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60 Intellectt Customer Service Jobs Hiring Near You

Intellectt INC

Customer Service

Livermore, CA · On-site

$18.75 - $25.50/hr

Role: Customer Service I Location: Livermore, CA 94550 Duration: 12 Months Shift Timings: 5:30 AM ... Dheeraj Singhal | Talent Acquisition Specialist Intellectt INC +1 (732) 719 3717 Ext:362 dheeraj ...

Intellectt INC

Kubernetes Engineer

Irvine, CA · On-site

$61.25 - $81.25/hr

This is Gangadhar from Intellectt INC ; we have an immediate opportunity with one of our clients ... Strong communication skills, high energy, take ownership and not afraid to engage with customers.

Intellectt INC

customer service representative

Princeton, NJ · On-site

$16.75 - $22.75/hr

Role : Customer Service Representative (CSR) Location: Hybrid (Princeton, NJ) Shift: Mon/Fri WFH, Tue-Thurs onsite Duration: 12-month contract Experience: 2-3+ years in customer service, order ...

Intellectt INC

SOA Developer

East Los Angeles, CA · On-site

This is Gangadhar from Intellectt INC ; we have an immediate opportunity with one of our clients ... customers, and their teams to ensure that the services provided are of exceptional quality.

Intellectt INC

Customer Service / Sales Support

Malvern, PA · On-site

$15.75 - $21.25/hr

Customer Service Representative III Location: Malvern, PA - 19355 The Customer Service Representative will be responsible for general customer service support primarily focused on providing part and ...

Intellectt INC

Customer Service Representative II

Princeton, NJ · On-site

$16.75 - $22.75/hr

Customer Service Representative I Location: Princeton, NJ - 8540 Duration: 12 Months Time of arrival: (training starts from 8:30am - 5:00pm) (reg hours after training is 10:00am - 6:30pm) Monday and ...

Intellectt INC

Sr Customer Service Rep

Irvine, CA · On-site

$20.75 - $28.50/hr

Role: Sr Rep, Customer Service Location: Irvine, CA - 92606 Duration: 09 Months Description: About you...You are driven to make a difference! We are looking for initiative-taking, purpose driven ...

Intellectt INC

Sr Rep, Customer Service

Irvine, CA · On-site

$20.75 - $28.50/hr

Role: Sr Rep, Customer Service Location: Irvine, CA - 92606 Duration: 09 Months About you...You are driven to make a difference! We are looking for initiative-taking, purpose driven, creative problem ...

Intellectt INC

Sr Rep, Customer Service

Irvine, CA · On-site

$20.75 - $28.50/hr

Role: Sr Rep, Customer Service Location: Irvine, CA - 92606 Duration: 09 Months About you...You are driven to make a difference! We are looking for initiative-taking, purpose driven, creative problem ...

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Infographic showing various Customer Service job openings at Intellectt in the United States as of June 2026, with employment types broken down into 17% Full Time, and 83% Contract. Highlights an 100% Physical job distribution.
Customer Service

Customer Service

Intellectt INC

Livermore, CA • On-site

$18.75 - $25.50/hr

Other

Posted 2 days ago

Job description

Role: Customer Service I

Location: Livermore, CA 94550

Duration: 12 Months

Shift Timings: 5:30 AM to 2 PM

The Opportunity

As the Customer Service Specialist, you will handle inbound and outbound calls in a fast paced, high volume call center. You will interact with customers to assist with demographic, member plan and physician changes, as well as collecting results and creating supply orders. You will provide customer service by answering customer concerns, explaining business policies and policy controls, as well as assisting in customer escalations and complaints. The role includes providing testing support, product overview and basic technology instructions. Customer Service Specialists provide general assistance, as needed, to achieve and maintain patient success and satisfaction with remote monitoring.

Principle Responsibilities

  • The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
  • Handling of Inbound and Outbound customer calls.
  • Collects, receives, and records INR results.
  • Utilizes call scripting provided when conducting patient phone calls.
  • Contacts physician for INR results based on clinic's reporting preferences and as outlined by client policies and procedures.
  • Monitors and assists customers with adherence to prescribed test frequency.
  • Promotes use of digital platforms
  • Provides assistance in the use of digital platforms.
  • Demonstrates knowledge of products used to obtain INR results and provides assistance to customers, as applicable.
  • Responsible for time management, adherence to schedule and attendance.
  • Follows all regulatory policies, procedures, privacy, and security standards in accordance with government agencies including all HIPAA requirements.

Required Qualifications

  • High School diploma or equivalent
  • 1-2 years of high call volume call center experience
  • Candidate MUST be Bilingual (English/Spanish) for this role.
  • Communicate clearly and concisely, both in writing and verbally with others in a professional manner.
  • Strong computer skills, proficiency navigating multiple websites and platforms.
  • Proficient with Microsoft office programs and smart devices.
  • Versatility, flexibility, and willingness to work within constantly changing priorities.

Preferred Qualifications

  • 2+ Experience in high call volume call center
  • 2+ Experience in a clinical environment
  • Associate's degree

Physical Requirements

  • Must be able to work sitting down for extended periods of time.
  • Must be able to work with computers and multiple computer screens for extended periods of time.
  • No lifting over 10 pounds required without assistance.

Dheeraj Singhal | Talent Acquisition Specialist

Intellectt INC
+1 (732) 719 3717 Ext:362
dheeraj@intellectt.com intellectt.com/
517 Route 1 South, Suite 2103 Iselin, NJ 08830.
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