ICONMA
ICONMA

69 Iconma Customer Service Jobs Hiring Near You

Our Recruiting Management and staff members at ICONMA understand that our greatest assets are our ... line growth, customer service, and cost management. Account Manager Location: Mountain View, CA ...

Administrative Assistant

Marinette, WI · On-site

$16.50 - $22.25/hr

Our Recruiting Management and staff members at ICONMA understand that our greatest assets are our ... top-line growth, customer service, and cost management. Administrative Assistant Location:

Our Client, an IT Services and Consulting company, is looking for a Facets Performance Test ... Participate in internal/customer review status meetings and coordinate with all project ...

General Clerk

Milan, IL · On-site

$14.75 - $18.50/hr

Excellent customer service, communication and ability to work w/varying types of personalities ... Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an ...

Phlebotomist II

Morganville, NJ · On-site

$16.75 - $21/hr

Customer service in a retail or service environment preferred. * Keyboard/data entry experience a ... Excellent growth and advancement opportunities ICONMA is an Equal Opportunity Employer. All ...

Pharmacy Specialist Level 1

Newark, NJ · Hybrid

$21.50 - $27.75/hr

Requires prior customer service/service quality initiative experience. Why Should You Apply? * Health Benefits * Referral Program * Excellent growth and advancement opportunities ICONMA is an Equal ...

Senior VC++ MFC Developer

Wilmington, DE · On-site

$53 - $69.75/hr

Job Summary : ICONMA is an IT Services and Consultant company looking for a Senior VC++ MFC ... customer data. • Engage in hybrid collaboration routines by attending onsite and virtual ...

Ensure a positive customer service experience by addressing user concern and inquiries promptly and ... Excellent growth and advancement opportunities ICONMA is an Equal Opportunity Employer. All ...

Associate Customer Service Rep I

Lafayette, IN · On-site

$15.50 - $21/hr

Associate Customer Service Rep I Our client, a Coatings and Paints company, is looking for an Associate Customer Service Rep I for their Lafayette, IN location. Responsibilities: * Responds to ...

Customer Service Representative I

Dewitt, NY · On-site

$15.75 - $21.50/hr

Under the direction of the Supervisor of Customer Service, this position resolves customer inquiries via telephone, email, walk-in, and mail regarding plan benefits, claim payments and denials, and ...

Mainframe IT Project Manager

Hartford, CT · On-site

$99K - $117K/yr

Our Recruiting Management and staff members at ICONMA understand that our greatest assets are our ... top-line growth, customer service, and cost management. Mainframe IT Project Manager Location:

Support customer service operations in a high-volume remote environment * Handle customer interactions professionally and efficiently * Follow established processes, policies, and workflow ...

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Customer Service Coordinator II

Corning, NY · On-site

$14.75 - $19.50/hr

Our client, a Business Manufacturing And Supply company, is looking for a Customer Service Coordinator II for their Corning, NY location. Responsibilities: * Manage assigned domestic and ...

Customer Service Coordinator I

Tarboro, NC · On-site

$16.25 - $21.25/hr

Our client, a Business Manufacturing And Supply company, is looking for a Customer Service Coordinator I for their Tarboro, NC location. Responsibilities: * Handle incoming high order volume received ...

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Material Handler

Austin, TX · On-site

$19.48 - $22.36/hr

To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive ...

Provide a disciplined, comprehensive approach to servicing customer base with a high level of ... Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an ...

Be Seen First

Material Handler

Austin, TX · On-site

$19.48 - $22.36/hr

To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive ...

Showing results 41-60

Account Manager

ICONMA

Mountain View, CA • On-site

Contractor

Re-posted 7 days ago


Job description

Company Description

Our Unique Capabilities

We have a unique ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire); Bulk Buy Staff Augmentation; Offshore Staff Augmentation; Payroll Services; Consulting (Project Delivery, SOW), etc.


Our Staff Members

Our in-house team offers a broad range of Information Technology, Engineering, Accounting/ Finance, Scientific/Clinical, Professional, Mortgage, Administrative/Office, Call Center, Human Resources, and Marketing/Creative expertise.

Our Recruiting

Management and staff members at ICONMA understand that our greatest assets are our highly skilled and professional consultants. Because of this, we have created a work environment which fosters career development, stability and personal growth. The result for our customers' is a knowledgeable and stable consulting staff whom they can depend on to operate more productively and to improve profitability, top-line growth, customer service, and cost management.


Job Description
Account Manager
Location: Mountain View, CA
Duration: 1 year
Description:
The Skybox Geospatial Account Specialist will engage our internal and external clients directly. This role collaborates on deliverables with sales, marketing, product, and engineering to develop and execute our customer engagement including walking clients through the use of our products, detailed attributes and product applications
Responsibilities:
- Responsive to client needs through timely product capture, deliveries and reporting
- Understanding of GIS and comfort with how to translate Geo-locations into imaging products
- Detail oriented and able to balance multiple priorities
- Accountable for customer success outcomes such as NPS and retention
- Ensure customer feedback is clearly captured and conveyed internally to enable ongoing improvement of Skybox products and services
- Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
- Tracking client activities for follow-up
- Communicate directly to clients and answer questions via email and in person about imagery collection
- Conduct status calls with clients to measure satisfaction and address questions
Skills and Experience:
- Bachelors Degree and/or GIS certification required. Degrees in geography, business, or computer science preferred
- Comfort with technology products for use by external customers. Experience with ArcGIS or similar is preferred
- Data-driven mindset and comfort with analysis
- Strong communicator, ability to answer client questions leveraging process knowledge gained
Must Haves:
- Understanding of how to use Google Maps and how to conduct basic analysis using geospatial data
- Organized
- Strong communicator.


Qualifications
 Bachelors Degree and/or GIS certification required. Degrees in geography, business, or computer science preferred.


Additional Information

Accounting and Finance experience required. Ideal experience is mix of agency and corporate so that they know how to work within the corporate structure (processed and hierarchy).


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About ICONMA

Sourced by ZipRecruiter

ICONMA is an established and stable organization building lasting relationships with clients and consultants. We are unique in our ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire), Bulk Buy Staff Augmentation, Offshore Staff Augmentation, Payroll Services and Consulting (Project Delivery, SOW). At ICONMA, our goal is to become a one-stop destination for our customers' staffing and outsourcing needs. Our vision is to be a preeminent provider of innovative business solutions, leveraging key technologies to improve our customers' competitiveness, growth, and profitability. ICONMA focuses on a culture that fosters collaboration and team work. We recognize that employees are the foundation of any company, and we encourage our employees to be leaders while providing continuous training and growth opportunities. ICONMA encourages hard work, determination and dedication in a professional environment. ICONMA promotes a healthy work-life balance, and understands this is a key component to our employee's and company's success.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Troy, MI, US

Year founded

2000