ICONMA
ICONMA

67 Iconma Operations Jobs Hiring Near You

Business Operations Lead ICONMA is seeking a resourceful Business Operations Lead to help streamline the operating machine across the organization. This role works cross-functionally across ...

ICONMA is seeking a CMDB Platform Engineer for a Commercial Banking company. The role involves ... operational decision-making. • Refactor legacy customizations into maintainable, upgrade-safe ...

ICONMA is an IT Services and Consulting company seeking an L2 Data Center Technician. The role involves performing various technical responsibilities related to data center operations, including ...

ICONMA is a Digital Infrastructure Company seeking a Project and Program Manager for their Dallas ... HR, Operations, Learning, Finance, Legal, and regional stakeholders. • Help prepare program ...

Senior Java Microservices Engineer

Irving, TX · On-site

$116K - $152K/yr

ICONMA is an IT Services and Consulting company seeking a Senior Java Microservices Engineer for ... CD and DevOps tools: GitHub, Jenkins, Urban Code Deploy / Harness • Expertise in writing unit ...

Operational Excellence: The ability to multitask effectively in a fast-paced environment while ... Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an ...

Engineering Lead

Raleigh, NC · On-site

$99K - $131K/yr

ICONMA is a company that provides staffing and consulting services, and they are seeking an ... operations • The Engineering Lead provides technical and delivery leadership to ensure the ...

Our Client, a Financial company, is looking for an Operations Specialist for their Richmond, VA ... Excellent growth and advancement opportunities ICONMA is an Equal Opportunity Employer. All ...

Manufacturing Assembler

Owego, NY · On-site

$15.50 - $19/hr

... operations on electronic and/or mechanical assemblies and subassemblies such as modules, boards ... Excellent growth and advancement opportunities ICONMA is an Equal Opportunity Employer. All ...

Manufacturing Assembler

Owego, NY · On-site

$15.50 - $19/hr

... operations on electronic and/or mechanical assemblies and subassemblies such as modules, boards ... Excellent growth and advancement opportunities ICONMA is an Equal Opportunity Employer. All ...

Operational Excellence: The ability to multitask effectively in a fast-paced environment while ... Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an ...

Experience in vendor management, third party risk, or operational risk roles. * Basic understanding ... Excellent growth and advancement opportunities ICONMA is an Equal Opportunity Employer. All ...

General Clerk

Milan, IL · On-site

$14.75 - $18.50/hr

... operation running. Why Should You Apply? * Health benefits * Referral program * Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an employment ...

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Business Operations Lead

ICONMA, LLC

Troy, MI • On-site

Full-time

Re-posted 3 days ago


Job description

Business Operations Lead
ICONMA is seeking a resourceful Business Operations Lead to help streamline the operating machine across the organization. This role works cross-functionally across recruiting, delivery, onboarding, compliance, payroll, accounting, MSP/VMS, and client operations, identifying inefficiencies and helping drive process improvements. The ideal candidate brings a background in staffing operations, thrives wearing multiple hats, is driven to take ownership of initiatives, and actively leverages AI tools to work smarter, move faster, and deliver higher-quality output every day.
KEY RESPONSIBILITIES
Cross-Functional Business Operations
  • Partner with recruiting, delivery, onboarding, compliance, payroll, accounting, and client operations teams to identify inefficiencies and streamline day-to-day workflows.
  • Document and improve standard operating procedures across departments to build a more consistent, scalable operating model.
  • Pull and analyze reports from various BI tools to surface trends and support data-driven decision-making across teams.
  • Support ad hoc projects and initiatives spanning workforce analytics, process improvement, and cross-departmental coordination.
Recruiting, Delivery & Onboarding Support
  • Assist with recruiting operational workflows including data entry, process documentation, and internal coordination.
  • Support onboarding processes for new hires and consultants, helping ensure a smooth handoff between recruiting, delivery, and client operations.
  • Work within Vendor Management Systems (VMS) and MSP platforms to support recruiting and delivery teams.
Compliance Coordination
  • Support compliance-related documentation, tracking, and process adherence across the organization.
  • Help maintain clean, accurate data and documentation across systems to support audits and compliance reviews.
MSP/VMS & Client Operations
  • Support client operations by coordinating across MSP/VMS platforms, helping ensure smooth submission, onboarding, and reporting processes.
Marketing & Communications Support (~5 hours/week)
  • Manage and execute the monthly Social Media Content Calendar across LinkedIn, Instagram, and other active channels.
  • Design and publish weekly Hot Jobs graphics, holiday campaigns, and employee recognition content.
  • Support the monthly corporate newsletter and other internal and external branded materials as needed.
  • Collaborate with HR and leadership on workforce communication and engagement initiatives.
  • Create anniversary certificates, award recognition materials, and culture-focused visuals.
  • Design internal assets such as digital backgrounds, announcement graphics, and event materials.
  • Prepare swag, and material for events, including conferences, career fairs, and client drop offs.
AI-Powered Workflow & Productivity
  • Actively integrate Claude and other AI tools into daily workflows to accelerate research, drafting, and data summarization across departments.
  • Use AI-assisted tools to streamline repetitive tasks such as report summaries, documentation, and first-draft copy.
  • Help identify and implement new AI-driven efficiencies across teams as tools and capabilities evolve.
PREFERRED SKILLS & EXPERIENCE
  • 5+ years of experience in staffing, staffing operations, or a related industry, strongly preferred.
  • Exposure to recruiting, delivery, onboarding, compliance, payroll, accounting, or client operations functions within a staffing or professional services environment.
  • Familiarity with VMS/MSP platforms (Beeline, Fieldglass, Coupa, etc.) and/or BI/reporting tools (Power BI, Tableau, or similar).
  • Demonstrated experience using AI tools (Claude, ChatGPT, Copilot, or similar) in a professional workflow.
  • Highly organized and self-directed, with a track record of taking ownership of initiatives and following them through to completion.
  • Comfortable working across multiple functions and adapting to shifting priorities with a positive, can-do attitude.
  • Strong writing, editing, and communication skills.
  • Experience using Canva and Microsoft Office Suite, especially PowerPoint; Adobe Creative Suite experience a plus.
  • Experience with social media management platforms (Hootsuite, Buffer, Sprout Social, or similar) a plus.
  • CRM experience (Salesforce, HubSpot, or similar) a plus.
WHAT SUCCESS LOOKS LIKE
The right person for this role will:
  • Show up curious, always looking for a smarter, faster way to get things done using available tools and technology.
  • Build trust quickly by being reliable, proactive, and easy to collaborate with across departments.
  • Take ownership of initiatives and see them through, bringing more structure and consistency to processes that touch multiple teams.
  • Grow into new responsibilities over time as ICONMA's operations scale.
  • Become an internal champion for AI-enhanced workflows, helping the broader team adopt and benefit from new tools.
EDUCATION
Bachelor’s degree in business, or a related field preferred.
Equivalent professional experience in staffing, operations, or a related field will be considered.
 

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About ICONMA

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ICONMA is an established and stable organization building lasting relationships with clients and consultants. We are unique in our ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire), Bulk Buy Staff Augmentation, Offshore Staff Augmentation, Payroll Services and Consulting (Project Delivery, SOW). At ICONMA, our goal is to become a one-stop destination for our customers' staffing and outsourcing needs. Our vision is to be a preeminent provider of innovative business solutions, leveraging key technologies to improve our customers' competitiveness, growth, and profitability. ICONMA focuses on a culture that fosters collaboration and team work. We recognize that employees are the foundation of any company, and we encourage our employees to be leaders while providing continuous training and growth opportunities. ICONMA encourages hard work, determination and dedication in a professional environment. ICONMA promotes a healthy work-life balance, and understands this is a key component to our employee's and company's success.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Troy, MI, US

Year founded

2000