Schedule: 8:00 AM-5:00 PM or 8:30 AM-5:30 PM (Hybrid, 2-3 days onsite) Must Haves: • Ability to ...

Call center/Customer support

Livermore, CA · On-site

$18.25 - $23.50/hr

Customer Service Specialist Location: Livermore, CA (Onsite) Duration: 6 Months Shift: 8:30 AM - 5:00 PM (Flexible for training/coverage) Job Summary: Seeking a Customer Service Specialist with 2+ ...

BD, a global medical technology company, is looking for a Field Service Engineer to support customers in Northern Virginia, Maryland, and DC--especially Quest Diagnostics in Chantilly, VA. You'll ...

Field Service Technician I - Jackson, MS Shift: 6:00 AM - 4:30 PM (4x10 hrs, Mon-Thu or Tue-Fri ... This is a customer-facing role involving field support across multiple locations, ensuring ...

The job requires traveling to customer sites to install, test, troubleshoot, and maintain ... service reports after each job, complete test sheets, and keep track of tools and spare parts. 3. ...

The job requires traveling to customer sites to install, test, troubleshoot, and maintain ... service reports after each job, complete test sheets, and keep track of tools and spare parts. 3. ...

Providing a high level of customer satisfaction and extremely strong communicator in both verbal ... Customer ticketing is worked upon to ensure the timely delivery of service, along with regular ...

Desktop Support Analyst III

New York, NY · On-site

$25.50 - $34.25/hr

Key Duties & Responsibilities Customer & Service Delivery * Provide exceptional customer service in all interactions. * Manage and resolve day-to-day helpdesk issues. * Escalate critical issues ...

Showing results 21-40

Technical Customer Service Representative I

Technical Customer Service Representative I

Intellectt INC

Morton Grove, IL • On-site

$22/hr

Contractor

Posted 3 days ago


Job description

Position: Technical Customer service representative
Location: Morton Grove, IL
 
Description:
 

Job Summary:
It is standard 8a-5p or 7a-4p.
Join Xylem's America's Commercial Team in Morton Grove, IL, as a Technical Customer Service Representative! This role is central to ensuring smooth customer interactions, managing orders, and coordinating with internal departments. Ideal candidates will bring exceptional customer service experience, excellent communication skills, and proficiency in CRM systems.
Core Responsibilities:
Receive and accurately process customer orders.
Verify and edit customer orders for completeness.
Enter orders in LN, eLogia, and ESP-REP systems.
Address customer inquiries and resolve issues related to delivery, complaints, and product availability.
Maintain an accurate customer order database.
Generate inter-departmental inquiries for product availability and expedite requests.
Evaluate stock availability against shipping schedules.
Perform other duties as assigned by the Customer Service Supervisor or Manager.
Qualifications & Skills:
3+ years of customer service experience in a technical product line (B2B preferred).
Two years of college or technical schooling, or five years in a technical position.
Proficiency in Microsoft Office
Experience in an ERP or CRM system, SAP or salesforce preferred
Strong customer advocacy skills.
Technical aptitude and solid math skills.
Ability to work independently and self-motivate.
Adaptability to a fast-paced environment.
Proficiency in a second language is a plus.
Commitment to teamwork, professionalism, and excellent customer service.
Ability to manage multiple tasks and prioritize effectively.
Strong business acumen, organizational skills, time management, and attention to detail.