ZipRecruiter

Log In

Hologic
Hologic

60 Hologic Customer Service Representative Jobs Hiring Near You

Hologic

Field Service Engineer - Olympia WA

Olympia, WA · On-site

$64K - $100K/yr

Our Field Service Engineers are crucial in delivering top-notch customer service, expertly ... As a Hologic FSE, you travel to our customer sites to ensure our products are calibrated and ...

Hologic

Field Service Engineer - Burbank CA

Burbank, CA · On-site

$71K - $93K/yr

Our Field Service Engineers are crucial in delivering top-notch customer service, expertly ... As a Hologic FSE, you travel to our customer sites to ensure our products are calibrated and ...

Hologic

Field Service Engineer - Lansing MI

Lansing, MI · On-site

$57K - $89K/yr

Our Field Service Engineers are crucial in delivering top-notch customer service, expertly ... As a Hologic FSE, you travel to our customer sites to ensure our products are calibrated and ...

Hologic

Field Service Engineer - Chicago, IL

Chicago, IL · On-site

$57K - $89K/yr

Our Field Service Engineers are crucial in delivering top-notch customer service, expertly ... As a Hologic FSE, you travel to our customer sites to ensure our products are calibrated and ...

Hologic

Field Service Engineer - Tampa FL

Tampa, FL · On-site

$57K - $89K/yr

Our Field Service Engineers are crucial in delivering top-notch customer service, expertly ... As a Hologic FSE, you travel to our customer sites to ensure our products are calibrated and ...

next page

Showing results 1-20

All JobsHologic JobsHologic Customer Service Representative Jobs

Hologic Jobs Information

What is it like to work at Hologic?

Hologic is a company that values innovation, collaboration, and a commitment to improving women's health, as evident in its mission to enhance lives through early detection and treatment of diseases. The company's structure is organized into various teams, including research and development, manufacturing, and sales, which work together to bring medical technologies to market. Working at Hologic may appeal to candidates who are passionate about healthcare and technology, as the company offers opportunities to contribute to groundbreaking medical advancements and make a positive impact on people's lives.

What makes Hologic an attractive place to work?

Hologic is a leading medical technology company that specializes in women's health and diagnostics, with a strong reputation for innovation and commitment to improving healthcare outcomes. The company's workplace culture values collaboration, diversity, and inclusion, offering employees opportunities to work on cutting-edge projects and contribute to the development of life-changing technologies. By joining Hologic, professionals can leverage their skills and expertise to drive meaningful impact, advance their careers, and be part of a dynamic organization that is shaping the future of healthcare.

Do workers at Hologic get paid breaks?

Sometimes. Only some people get paid breaks.
37% of people say they don’t get paid breaks.
Based on data from 19 people who took the Breakroom Quiz between February 2025 and March 2026.

Does Hologic pay people when they’re sick?

Yes. Most people get paid when they’re sick.
76% of people say they would get paid if they were sick but scheduled to work.
Based on data from 25 people who took the Breakroom Quiz between February 2025 and March 2026.

At Hologic, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
40% of people say they have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between June 2025 and March 2026.

Is the health insurance from Hologic affordable enough for their workers?

Most people say the health insurance costs are okay.
81% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get paid time off at Hologic?

Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 16 people who took the Breakroom Quiz between May 2025 and March 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 67% of people with changing schedules find out their shifts one week or less ahead of time.
  • 22% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 11% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 9 people who took the Breakroom Quiz between February 2025 and February 2026.

Do workers at Hologic worry about hours?

Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 17 people who took the Breakroom Quiz between February 2025 and February 2026.

Do Hologic workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and August 2025.

How easy is it for Hologic workers to change shifts?

Most people find it easy to change shifts.
88% of people report that it’s easy to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to get time off at Hologic?

Most people find it easy to get time off.
95% of people report it’s easy to get time off.
Based on data from 22 people who took the Breakroom Quiz between February 2025 and March 2026.

Do Hologic managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 17 people who took the Breakroom Quiz between February 2025 and February 2026.

Do jobs at Hologic spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
35% of people report that their job takes up time that they don’t get paid for.
Based on data from 17 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to take sick days at Hologic?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 24 people who took the Breakroom Quiz between February 2025 and March 2026.

Is working at Hologic good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and November 2025.

Do people at Hologic feel treated with respect by their managers?

Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 24 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at Hologic get to take their breaks without interruption?

Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 23 people who took the Breakroom Quiz between February 2025 and March 2026.

Is it stressful to work at Hologic?

Most people feel stressed here.
83% of people say they often feel stressed at work.
Based on data from 24 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at Hologic enjoy their jobs?

Only some people enjoy their job.
39% of people report they don’t enjoy their job.
Based on data from 18 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at Hologic recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 25 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people get enough training when they start at Hologic?

Most people got enough training when they started.
73% of people report they got enough training when they started working here.
Based on data from 22 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people get support to advance at Hologic?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 23 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people think Hologic’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 23 people who took the Breakroom Quiz between February 2025 and March 2026.

Do workers feel well informed about how Hologic is doing?

Only some people feel well informed about how the company is doing.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 23 people who took the Breakroom Quiz between February 2025 and March 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Hologic?

What are the most popular categories at Hologic?

Infographic showing various Customer Service Representative job openings at Hologic in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Field Service Engineer - Kansas City, MO

Hologic

Kansas City, MO • On-site

$64K - $100K/yr

Full-time

Posted 21 days ago

Hologic rating

8.0

Company rating: 8.0 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

180th of 494 rated machine equipment manufacturers

Job description


At Hologic, a leader in women's health innovation, we empower people to live healthier lives every day.
Our engineering teams are the driving force behind our business, constantly challenging and innovating our processes. From our field service engineers who minimize customer downtime, to our manufacturing engineers who ensure optimal performance of our laboratories and equipment, we strive for excellence.
Our Field Service Engineers are crucial in delivering top-notch customer service, expertly repairing and maintaining our products on-site.
We are looking for a talented and skilled Field Service Engineer to join our Diagnostics division servicing our molecular diagnostic and cytology equipment across the Omaha NE, Des Moines IA, Kansas City, MO area including customers in Iowa, Nebraska and South Dekota.
Essential Duties and Responsibilities:
The incumbent may be asked to perform other function-related activities in addition to the below mentioned responsibilities as reasonably required by business needs.
  • Conducts advanced troubleshooting to repair, test and qualify instruments located at assigned territory sites.
  • Provides coverage to customers within 24 hours of notification, Mon-Fri or Weekends if on-call.
  • Schedules and manages preventive maintenance and unscheduled visits to instrument sites.
  • Determines correct inventory levels of repair parts with supply lines.
  • Documents repair/ resolution of customer calls in CRM system and escalates issues to management as needed.
  • Works with Product Application Engineers to resolve quality issues and advise of issues and developments.
  • Keep management advised of issues and developments.
  • Ensure instrumentation is in compliance with regulatory requirements and quality control standards.:

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the basic knowledge, skills, and/or abilities required:
  • Must be able to meet customer credentialing requirements
  • Working knowledge of chemistry principles and chemical handling techniques.
  • Understanding of proper use and operation of electronic testing equipment.
  • Knowledge of inventory and procurement systems.
  • Ability to interface with internal and/or external customers.
  • Solid computer skills.
  • Time Management Skills
  • Strong robotics, fluidics and pneumatics experience preferred.
  • Ability to pass a comprehensive background check.
  • Possess a valid Driver's License and maintain a clean driving record.

Education:
  • BS/BA degree or equivalent experience preferred.
  • AA/AS degree and/or practical Military experience considered.

Experience:
  • 2 - 5 years related field experience with direct customer interaction, preferably in a laboratory setting.

Additional Details:
  • This person will work out of a home based office
  • Position will require 50% plus travel
  • There will be on-call duties
  • Overnight stays could be 3 to 4 nights a week

So why join Hologic?
We are committed to making Hologic the company where top talent comes to grow. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career, one of our talent partners can discuss this in more detail with you.
If you have the right skills and experience and want to join our team, apply today. We can't wait to hear from you!
The annualized base salary range for this role is $64,000 to $100,100 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.
Agency And Third-Party Recruiter Notice
Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.
Hologic's employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.
Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.
#LI-MP3

What Hologic employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply