60 Hologic Customer Service Jobs Hiring Near You

At Hologic, our purpose is to enable healthier lives everywhere, every day. We are passionate about championing women's health globally and succeed by delivering on our promise to bring The Science of Sure to life through product quality, clinical differentiation, customer relationships, and our team's talent and engagement.

I am writing to confirm Drew Frederic is an employee of Hologic, Inc. Drew as an Surgical Clinical Account Manager is responsible for supporting healthcare providers in hospitals and surgery centers by serving as the primary clinical and technical resource for Hologic's portfolio of women's health products.

The Clinical Account Manager (CAM) is primarily responsible for providing field-based support to physicians and other clinical professionals who desire to utilize the NovaSure global endometrial ablation and MyoSure tissue removal systems, . This responsibility will require travel within assigned accounts to provide 'white glove' support to some of our most well-established customers. The Clinical Account Manager will use this time with these customers to provide product technical support in surgery in accordance with company policy. They will also educate surgeons and nurses on NovaSure and MyoSure technology, and become skilled at selling both systems, along with other products in the GYN Surgical portfolio, while building relationships with our customers.

Basic Responsibilities

• Achieve defined sales goals and quota within assigned account list.
• Maintain existing business by driving utilization and account independence.
• Provide clinical expertise to drive company revenue goals.
• Uncover potential business opportunities.
• Remain current on Hologic's products, services and competitive landscape.
• Strategically plan the week, month and quarter to target and implement a plan to insulate and grow business to meet corporate revenue goals.
• Partner with the Territory Manager(s) aligned to the respective territory to drive growth and utilization.
• Educate through case coverage, in-services and office calls to drive account independence.
• Build professional relationships with physicians and other medical personnel by attending Medication Education programs, Journal Clubs, Residency programs and other events.
• Attend internal/external education meetings and utilizing Hologic approved professional journals to maintain and enhance skills and clinical competency.
• Organize customer data, including consistent entering of daily activities such as case coverage and product education events into Hologic's customer management application.
• Build on short-term activity to drive broader value for customers.
• Travel daily within assigned accounts (possible overnight travel) Visiting and meeting with current customers and prospective clients. The position requires traveling to regional accounts and medical conventions which may necessitate overnight stays. Occasional travel for Sales Training, Regional Sale meetings, and National Sales Meeting. 
• Other responsibilities as deemed appropriate by management and as business dynamics change.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the basic knowledge, skills, and/or abilities required.

• Effective communication skills, including ability to interact with medical staff, sales, marketing and global franchise leaders
• Adept at connecting to a wide range of individuals and networking with the intent of growing business.
• Must be able to operate in a fast-paced, dynamic environment.
• Effective teaching skills with ability to translate complex instructions clearly.
• Ability to be highly adaptable to complexity and change with accuracy and attention to detail
• Excellent verbal and written presentation skills.
• Ability to analyze and recommend changes to training documents as well as constructing effective training programs.
• 2 + years of business-to-business (B2B) sales experience required.
• Demonstrated successful sales performance.
• Medical sales experience a plus.

Licenses, Certifications, Education

• Bachelor's degree from an accredited university preferred.
• Valid driver's license.
• Compliance with all applicable healthcare regulations and credentialing requirements.
• The position requires lifting of an approximately 25-pound piece of equipment.

 Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.

• Additional Details: 
  • Since this position requires extensive driving during the workday, a valid driving license and satisfactory driving record, as well as a serviceable vehicle available for work use is mandatory. The position requires traveling to regional accounts and medical conventions which may necessitate overnight stays.

So why join Hologic?

We are committed to making Hologic the company where top talent comes to grow. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career.

We offer a competitive salary as well as quarterly commission based on sales target. 

If you have the right skills and experience and want to join our team, apply today.

The total compensation range for this role is $75,000 to $120,000 . This is based on a base salary and commission plan combination. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, territory/ geography, education, business needs, market demand and performance versus quota

Agency and Third Party Recruiter Notice:

Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter.  All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.

Hologic's employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.

Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.

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