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60 Hologic Customer Service Representative Jobs Hiring Near You

Hologic

Field Service Engineer - Spokane, WA

Spokane, WA · On-site

$64K - $100K/yr

The requirements listed below are representative of the basic knowledge, skills, and/or abilities ... customers and governmental entities. Hologic is an equal opportunity employer and consistent with ...

Hologic

Field Service Engineer - Queens NY

Queens, NY · On-site

$57K - $89K/yr

Our Field Service Engineers are crucial in delivering top-notch customer service, expertly ... As a Hologic FSE, you travel to our customer sites to ensure our products are calibrated and ...

Hologic

Field Service Engineer - Newark DE

Newark, DE · On-site

$64K - $100K/yr

Our Field Service Engineers are crucial in delivering top-notch customer service, expertly ... As a Hologic FSE, you travel to our customer sites to ensure our products are calibrated and ...

Hologic

Field Service Engineer - Boston, MA

Boston, MA · On-site

$64K - $100K/yr

Our Field Service Engineers are crucial in delivering top-notch customer service, expertly ... As a Hologic FSE, you travel to our customer sites to ensure our products are calibrated and ...

Hologic

Field Service Engineer - Denver, CO

Denver, CO · On-site

$63K - $100K/yr

Our Field Service Engineers are crucial in delivering top-notch customer service, expertly ... customers and governmental entities. Hologic is an equal opportunity employer and consistent with ...

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Hologic Jobs Information

What is it like to work at Hologic?

Hologic is a company that values innovation, collaboration, and a commitment to improving women's health, as evident in its mission to enhance lives through early detection and treatment of diseases. The company's structure is organized into various teams, including research and development, manufacturing, and sales, which work together to bring medical technologies to market. Working at Hologic may appeal to candidates who are passionate about healthcare and technology, as the company offers opportunities to contribute to groundbreaking medical advancements and make a positive impact on people's lives.

Do workers at Hologic get paid breaks?

Sometimes. Only some people get paid breaks.
37% of people say they don’t get paid breaks.
Based on data from 19 people who took the Breakroom Quiz between February 2025 and March 2026.

Does Hologic pay people when they’re sick?

Yes. Most people get paid when they’re sick.
75% of people say they would get paid if they were sick but scheduled to work.
Based on data from 24 people who took the Breakroom Quiz between February 2025 and March 2026.

At Hologic, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
43% of people say they have to use vacation days when they’re out sick.
Based on data from 14 people who took the Breakroom Quiz between June 2025 and March 2026.

Is the health insurance from Hologic affordable enough for their workers?

Most people say the health insurance costs are okay.
81% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get paid time off at Hologic?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and March 2026.

Do workers at Hologic worry about hours?

Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 17 people who took the Breakroom Quiz between February 2025 and February 2026.

Do Hologic workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and August 2025.

How easy is it to get time off at Hologic?

Most people find it easy to get time off.
95% of people report it’s easy to get time off.
Based on data from 21 people who took the Breakroom Quiz between February 2025 and March 2026.

Do Hologic managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and February 2026.

Do jobs at Hologic spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
31% of people report that their job takes up time that they don’t get paid for.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to take sick days at Hologic?

Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 23 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at Hologic feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 23 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at Hologic get to take their breaks without interruption?

Most people get breaks without interruption.
77% of people report that they get to take their breaks without interruption.
Based on data from 22 people who took the Breakroom Quiz between February 2025 and March 2026.

Is it stressful to work at Hologic?

Most people feel stressed out here.
87% of people say they often feel stressed out at work.
Based on data from 23 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at Hologic enjoy their jobs?

Only some people enjoy their job.
41% of people report they don’t enjoy their job.
Based on data from 17 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at Hologic recommend working with their team?

Only some people recommend working with their team.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 24 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people get enough training when they start at Hologic?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 21 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people get support to advance at Hologic?

Only some people are given support to advance their career here.
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 22 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people think Hologic’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 23 people who took the Breakroom Quiz between February 2025 and March 2026.

Do workers feel well informed about how Hologic is doing?

Only some people feel well informed about how the company is doing.
36% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 22 people who took the Breakroom Quiz between February 2025 and March 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Hologic?
What are the most popular categories at Hologic?
Infographic showing various Customer Service Representative job openings at Hologic in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 87% Physical, and 13% Remote job distribution.
Strategic Sales Manager, Northeast

Strategic Sales Manager, Northeast

Hologic

Marlborough, MA • On-site

Full-time

Posted 24 days ago

Hologic rating

7.9

Company rating: 7.9 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

159th of 418 rated machine equipment manufacturers

Job description

Job Description
This is a remote office role with travel throughout the Northeast US.
JOB SUMMARY
This position is accountable for top line revenue generated by awareness and adoption of Hologic product portfolio in the US Healthcare Market.
This individual is responsible for the development, management and guidance of all Strategic Sales and Client Success activities for Hologic Breast and Skeletal Health. This role oversees the execution of policies, procedures and programs to achieve maximum sales potential of capital, disposables, software and service revenue. Develops strategies and tactics for building sales pipelines, setting/achieving sales objectives and coordinating pipeline forecasting, budgets, and reports. Provides leadership and supervision of sales and client success colleagues. Also collaborates and executes strategies on converting competitive accounts. This person will have a passion for serving others and driving collaborative deals that benefit Hologic and our customers.
KEY RESPONSIBILITIES/DUTIES (included but not limited to):
  • Collaborate with leadership to develop growth objectives, "go-to"market strategies and structure to proactively support achievement of those objectives and strategies.
  • Demonstrate medical device sales, sales management, team management and Corporate/National Account experience intuitively responding to strategic and tactical needs for market share protection and growth.
  • Partner with senior business leaders within Hologic Business Units to identify future business growth drivers and develop contracting strategies and tactics to support the execution of future growth.
  • Develop and update competitive databases aimed at gaining understanding of market potential, competitors, sales channels and sales/pricing strategies to ensure successful growth. In near term, develop a thorough understanding of the positioning of Hologic current products with specific IDNs/GPOs.
  • Develop a comprehensive understanding with National Accounts of the inner dealings of targeted IDNs, including their contracts and utilizes this knowledge to improve or enhance Hologic's business practices toward these accounts.
  • Execute against annual divisional sales initiatives and imperatives.
  • Develop and implement sales forecasts/marketing plans for targeted customers and keep management informed of critical issues through submission of regular updates and monthly success reports.
  • Help build and deliver training programs for the Business Unit sales team to ensure a high degree of GPO/IDN knowledge and Business/Finance Acumen.
  • Contribute and support acquisitions for positioning, implementation and sales success.
  • Work with operations to ensure complete and accurate information is used to forecast and communicate potential value of offerings to prospects.
  • Promote Hologic technology value prop to senior hospital executives who are decision makers and influencers related to supply chain.
  • Promote Hologic business model to senior hospital executives and applicable departmental leaders who are decision makers and influencers applicable to specific care models.
  • Provide effective leadership and supervision for sales staff members and internal teammates.
  • Recruit Strategic sales team members and onboard them to Hologic; coordinate necessary training and performance management functions.
  • Demonstrate the willingness to delegate goals, monitor progress, and drive team-oriented success.
  • Develop and maintain a pipeline of prospects.
  • Generate prospective sales lists and develop goals and strategies for selling.
  • Collaborate with marketing to coordinate and execute campaigns targeting specific Hologic categories.
  • Shepard the "due diligence" process to complete and communicate an assessment of the value Hologic can deliver, with a focus on complete and accurate projections of potential savings.
  • Collaborate with the corporate account team to ensure clarity of messaging and timing of contract awards. Support the implementation of GPO onboarding and identify opportunities for consulting, custom contracting, and other offerings and services.
  • Ensures high satisfaction and retention rates for Hologic customers.
  • Collaborate with Marketing to:
    • complete a market assessment (competitive offerings and share)
    • develop a business plan for pursuits
    • maintain information related to sales activity in Salesforce (or equivalent)
    • participate/plan for sales exhibits and trade shows, attend those pertinent to business
    • leverage marketing materials are reflective of current capabilities.
  • Contribute and support Annual Marketing Plan
  • Understand, support and plan for life cycle management to complement contract strategy and sales goals.
  • Top focus on the reps and managers in the field that you support and drive efficient, focused and solution-oriented strategies.
  • Build trust and credibility with applicable internal functions (Sales, Marketing, Finance, Offer Development, Contracting etc) to maintain and utilize information regarding value propositions to target the market.
  • Simplify the customer experience and create a "high touch" concierge experience while developing and nurturing relationships with health system/hospital stakeholders to communicate Hologic value propositions fiscally and clinically.
  • Lead collaboration efforts across Hologic divisions
  • Proactively evolve strategies based on business insight and direction
  • Develop mastery of the Women's Health Continuum of Care landscape; actively communicate and share this knowledge across Hologic
  • Prioritize selling capital, software, disposables and service and leveraging the full portfolio of Hologic to maximize a partnership for both the customer and Hologic with value based selling techniques.
  • Understand how stakeholders are connected and how their perceptions of value vary based on their role outlook
  • Develop best practices for communicating our mission and vision across stakeholders
  • Be able to relentlessly experiment with new selling concepts while maintaining an entrepreneurial mindset

KNOWLEDGE, SKILLS & ABILITIES:
  • Intimate knowledge of healthcare provider market
  • Extensive knowledge of healthcare, GPO operations and/or Supply Chain/ Materials Management.
  • Knowledge and experience in sales strategies and selling skills
  • Effective communication (oral, listening, writing, and presentation skills) with a variety of stakeholders from executives to staff.
  • Demonstrated ability to work in a professional, multi-disciplinary, matrix reporting team as a group leader, facilitator, or participant
  • Demonstrated track record of success.
  • Demonstrated effective problem solving skills which include understanding issues, being able to simplify process and complex issues, while understanding the difference between critical details and unimportant facts.
  • Ability to work independently and handle stress appropriately.
  • Ability to handle multiple tasks effectively, prioritize appropriately, and adapt to changes in workload and work schedule.
  • Practice and adhere to the company's Code of Conduct philosophy, Mission/Vision, and Core Values.
  • Demonstrated successful project management experience with coordination and measurement of project deliverables.
  • Advanced computer skills with MicroSoft, PowerPoint, and Excel. Software skills with data warehouse and/or Micro Strategies highly preferred. Familiarity with SalesForce, Highspot, Definitive etc.

EDUCATION
  • Bachelor's degree from an accredited College or University with concentration in business administration, economics, finance, or related field. Graduate degree (MBA or MHA) preferred.

EXPERIENCE
  • 3-5 years cumulative relevant experience required, with at least three years of GPO or relevant sales and national account management experience in healthcare. 5+ years preferred.

CERTIFICATE / LICENSE
  • None required but certification in Sales Training or Supply Chain viewed favorably.

Additional details
This role is based on a base salary and commission plan combination. On target compensation range for a highly successful individual may earn up to $250,000 annually. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, territory/ geography, education, business needs, market demand and performance versus quota.
Agency And Third Party Recruiter Notice
Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.
Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.
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