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What is it like to work at Hilton?

Hilton is known for its people-centric culture, prioritizing the well-being and development of its employees, and fostering a collaborative environment that values diversity and inclusion.

The company's team structure is designed to support a guest-centric approach, with various departments working together to deliver exceptional experiences. Hilton's work environment is characterized by a mix of traditional and modern amenities, including state-of-the-art technology and flexible workspaces.

Working at Hilton may appeal to individuals who value a dynamic and supportive work environment, opportunities for career growth and development, and the chance to be part of a global hospitality brand that prioritizes guest satisfaction and employee well-being.

What makes Hilton an attractive place to work?

Hilton is a well-established and respected hospitality company with a long history of innovation and commitment to excellence in the industry. The company offers a dynamic and inclusive work environment that fosters collaboration, creativity, and professional growth, with opportunities for employees to develop new skills and take on new challenges. By joining Hilton, individuals can contribute to the company's mission of delivering exceptional guest experiences and making a positive impact on the communities it serves.

Do workers at Hilton get paid breaks?

Sometimes. Only some people get paid breaks.
60% of people say they don’t get paid breaks.
Based on data from 138 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Hilton pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
56% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 78 people who took the Breakroom Quiz between February 2026 and August 2026.

At Hilton, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
60% of people say they have to use vacation days when they’re out sick.
Based on data from 162 people who took the Breakroom Quiz between August 2025 and August 2026.

Are part-time workers able to get health insurance from Hilton?

Only some people who work part-time can get health insurance.
62% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 37 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Hilton?

Most people who work part-time don’t get paid time off.
78% of people who work part-time say they don’t get paid time off
Based on data from 40 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Hilton affordable enough for their workers?

Most people say the health insurance costs are okay.
82% of people say the health insurance costs are okay
Based on data from 123 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Hilton?

Most people get paid time off work.
72% of people say they get paid time off.
Based on data from 81 people who took the Breakroom Quiz between February 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 80% of people with changing schedules find out their shifts one week or less ahead of time.
  • 15% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 1% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 150 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at Hilton worry about hours?

Most people don’t worry about getting enough hours.
67% of people report they don’t worry about getting enough hours.
Based on data from 150 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Hilton workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
35% report that they don’t have enough control over which shifts they work.
Based on data from 131 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for Hilton workers to change shifts?

Some people find it hard to change shifts.
46% of people report that it’s hard to change shifts if they need to.
Based on data from 116 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to get time off at Hilton?

Some people find it hard to get time off.
38% of people report it’s hard to get time off.
Based on data from 61 people who took the Breakroom Quiz between February 2026 and August 2026.

Do Hilton managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
34% of people say their manager changes their shift schedule at the last minute.
Based on data from 150 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at Hilton spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 147 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Hilton?

Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 76 people who took the Breakroom Quiz between February 2026 and August 2026.

Is a Hilton job good for students?

Most students say this is a good place to work if you’re studying.
83% of students report this is a good place to work if you’re studying.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at Hilton good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
37% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 57 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Hilton feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 73 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Hilton get to take their breaks without interruption?

Only some people get breaks without interruption.
34% of people report that their breaks get interrupted.
Based on data from 168 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Hilton?

Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 79 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Hilton enjoy their jobs?

Most people enjoy their job.
79% of people report they enjoy their job.
Based on data from 68 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Hilton recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 82 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at Hilton?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 80 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get support to advance at Hilton?

Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 71 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people think Hilton’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 73 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers feel well informed about how Hilton is doing?

Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 73 people who took the Breakroom Quiz between February 2026 and August 2026.

What are the most popular job types at Hilton?

    What are the most popular jobs at Hilton?

    What are the most popular categories at Hilton?

    Infographic showing various Security job openings at Hilton in the United States as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% Physical job distribution.

    Security Supervisor (Overnight) - Hilton Americas Houston

    Hilton Worldwide Holdings, Inc.

    Houston, TX • On-site

    Full-time

    Medical, Dental, Retirement, PTO

    Posted 18 days ago

    Hilton rating

    6.3

    Company rating: 6.3 out of 10

    Based on 758 frontline employees who took The Breakroom Quiz

    56th of 108 rated hotels

    Job description


    Exceptional Hospitality Starts with You
    Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Security Officer, and facility safety - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
    Responsibilities
    Here's what you'll do during a typical day:
    • Conduct security patrols: Monitor interior and exterior hotel premises to identify and address safety and security risks, security threats, and undesirable conditions
    • Assist with investigations: Conduct preliminary incident investigations to gather relevant information, document findings, and ensure accurate reporting of security incidents
    • Maintain accurate documentation: Prepare and ensure the accuracy of security reports and records
    • Respond to emergencies: Assist in handling safety hazards, fires, medical incidents, and security threats
    • Provide exceptional guest assistance: Respond to guest inquiries and concerns with professionalism and efficiency

    Qualifications
    What It Takes to Make the Stay
    At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
    A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
    About Us
    Join an Award-Winning Workplace Culture
    At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
    Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
    Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
    Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.
    About the Team
    How We'll Help You Thrive
    At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
    • Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
    • Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
    • Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
    • Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
    • Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
    • Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
    • Generous paid time off (PTO) - Recharge, relax, and take time for what matters most
    • Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
    • Financial security for your future - Our retirement plans make it easier to save for what's next

    *Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

    What Hilton employees say

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