Our Client, an IT Services and Consulting company, is looking for a Team Lead - Complaints ... Excellent growth and advancement opportunities ICONMA is an Equal Opportunity Employer. All ...
62 Iconma Information Technology Jobs Hiring Near You
Our Client, an IT Services and Consulting company, is looking for a Team Lead - Complaints ... Excellent growth and advancement opportunities ICONMA is an Equal Opportunity Employer. All ...
IT Auditor
Detroit, MI · Hybrid
Our client, a Health Insurance company, is looking for a IT Security Specialist I for their Detroit, MI/Hybrid location. Responsibilities: * The EIS Compliance/Governance Analyst will be responsible ...
IT Auditor
Detroit, MI · Hybrid
Our client, a Health Insurance company, is looking for a IT Security Specialist I for their Detroit, MI/Hybrid location. Responsibilities: * The EIS Compliance/Governance Analyst will be responsible ...
Our Client, an IT Services and Consulting company, is looking for an AI Engineer for their Remote ... Excellent growth and advancement opportunities ICONMA is an Equal Opportunity Employer. All ...
Our Client, an IT Services and Consulting company, is looking for an AI Engineer for their Remote ... Excellent growth and advancement opportunities ICONMA is an Equal Opportunity Employer. All ...
Our Client, an IT Services and Consulting company, is looking for a Facets Performance Test ... Excellent growth and advancement opportunities ICONMA is an Equal Opportunity Employer. All ...
Our Client, an IT Services and Consulting company, is looking for a Facets Performance Test ... Excellent growth and advancement opportunities ICONMA is an Equal Opportunity Employer. All ...
Senior Full Stack Java Engineer (AWS & Angular)
Mclean, VA · On-site
$53.25 - $68.75/hr
ICONMA is an IT Services and Consultant company seeking a Senior Full Stack Java Engineer (AWS & Angular) for their McLean, VA location. The role involves designing and developing enterprise Java ...
Senior Full Stack Java Engineer (AWS & Angular)
Mclean, VA · On-site
$53.25 - $68.75/hr
ICONMA is an IT Services and Consultant company seeking a Senior Full Stack Java Engineer (AWS & Angular) for their McLean, VA location. The role involves designing and developing enterprise Java ...
Customer Support Representative II
Johnston, IA · On-site
$15 - $20.50/hr
... field, IT or a similar discipline Why Should You Apply? * Health Benefits * Referral Program * Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an ...
Customer Support Representative II
Johnston, IA · On-site
$15 - $20.50/hr
... field, IT or a similar discipline Why Should You Apply? * Health Benefits * Referral Program * Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an ...
... IT Professional (tech support) * 2+ years of experience using Google Suite Why Should You Apply? * Health Benefits * Referral Program * Excellent growth and advancement opportunities ICONMA is an ...
... IT Professional (tech support) * 2+ years of experience using Google Suite Why Should You Apply? * Health Benefits * Referral Program * Excellent growth and advancement opportunities ICONMA is an ...
ICONMA is an IT Services and Consultant company seeking a Desktop Support Engineer for their Atlanta, GA location. The role involves providing dedicated on-site desktop support for front-office users ...
ICONMA is an IT Services and Consultant company seeking a Desktop Support Engineer for their Atlanta, GA location. The role involves providing dedicated on-site desktop support for front-office users ...
Legal Compliance Professiona
New York, NY · On-site
Our Staff Members Our in-house team offers a broad range of Information Technology, Engineering ... Our Recruiting Management and staff members at ICONMA understand that our greatest assets are our ...
Legal Compliance Professiona
New York, NY · On-site
Our Staff Members Our in-house team offers a broad range of Information Technology, Engineering ... Our Recruiting Management and staff members at ICONMA understand that our greatest assets are our ...
End user support
Wichita, KS · On-site
Our Staff Members Our in-house team offers a broad range of Information Technology, Engineering ... Our Recruiting Management and staff members at ICONMA understand that our greatest assets are our ...
End user support
Wichita, KS · On-site
Our Staff Members Our in-house team offers a broad range of Information Technology, Engineering ... Our Recruiting Management and staff members at ICONMA understand that our greatest assets are our ...
Customer Support Representative II
$15 - $20.50/hr
... field, IT or a similar discipline Why Should You Apply? * Health Benefits * Referral Program * Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an ...
Customer Support Representative II
$15 - $20.50/hr
... field, IT or a similar discipline Why Should You Apply? * Health Benefits * Referral Program * Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an ...
Store Receptionist
Key West, FL · On-site
$15.50 - $20.50/hr
Our Staff Members Our in-house team offers a broad range of Information Technology, Engineering ... Our Recruiting Management and staff members at ICONMA understand that our greatest assets are our ...
Store Receptionist
Key West, FL · On-site
$15.50 - $20.50/hr
Our Staff Members Our in-house team offers a broad range of Information Technology, Engineering ... Our Recruiting Management and staff members at ICONMA understand that our greatest assets are our ...
Sales Support Representative
San Diego, CA · On-site
$20.25 - $27.50/hr
Our Staff Members Our in-house team offers a broad range of Information Technology, Engineering ... Our Recruiting Management and staff members at ICONMA understand that our greatest assets are our ...
Sales Support Representative
San Diego, CA · On-site
$20.25 - $27.50/hr
Our Staff Members Our in-house team offers a broad range of Information Technology, Engineering ... Our Recruiting Management and staff members at ICONMA understand that our greatest assets are our ...
Fleet Support Analyst
Atwater, CA · On-site
Job Summary : ICONMA is seeking a Fleet Support Analyst for their client, an AV Manufacturing ... Preferred : • Experience with electric vehicle technology • Experience with remotely supporting ...
Fleet Support Analyst
Atwater, CA · On-site
Job Summary : ICONMA is seeking a Fleet Support Analyst for their client, an AV Manufacturing ... Preferred : • Experience with electric vehicle technology • Experience with remotely supporting ...
Production Supervisor
Lordstown, OH · On-site
Our Staff Members Our in-house team offers a broad range of Information Technology, Engineering ... Our Recruiting Management and staff members at ICONMA understand that our greatest assets are our ...
Production Supervisor
Lordstown, OH · On-site
Our Staff Members Our in-house team offers a broad range of Information Technology, Engineering ... Our Recruiting Management and staff members at ICONMA understand that our greatest assets are our ...
The Field Service Technician - IT provides hands-on technical support for end users at the Tolleson, Arizona site. This role focuses on diagnosing, troubleshooting, and resolving hardware, software ...
The Field Service Technician - IT provides hands-on technical support for end users at the Tolleson, Arizona site. This role focuses on diagnosing, troubleshooting, and resolving hardware, software ...
IT Project Manager
Phoenix, AZ · On-site
$97K - $115K/yr
Our Client, a Government Relations Services company, is looking for an IT Project Manager for their Phoenix, AZ location. Responsibilities: * Planning & Initiation * Initiate or participate in ...
IT Project Manager
Phoenix, AZ · On-site
$97K - $115K/yr
Our Client, a Government Relations Services company, is looking for an IT Project Manager for their Phoenix, AZ location. Responsibilities: * Planning & Initiation * Initiate or participate in ...
Our Client, a Business Maunufacturing and Supply company, is looking for an IT Technician - Manufacturing Systems for their Newton, NC/Hybrid location. Responsibilities: * Interact with customer to ...
Our Client, a Business Maunufacturing and Supply company, is looking for an IT Technician - Manufacturing Systems for their Newton, NC/Hybrid location. Responsibilities: * Interact with customer to ...
IT Support Specialist
Palo Alto, CA · On-site
Our client, a Ev Manufacturing company, is looking for a IT Support Specialist for their Palo Alto, CA location. Responsibilities: * Provide end-user support for IT incidents and service requests ...
IT Support Specialist
Palo Alto, CA · On-site
Our client, a Ev Manufacturing company, is looking for a IT Support Specialist for their Palo Alto, CA location. Responsibilities: * Provide end-user support for IT incidents and service requests ...
Account Manager
Mountain View, CA · On-site
Our Staff Members Our in-house team offers a broad range of Information Technology, Engineering ... Our Recruiting Management and staff members at ICONMA understand that our greatest assets are our ...
Account Manager
Mountain View, CA · On-site
Our Staff Members Our in-house team offers a broad range of Information Technology, Engineering ... Our Recruiting Management and staff members at ICONMA understand that our greatest assets are our ...
ICONMA Jobs Information
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Job description
Our Client, an IT Services and Consulting company, is looking for a Team Lead – Complaints Management Process for their Remote location.
Responsibilities:
Requirements:
Why Should You Apply?
ICONMA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.
Responsibilities:
- Review of customer feedback.
- Classifying & analyzing customer feedback.
- Establishing trends and communicating the analysis with Vendor’s onshore counterparts
- Collaborate with team members to achieve performance targets.
- Identify and escalate priority issues to the appropriate channels.
- Offer solutions and alternatives to customers in a timely manner.
- Ensure customer satisfaction by providing high-quality service.
- Participate in training sessions to enhance product knowledge.
- Adapt to new processes and technologies as required.
- Maintain a positive and professional demeanor at all times.
- Contribute to team meetings and share best practices.
Requirements:
- Strong verbal & written communication skills,
- Strong Banking knowledge.
- Good MS Excel & presentation skills.
- Knowledge of various Regulations including CFPB and OCC,
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
ICONMA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.
About ICONMA
Sourced by ZipRecruiter
ICONMA is an established and stable organization building lasting relationships with clients and consultants. We are unique in our ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire), Bulk Buy Staff Augmentation, Offshore Staff Augmentation, Payroll Services and Consulting (Project Delivery, SOW). At ICONMA, our goal is to become a one-stop destination for our customers' staffing and outsourcing needs. Our vision is to be a preeminent provider of innovative business solutions, leveraging key technologies to improve our customers' competitiveness, growth, and profitability. ICONMA focuses on a culture that fosters collaboration and team work. We recognize that employees are the foundation of any company, and we encourage our employees to be leaders while providing continuous training and growth opportunities. ICONMA encourages hard work, determination and dedication in a professional environment. ICONMA promotes a healthy work-life balance, and understands this is a key component to our employee's and company's success.
Industry
Recruiting and staffing services
Company size
1,001 - 5,000 Employees
Headquarters location
Troy, MI, US
Year founded
2000