Ensure customer satisfaction by providing high-quality service. * Participate in training sessions ... Excellent growth and advancement opportunities ICONMA is an Equal Opportunity Employer. All ...
77 Iconma Customer Service Jobs Hiring Near You
Ensure customer satisfaction by providing high-quality service. * Participate in training sessions ... Excellent growth and advancement opportunities ICONMA is an Equal Opportunity Employer. All ...
Solution Architect Specialist
Mclean, VA · On-site
$63.75 - $84/hr
Job Summary : ICONMA is a company in the Real Estate and Financial Services sector, seeking a ... business and IT customers to drive product research, RFP/vendor interview from technical ...
Solution Architect Specialist
Mclean, VA · On-site
$63.75 - $84/hr
Job Summary : ICONMA is a company in the Real Estate and Financial Services sector, seeking a ... business and IT customers to drive product research, RFP/vendor interview from technical ...
Administrative Assistant
$16.50 - $22.25/hr
Our Recruiting Management and staff members at ICONMA understand that our greatest assets are our ... top-line growth, customer service, and cost management. Administrative Assistant Location:
Administrative Assistant
$16.50 - $22.25/hr
Our Recruiting Management and staff members at ICONMA understand that our greatest assets are our ... top-line growth, customer service, and cost management. Administrative Assistant Location:
Business Analyst
Auburn Hills, MI · On-site
Acting as a customer service figurehead within the department - direct others on how to fill out a ... Excellent growth and advancement opportunities ICONMA is an Equal Opportunity Employer. All ...
Business Analyst
Auburn Hills, MI · On-site
Acting as a customer service figurehead within the department - direct others on how to fill out a ... Excellent growth and advancement opportunities ICONMA is an Equal Opportunity Employer. All ...
Mail Processor II
Scottsdale, AZ · On-site
$16 - $19.25/hr
Customer service Why Should You Apply? * Health Benefits * Referral Program * Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an employment ...
Mail Processor II
Scottsdale, AZ · On-site
$16 - $19.25/hr
Customer service Why Should You Apply? * Health Benefits * Referral Program * Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an employment ...
Our Client, an IT Services and Consulting company, is looking for a Facets Performance Test ... Participate in internal/customer review status meetings and coordinate with all project ...
Our Client, an IT Services and Consulting company, is looking for a Facets Performance Test ... Participate in internal/customer review status meetings and coordinate with all project ...
Our Recruiting Management and staff members at ICONMA understand that our greatest assets are our ... line growth, customer service, and cost management. Account Manager Location: Mountain View, CA ...
Our Recruiting Management and staff members at ICONMA understand that our greatest assets are our ... line growth, customer service, and cost management. Account Manager Location: Mountain View, CA ...
Customer Service Representative
Chandler, AZ · On-site
$15.75 - $21.25/hr
Our client, a Banking organization, is looking for multiple Customer Service Representatives for their Chandler, AZ location. Responsibilities: * Health Benefits Solutions serves consumers with ...
Customer Service Representative
Chandler, AZ · On-site
$15.75 - $21.25/hr
Our client, a Banking organization, is looking for multiple Customer Service Representatives for their Chandler, AZ location. Responsibilities: * Health Benefits Solutions serves consumers with ...
Our Recruiting Management and staff members at ICONMA understand that our greatest assets are our ... line growth, customer service, and cost management. Major Duties and Responsibilities ...
Our Recruiting Management and staff members at ICONMA understand that our greatest assets are our ... line growth, customer service, and cost management. Major Duties and Responsibilities ...
Customer Service Representative
WI · Remote
$16.50 - $22.25/hr
Our Client, a Healthcare company, is looking for a Customer Service Representative for their Remote location. Responsibilities: * Under the general supervision of a Manager, the Customer Service ...
Customer Service Representative
WI · Remote
$16.50 - $22.25/hr
Our Client, a Healthcare company, is looking for a Customer Service Representative for their Remote location. Responsibilities: * Under the general supervision of a Manager, the Customer Service ...
Customer Service Representative I
Syracuse, NY · On-site
$15.75 - $21.50/hr
Under the direction of the Supervisor of Customer Service, this position resolves customer inquiries via telephone, email, walk-in, and mail regarding plan benefits, claim payments and denials, and ...
Customer Service Representative I
Syracuse, NY · On-site
$15.75 - $21.50/hr
Under the direction of the Supervisor of Customer Service, this position resolves customer inquiries via telephone, email, walk-in, and mail regarding plan benefits, claim payments and denials, and ...
Customer Service Representative
Pennington, NJ · On-site
$16.50 - $22.50/hr
Our Client, a Banking organization, is looking for multiple Customer Service Representatives for their Hopewell, NJ location. Responsibilities * Provide clear, accurate information regarding ...
Customer Service Representative
Pennington, NJ · On-site
$16.50 - $22.50/hr
Our Client, a Banking organization, is looking for multiple Customer Service Representatives for their Hopewell, NJ location. Responsibilities * Provide clear, accurate information regarding ...
Customer Service Representative I
Des Moines, IA · On-site
$15.50 - $21.25/hr
Customer Service Representative I Our client, a Financial Solutions company, is looking for a Customer Service Representative I for their Wayne, PA/Des Moines, IA/Hybrid location. Responsibilities:
Customer Service Representative I
Des Moines, IA · On-site
$15.50 - $21.25/hr
Customer Service Representative I Our client, a Financial Solutions company, is looking for a Customer Service Representative I for their Wayne, PA/Des Moines, IA/Hybrid location. Responsibilities:
Associate Customer Service Rep
Springfield, IL · On-site
$14.25 - $19.75/hr
Associate Customer Service Rep Our client, a Life Sciences, Biotechnology and Laboratory Services company, is looking for an Associate Customer Service Rep for their Springfield, IL location.
Associate Customer Service Rep
Springfield, IL · On-site
$14.25 - $19.75/hr
Associate Customer Service Rep Our client, a Life Sciences, Biotechnology and Laboratory Services company, is looking for an Associate Customer Service Rep for their Springfield, IL location.
Customer Service Representative I
East Syracuse, NY · On-site
$15 - $20.50/hr
Customer Service Representative I Our client, a Health Insurance company, is looking for a Customer Service Representative I for their Dewitt, NY location. Responsibilities: Under the direction of ...
Customer Service Representative I
East Syracuse, NY · On-site
$15 - $20.50/hr
Customer Service Representative I Our client, a Health Insurance company, is looking for a Customer Service Representative I for their Dewitt, NY location. Responsibilities: Under the direction of ...
Our Recruiting Management and staff members at ICONMA understand that our greatest assets are our ... growth, customer service, and cost management. Purchasing Specialist Location: Lake Forest, IL ...
Our Recruiting Management and staff members at ICONMA understand that our greatest assets are our ... growth, customer service, and cost management. Purchasing Specialist Location: Lake Forest, IL ...
Customer Service Representative I
Wayne, PA · On-site
$14.50 - $19.75/hr
Customer Service Representative's main function is to provide excellent customer service by ensuring that customer's inquiries via the phone are answered appropriately and timely. Responsibilities ...
Customer Service Representative I
Wayne, PA · On-site
$14.50 - $19.75/hr
Customer Service Representative's main function is to provide excellent customer service by ensuring that customer's inquiries via the phone are answered appropriately and timely. Responsibilities ...
Senior RF/Digital Systems Engineer with Security Clearance
El Segundo, CA · On-site
$111K - $152K/yr
Lead customer requirements development and documentation for complex electronic systems ... We thank you for your service and expertise, we would like to offer our expertise as a service to ...
Senior RF/Digital Systems Engineer with Security Clearance
El Segundo, CA · On-site
$111K - $152K/yr
Lead customer requirements development and documentation for complex electronic systems ... We thank you for your service and expertise, we would like to offer our expertise as a service to ...
Maintain accurate service records and communicate effectively with customers. * Provide onsite ... ICONMA's job opportunities and contributing your expertise to the continued success of America ...
Maintain accurate service records and communicate effectively with customers. * Provide onsite ... ICONMA's job opportunities and contributing your expertise to the continued success of America ...
General Clerk
Milan, IL · On-site
$14.75 - $18.50/hr
Excellent customer service, communication and ability to work w/varying types of personalities ... Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an ...
General Clerk
Milan, IL · On-site
$14.75 - $18.50/hr
Excellent customer service, communication and ability to work w/varying types of personalities ... Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an ...
ICONMA Jobs Information
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Job description
Our Client, an IT Services and Consulting company, is looking for a Team Lead – Complaints Management Process for their Remote location.
Responsibilities:
Requirements:
Why Should You Apply?
ICONMA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.
Responsibilities:
- Review of customer feedback.
- Classifying & analyzing customer feedback.
- Establishing trends and communicating the analysis with Vendor’s onshore counterparts
- Collaborate with team members to achieve performance targets.
- Identify and escalate priority issues to the appropriate channels.
- Offer solutions and alternatives to customers in a timely manner.
- Ensure customer satisfaction by providing high-quality service.
- Participate in training sessions to enhance product knowledge.
- Adapt to new processes and technologies as required.
- Maintain a positive and professional demeanor at all times.
- Contribute to team meetings and share best practices.
Requirements:
- Strong verbal & written communication skills,
- Strong Banking knowledge.
- Good MS Excel & presentation skills.
- Knowledge of various Regulations including CFPB and OCC,
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
ICONMA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.
About ICONMA
Sourced by ZipRecruiter
ICONMA is an established and stable organization building lasting relationships with clients and consultants. We are unique in our ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire), Bulk Buy Staff Augmentation, Offshore Staff Augmentation, Payroll Services and Consulting (Project Delivery, SOW). At ICONMA, our goal is to become a one-stop destination for our customers' staffing and outsourcing needs. Our vision is to be a preeminent provider of innovative business solutions, leveraging key technologies to improve our customers' competitiveness, growth, and profitability. ICONMA focuses on a culture that fosters collaboration and team work. We recognize that employees are the foundation of any company, and we encourage our employees to be leaders while providing continuous training and growth opportunities. ICONMA encourages hard work, determination and dedication in a professional environment. ICONMA promotes a healthy work-life balance, and understands this is a key component to our employee's and company's success.
Industry
Recruiting and staffing services
Company size
1,001 - 5,000 Employees
Headquarters location
Troy, MI, US
Year founded
2000