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Overview

Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry – 97% – ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!

Check out our company page: https://www.imagefirst.com/company/

Responsibilities

Are you a military veteran preparing to transition into the civilian workforce? ImageFIRST invites you to join our Operational Fellowship Program—an 11-week, hands-on leadership development experience designed to translate your military leadership into operational excellence in the private sector.
This fellowship is participating in the DoD SkillBridge program or Hiring Our Heroes Corporate Fellowship Program, offering a direct pathway into full-time leadership roles within ImageFIRST’s rapidly growing healthcare laundry services organization.

Duration: 12 weeks (full-time)
Eligibility: Active-duty military personnel within 180 days of separation or recently transitioned veterans
Location: Various ImageFIRST locations nationwide

The ImageFIRST Operational Fellowship is a highly immersive, hands-on experience that places you at the heart of our operations. From day one, you’ll be entrusted with meaningful responsibilities and empowered to lead.
During your fellowship, you will:

• Lead Daily Operations: Take an active role in managing plant floor activities, route logistics, and service delivery within a fast-paced, customer-focused environment.
• Drive Process Improvements: Identify operational challenges, develop solutions, and implement changes that enhance safety, quality, and efficiency.
• Engage with Customers: Participate in customer visits and service reviews to understand the impact of operational excellence and build client relationship skills.
• Manage Teams: Apply your leadership skills by working directly with production associates, drivers, and supervisors to meet daily goals and foster a culture of accountability.
• Analyze and Act: Use performance data and KPIs to inform decisions, track progress, and contribute to strategic initiatives.
• Collaborate with Executives: Work alongside General Managers, Regional Vice Presidents, and other senior leaders who are committed to your development and success.

This is a real-world leadership experience where your military background is not only respected — it’s essential to driving results and making a difference.

• Strong alignment with military leadership principles
• Immediate exposure to operational leadership
• Clear advancement paths to leadership levels roles in Operations, such as Assistant General Manager, Plant Manager, or Branch Manager
• Mentorship from veteran leaders and senior executives
• Purpose-driven work supporting healthcare providers
• A culture rooted in integrity, accountability, and continuous improvement

Interested candidates should submit a resume and brief statement of interest to MLittlewood@imagefirst.com

Please indicate your eligibility for SkillBridge or Hiring Our Heroes.

Qualifications

Required Competencies:

• Be Respectful: Value all we come in contact with
• Be Remarkable: Create a positive moment with every interaction
• Be Safe: Keep ourselves and those around us safe
• Be Honest: Be guided by truthfulness in all we do

Benefits:

• Weekly pay
• Medical, Dental, Vision
• Pet, Legal, and Hospital Indemnity Insurance
• 401k (match)
• Paid Time Off Package
• Paid Parental Leave
• Tuition Reimbursement
• Referral Program
• Great company culture
• Collaborative team environment

EOE / Drug-Free Workplace

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.