Full Time Lead Fuel Clerk
Clayton, NC · On-site
Harris Teeter will provide customer service training to all associates who have extensive customer contact. If a customer wishes to make a specific comment or complaint, you are required to direct ...
60 Harris Teeter Customer Service Jobs Hiring Near You
Full Time Lead Fuel Clerk
Clayton, NC · On-site
Harris Teeter will provide customer service training to all associates who have extensive customer contact. If a customer wishes to make a specific comment or complaint, you are required to direct ...
Full Time Scan Coordinator
Clemson, SC · On-site
$15.25 - $20/hr
Customers are among Harris Teeter's most valuable assets. Every associate represents Harris Teeter ... CUSTOMER SERVICE Initiate interaction with customers on the sales floor. Ask the customers ...
Full Time Scan Coordinator
Clemson, SC · On-site
$15.25 - $20/hr
Customers are among Harris Teeter's most valuable assets. Every associate represents Harris Teeter ... CUSTOMER SERVICE Initiate interaction with customers on the sales floor. Ask the customers ...
Full Time Cake Decorator
Millsboro, DE · On-site
$12.25 - $15.75/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
Full Time Cake Decorator
Millsboro, DE · On-site
$12.25 - $15.75/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
Part Time Cake Decorator
Potomac, MD · On-site
$14.50 - $18.50/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
New
Part Time Cake Decorator
Potomac, MD · On-site
$14.50 - $18.50/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
New
Part Time Cake Decorator
Laurel, MD · On-site
$14 - $17.75/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
Part Time Cake Decorator
Laurel, MD · On-site
$14 - $17.75/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
Part Time Cake Decorator
Virginia Beach, VA · On-site
$13.25 - $17/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
Part Time Cake Decorator
Virginia Beach, VA · On-site
$13.25 - $17/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
Part Time Cake Decorator
Saint Simons Island, GA · On-site
$11.75 - $15.25/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
Part Time Cake Decorator
Saint Simons Island, GA · On-site
$11.75 - $15.25/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
Part Time Cake Decorator
Charlotte, NC · On-site
$13.75 - $17.50/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
Part Time Cake Decorator
Charlotte, NC · On-site
$13.75 - $17.50/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
Full Time Cake Decorator
Corolla, NC · On-site
$13 - $16.75/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
Full Time Cake Decorator
Corolla, NC · On-site
$13 - $16.75/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
Part Time Cake Decorator
Clayton, NC · On-site
$12 - $15.25/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
Part Time Cake Decorator
Clayton, NC · On-site
$12 - $15.25/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
Full Time Cake Decorator
Charleston, SC · On-site
$13 - $16.75/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
Full Time Cake Decorator
Charleston, SC · On-site
$13 - $16.75/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
Part Time Cake Decorator
Charlotte, NC · On-site
$13.75 - $17.50/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
Part Time Cake Decorator
Charlotte, NC · On-site
$13.75 - $17.50/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
Part Time Cake Decorator
Chantilly, VA · On-site
$14.25 - $18.50/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
Part Time Cake Decorator
Chantilly, VA · On-site
$14.25 - $18.50/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
Part Time Cake Decorator
Kernersville, NC · On-site
$12.75 - $16.50/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
Part Time Cake Decorator
Kernersville, NC · On-site
$12.75 - $16.50/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
Full Time Cake Decorator
Clemson, SC · On-site
$11.75 - $15.25/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
Full Time Cake Decorator
Clemson, SC · On-site
$11.75 - $15.25/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
Full Time Cake Decorator
Charlotte, NC · On-site
$13.75 - $17.50/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
Full Time Cake Decorator
Charlotte, NC · On-site
$13.75 - $17.50/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
Part Time Cake Decorator
Davidson, NC · On-site
$13 - $16.75/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
Part Time Cake Decorator
Davidson, NC · On-site
$13 - $16.75/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
Part Time Beer & Wine Clerk
Apex, NC · On-site
Stocking products according to Beer/Wine Standards, cleaning work areas, providing customer service, and unloading stock. Customers are among Harris Teeter's most valuable assets. Every associate ...
New
Part Time Beer & Wine Clerk
Apex, NC · On-site
Stocking products according to Beer/Wine Standards, cleaning work areas, providing customer service, and unloading stock. Customers are among Harris Teeter's most valuable assets. Every associate ...
New
Part Time Cake Decorator
Gainesville, VA · On-site
$13.75 - $17.75/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
New
Part Time Cake Decorator
Gainesville, VA · On-site
$13.75 - $17.75/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
New
Part Time Cake Decorator
Bethesda, MD · On-site
$15 - $19.25/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
Part Time Cake Decorator
Bethesda, MD · On-site
$15 - $19.25/hr
Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards. Customers are among Harris Teeter's most ...
Harris Teeter Jobs Information
What is it like to work at Harris Teeter?
Harris Teeter operates with a strong focus on customer satisfaction and community involvement, reflecting a culture that prioritizes teamwork and dedication to quality service. As a grocery store chain, Harris Teeter offers a fast-paced work environment with opportunities for advancement, a diverse team structure, and a wide range of roles in areas such as customer service, management, and logistics. Working at Harris Teeter may appeal to individuals seeking a dynamic retail career with opportunities for growth and development in a supportive and collaborative team environment.
What makes Harris Teeter an attractive place to work?
Harris Teeter is a well-established and respected grocery store chain known for its commitment to providing high-quality products and exceptional customer service. The company offers a dynamic work environment that values teamwork, innovation, and employee growth, with opportunities for advancement and professional development through ongoing training and education. By joining Harris Teeter, individuals can contribute to a company that prioritizes community involvement and customer satisfaction, while also fostering a culture of collaboration and mutual support.
Do workers at Harris Teeter get paid breaks?
Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 93 people who took the Breakroom Quiz between March 2026 and August 2026.
71% of people say they get paid breaks.
Based on data from 93 people who took the Breakroom Quiz between March 2026 and August 2026.
Does Harris Teeter pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
90% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 106 people who took the Breakroom Quiz between March 2026 and August 2026.
90% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 106 people who took the Breakroom Quiz between March 2026 and August 2026.
At Harris Teeter, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
65% of people say they have to use vacation days when they’re out sick.
Based on data from 145 people who took the Breakroom Quiz between September 2025 and August 2026.
65% of people say they have to use vacation days when they’re out sick.
Based on data from 145 people who took the Breakroom Quiz between September 2025 and August 2026.
Are part-time workers able to get health insurance from Harris Teeter?
Only some people who work part-time can get health insurance.
51% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 51 people who took the Breakroom Quiz between November 2024 and February 2025.
51% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 51 people who took the Breakroom Quiz between November 2024 and February 2025.
Do part-time workers get paid time off at Harris Teeter?
Most people who work part-time don’t get paid time off.
79% of people who work part-time say they don’t get paid time off
Based on data from 92 people who took the Breakroom Quiz between August 2025 and August 2026.
79% of people who work part-time say they don’t get paid time off
Based on data from 92 people who took the Breakroom Quiz between August 2025 and August 2026.
Is the health insurance from Harris Teeter affordable enough for their workers?
Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 132 people who took the Breakroom Quiz between September 2025 and August 2026.
90% of people say the health insurance costs are okay
Based on data from 132 people who took the Breakroom Quiz between September 2025 and August 2026.
Do people get paid time off at Harris Teeter?
Some people get paid time off from work.
37% of people say they don’t get paid time off.
Based on data from 106 people who took the Breakroom Quiz between March 2026 and August 2026.
37% of people say they don’t get paid time off.
Based on data from 106 people who took the Breakroom Quiz between March 2026 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 62 people who took the Breakroom Quiz between March 2026 and August 2026.
- 18% of people with changing schedules find out their shifts one week or less ahead of time.
- 42% of people with changing schedules find out their shifts two weeks ahead of time.
- 37% of people with changing schedules find out their shifts three weeks ahead of time.
- 3% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 62 people who took the Breakroom Quiz between March 2026 and August 2026.
Do workers at Harris Teeter worry about hours?
Some people worry about getting enough hours.
39% of people report they worry about getting enough hours.
Based on data from 62 people who took the Breakroom Quiz between March 2026 and August 2026.
39% of people report they worry about getting enough hours.
Based on data from 62 people who took the Breakroom Quiz between March 2026 and August 2026.
Do Harris Teeter workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
39% report that they don’t have enough control over which shifts they work.
Based on data from 154 people who took the Breakroom Quiz between August 2025 and August 2026.
39% report that they don’t have enough control over which shifts they work.
Based on data from 154 people who took the Breakroom Quiz between August 2025 and August 2026.
How easy is it for Harris Teeter workers to change shifts?
Some people find it hard to change shifts.
37% of people report that it’s hard to change shifts if they need to.
Based on data from 152 people who took the Breakroom Quiz between August 2025 and August 2026.
37% of people report that it’s hard to change shifts if they need to.
Based on data from 152 people who took the Breakroom Quiz between August 2025 and August 2026.
How easy is it to get time off at Harris Teeter?
Most people find it easy to get time off.
70% of people report it’s easy to get time off.
Based on data from 88 people who took the Breakroom Quiz between March 2026 and August 2026.
70% of people report it’s easy to get time off.
Based on data from 88 people who took the Breakroom Quiz between March 2026 and August 2026.
Do Harris Teeter managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 176 people who took the Breakroom Quiz between August 2025 and August 2026.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 176 people who took the Breakroom Quiz between August 2025 and August 2026.
Do jobs at Harris Teeter spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 179 people who took the Breakroom Quiz between August 2025 and August 2026.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 179 people who took the Breakroom Quiz between August 2025 and August 2026.
How easy is it to take sick days at Harris Teeter?
Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 88 people who took the Breakroom Quiz between March 2026 and August 2026.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 88 people who took the Breakroom Quiz between March 2026 and August 2026.
Is a Harris Teeter job good for students?
Most students say this is a good place to work if you’re studying.
79% of students report this is a good place to work if you’re studying.
Based on data from 75 people who took the Breakroom Quiz between September 2025 and August 2026.
79% of students report this is a good place to work if you’re studying.
Based on data from 75 people who took the Breakroom Quiz between September 2025 and August 2026.
Is working at Harris Teeter good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
39% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.
39% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Harris Teeter feel treated with respect by their managers?
Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 90 people who took the Breakroom Quiz between March 2026 and August 2026.
77% of people say they’re treated with respect by their managers.
Based on data from 90 people who took the Breakroom Quiz between March 2026 and August 2026.
Do people at Harris Teeter get to take their breaks without interruption?
Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 97 people who took the Breakroom Quiz between March 2026 and August 2026.
84% of people report that they get to take their breaks without interruption.
Based on data from 97 people who took the Breakroom Quiz between March 2026 and August 2026.
Is it stressful to work at Harris Teeter?
Most people feel stressed here.
67% of people say they often feel stressed at work.
Based on data from 104 people who took the Breakroom Quiz between March 2026 and August 2026.
67% of people say they often feel stressed at work.
Based on data from 104 people who took the Breakroom Quiz between March 2026 and August 2026.
Do people at Harris Teeter enjoy their jobs?
Only some people enjoy their job.
35% of people report they don’t enjoy their job.
Based on data from 83 people who took the Breakroom Quiz between March 2026 and August 2026.
35% of people report they don’t enjoy their job.
Based on data from 83 people who took the Breakroom Quiz between March 2026 and August 2026.
Do people at Harris Teeter recommend working with their team?
Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 108 people who took the Breakroom Quiz between March 2026 and August 2026.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 108 people who took the Breakroom Quiz between March 2026 and August 2026.
Do people get enough training when they start at Harris Teeter?
Most people got enough training when they started.
74% of people report they got enough training when they started working here.
Based on data from 99 people who took the Breakroom Quiz between March 2026 and August 2026.
74% of people report they got enough training when they started working here.
Based on data from 99 people who took the Breakroom Quiz between March 2026 and August 2026.
Do people get support to advance at Harris Teeter?
Only some people are given support to advance their career here.
In the last year, 37% of people report not being given support to advance their career here.
Based on data from 97 people who took the Breakroom Quiz between March 2026 and August 2026.
In the last year, 37% of people report not being given support to advance their career here.
Based on data from 97 people who took the Breakroom Quiz between March 2026 and August 2026.
Do people think Harris Teeter’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 96 people who took the Breakroom Quiz between March 2026 and August 2026.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 96 people who took the Breakroom Quiz between March 2026 and August 2026.
Do workers feel well informed about how Harris Teeter is doing?
Only some people feel well informed about how the company is doing.
39% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 89 people who took the Breakroom Quiz between March 2026 and August 2026.
39% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 89 people who took the Breakroom Quiz between March 2026 and August 2026.
What are the most popular job types at Harris Teeter?
What are the most popular jobs at Harris Teeter?
What are the most popular categories at Harris Teeter?
Harris Teeter rating
6.3
Based on 872 frontline employees who took The Breakroom Quiz
46th of 124 rated grocery stores
Job description
This is a full time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a pleasant and satisfying experience. This requires a defined level of supervisory skills, product knowledge, sales ability, customer relations skills, and cooperation with fellow associates.
Customers are among our Company's most valuable assets. Each of you represents Harris Teeter to our customers and the public. The way we do our jobs presents an image of our entire Company. Customers judge us by how they are treated each time they have contact with us. Therefore, one of our top business priorities is to assist any customer or potential customer. Nothing is more important than being courteous, friendly, helpful, and prompt in the attention you give to customers.
Harris Teeter will provide customer service training to all associates who have extensive customer contact. If a customer wishes to make a specific comment or complaint, you are required to direct that person to the manager-on-duty for appropriate action. Remember that your contacts with the public in person, over the telephone, and through all your communications reflect not only on you but also on Harris Teeter as a whole. Positive customer relations will not only enhance the public's image of Harris Teeter, but also pay off in greater customer loyalty and increased sales and profit.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Your primary job function is to personally perform the first set of functions while ensuring that all Fuel Station associates also perform them. Additional essential job functions are listed under SUPERVISORY JOB FUNCTIONS.
CUSTOMER SERVICE
Model "Service Excellence" behavior; deliver and encourage other Associates to deliver excellent Customer service every day
Initiate interaction with customers on the sales floor. Ask the customers questions regarding their shopping needs. Provide customers information needed to meet their taste and meal requirements. Follow through on customer requests. Your job performance is required to demonstrate the highest level of customer service. Never be rude to a customer under any circumstance.
Follow through on customer requests. If you cannot say "yes" to a customer's request, bring in the manager-on-duty. Never turn down business.
Make eye contact with and smile at every customer.
Speak to customers in a genuine, clear, and enthusiastic manner and ask if they found everything they were looking for.
Reflect an appropriate business image to customers and visitors. How you dress, your grooming and personal cleanliness standards all contribute to that image and also to the morale of your fellow associates. During business hours or whenever representing Harris Teeter, you are expected to present a clean, neat, and tasteful appearance. You are required to always dress and groom yourself according to our Company policy that reflects accepted conservative norms.
Be reliable and punctual by reporting for work on time and as scheduled. When you are absent or late, it places a burden on other associates and can impact productivity and service. In the rare instances when you cannot avoid being late or are unable to work as scheduled, notify your supervisor or Manager-on-duty two (2) hours in advance of your scheduled start time so that appropriate arrangements can be made.
Keep Our Shelves Properly Stocked. Stock and block product according to standards and in a manner that maximizes sales and minimizes shrink. Work backstock on a regular basis. Process close-dated and damaged product according to standards.
Check merchandising displays regularly to ensure the availability of advertised items.
Inform management of the lack of advertised items and/or samples, incorrect prices, missing signs, departmental changes, and/or other situations as appropriate. Ensure problem gets fixed.
Sell only in-date products. Follow Harris Teeter standards regarding product preparation, merchandising, rotation, dating, and markdown standards and guidelines. Comply with the Food Safety policy (RO-37).
Keep Our Stores Clean. Comply with Health Department and Department of Agriculture [Weights & Measures] standards, regulations, and requirements. Follow Harris Teeter sanitation standards and procedures.
Communicate in English with customers and fellow associates regarding requests, current sales promotions, marketing campaigns, and essential products. When a customer asks where a product is located, take the customer to the product.
Be knowledgeable of and perform fixed activities when business is light. (i.e. sweeping, cleaning, blocking, straightening, etc.)
Answer telephones by saying "Harris Teeter [store name], this is [name], may I help you?" and provide requested information in a polite and professional manner. Respond back to people on "hold" in a timely manner.
Understand the overall Non-Perishable Department operation. Complete paperwork accurately and maintain proper records.
Operate baler and compactors. Make bale when appropriate.
Follow all safety regulations and help keep the store free of dangerous situations. Immediately inform store management of all accidents and/or safety hazards. Record accidents and safety hazards in the designated log.
Ensure that chemicals are handled, mixed, and applied according to directions and in compliance to the Hazard Communication Program Manual.
Adapt to various situations and adjust to shifting priorities. Be flexible and able to perform multiple tasks. Balance taking direction with taking initiative and demonstrate the flexibility required to accomplish the duties of the entire shift.
Provide assistance to fellow associates to complete daily tasks such as unloading trucks, checking in deliveries, taking inventory, restocking and organizing display merchandisers and coolers, and other duties as assigned.
Establish a working and shopping environment of trust, respect, and integrity.
Take Excellent Care Of Your Fellow Associates. Be a team player. Support and assist your fellow associates without complaint. Be open to new ideas and opportunities. Follow through with any special requests or recommendations from management.
Comply with Company standards, policies, and procedures.
Perform cashier functions; including opening/closing register, ringing sales, completing tender transactions, making money drops.
Perform essential job functions throughout scheduled hours.
Pump gas, when required.
Perform fuel surveys daily.
Clean up spills and complete Fuel Spill Report.
Train new Fuel Center Associates.
Maintain knowledge of emergency phone numbers and procedures
Communicate store department needs to Store Director/ Regional Specialist.
SUPERVISORY JOB FUNCTIONS
Supervise the department as to maximize gross profit and minimize operating expenses. Be knowledgeable of department and store sales and profit objectives.
Effectively schedule associates. Assign duties to associates.
Monitor and analyze sales and labor hours used on a daily and weekly basis. Make timely and effective decisions based on this analysis.
Perform duties of all direct reports when appropriate.
Maintain overall department conditions to meet Harris Teeter Standards.
Order product to eliminate out-of-stocks and maintain designated inventory levels. Ensure that items listed on the order register are actually received. Secure credits when appropriate.
Listen to both customer and associate complaints, and resolve problems to restore and promote good public relations.
Ensure that the Fuel Station's inventory levels support the customers' requests for all ad and standard products. Ensure the accuracy of the inventory and price change processes. Correctly conduct period inventories according to standards and established procedures.
Promote the efficient operations of the store following the procedures detailed in Harris Teeter's Standards manual.
Record and follow up on any in-store maintenance. Ensure that situations are resolved and not recurring problems.
Execute approved department opening and closing procedures and ensuring that all operational standards are met.
Ensure all associates receive appropriate break and meal periods.
Professionally communicate expectations to associates and ensure they are properly trained to perform their jobs. Encourage and make time for cross training.
Convey timely information to the associates regarding current promotions and marketing campaigns. Explain to associates why changes were made in operating procedures.
Have a working knowledge of the mission and goals of your department, your store, and your Company. Discuss these with your associates on a daily basis.
Keep your promises to customers and fellow associates. Respond to questions in a timely and proper manner.
Ask for the opinion and suggestions of your associates where appropriate. Encourage associates to make suggestions for process improvements. Ensure they receive recognition for their ideas.
Recognize exemplary job performance. Acknowledge positive job performance daily.
Address performance problems or record associates' out of the ordinary behavior when it occurs, using the Constructive Advice forms. Discuss behavior and possible corrective action with associates to create an action plan according to prescribed procedure. Sign off on the documents with those associates involved and submit to regional staff for review.
Gas Station Attendant Fuel Cashier Clerk Retail
QUALIFICATIONS - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associates must be at least 18 years of age.
PERSONAL SKILLS. Exceptional interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.
EDUCATION and/or EXPERIENCE. High school diploma or general education degree (GED); or two to three years related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS. Ability to read and comprehend simple instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization who only speak English.
MATHEMATICAL SKILLS. Ability to add and subtract two digit numbers and to perform these operations using units of American money and weight measurement.
REASONING ABILITY. Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS. Complete Company's training including but not limited to: new hire orientation, food sanitation, customer service network, safety, food safety, and product knowledge.
PHYSICAL DEMANDS. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The associate is occasionally required to climb or balance and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 75 pounds and reaches from 6-72 inches. Specific vision abilities required by this job include close vision, color, and depth perception.
WORK ENVIRONMENT. The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is frequently exposed to wet, hot, or cold conditions and moving mechanical parts. The associate is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually moderate.
Disclaimer
The physical demands, job duties, elements, responsibilities, skills, functions, experience, and the requirements and conditions listed in this Physical Demands Analysis are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this Physical Demands Analysis at any time and to require employees to perform other duties as circumstances dictate or conditions of its business, competitive considerations, technological changes and/or advancements of the work environment.
COMPENTENCIES. To perform the job successfully, an individual is required to demonstrate the following competencies:
Analytical - Collects and researches data; Uses intuition and experience to complement data.
Design - Demonstrates attention to detail.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Project Management - Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds t
Customers are among our Company's most valuable assets. Each of you represents Harris Teeter to our customers and the public. The way we do our jobs presents an image of our entire Company. Customers judge us by how they are treated each time they have contact with us. Therefore, one of our top business priorities is to assist any customer or potential customer. Nothing is more important than being courteous, friendly, helpful, and prompt in the attention you give to customers.
Harris Teeter will provide customer service training to all associates who have extensive customer contact. If a customer wishes to make a specific comment or complaint, you are required to direct that person to the manager-on-duty for appropriate action. Remember that your contacts with the public in person, over the telephone, and through all your communications reflect not only on you but also on Harris Teeter as a whole. Positive customer relations will not only enhance the public's image of Harris Teeter, but also pay off in greater customer loyalty and increased sales and profit.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Your primary job function is to personally perform the first set of functions while ensuring that all Fuel Station associates also perform them. Additional essential job functions are listed under SUPERVISORY JOB FUNCTIONS.
CUSTOMER SERVICE
Model "Service Excellence" behavior; deliver and encourage other Associates to deliver excellent Customer service every day
Initiate interaction with customers on the sales floor. Ask the customers questions regarding their shopping needs. Provide customers information needed to meet their taste and meal requirements. Follow through on customer requests. Your job performance is required to demonstrate the highest level of customer service. Never be rude to a customer under any circumstance.
Follow through on customer requests. If you cannot say "yes" to a customer's request, bring in the manager-on-duty. Never turn down business.
Make eye contact with and smile at every customer.
Speak to customers in a genuine, clear, and enthusiastic manner and ask if they found everything they were looking for.
Reflect an appropriate business image to customers and visitors. How you dress, your grooming and personal cleanliness standards all contribute to that image and also to the morale of your fellow associates. During business hours or whenever representing Harris Teeter, you are expected to present a clean, neat, and tasteful appearance. You are required to always dress and groom yourself according to our Company policy that reflects accepted conservative norms.
Be reliable and punctual by reporting for work on time and as scheduled. When you are absent or late, it places a burden on other associates and can impact productivity and service. In the rare instances when you cannot avoid being late or are unable to work as scheduled, notify your supervisor or Manager-on-duty two (2) hours in advance of your scheduled start time so that appropriate arrangements can be made.
Keep Our Shelves Properly Stocked. Stock and block product according to standards and in a manner that maximizes sales and minimizes shrink. Work backstock on a regular basis. Process close-dated and damaged product according to standards.
Check merchandising displays regularly to ensure the availability of advertised items.
Inform management of the lack of advertised items and/or samples, incorrect prices, missing signs, departmental changes, and/or other situations as appropriate. Ensure problem gets fixed.
Sell only in-date products. Follow Harris Teeter standards regarding product preparation, merchandising, rotation, dating, and markdown standards and guidelines. Comply with the Food Safety policy (RO-37).
Keep Our Stores Clean. Comply with Health Department and Department of Agriculture [Weights & Measures] standards, regulations, and requirements. Follow Harris Teeter sanitation standards and procedures.
Communicate in English with customers and fellow associates regarding requests, current sales promotions, marketing campaigns, and essential products. When a customer asks where a product is located, take the customer to the product.
Be knowledgeable of and perform fixed activities when business is light. (i.e. sweeping, cleaning, blocking, straightening, etc.)
Answer telephones by saying "Harris Teeter [store name], this is [name], may I help you?" and provide requested information in a polite and professional manner. Respond back to people on "hold" in a timely manner.
Understand the overall Non-Perishable Department operation. Complete paperwork accurately and maintain proper records.
Operate baler and compactors. Make bale when appropriate.
Follow all safety regulations and help keep the store free of dangerous situations. Immediately inform store management of all accidents and/or safety hazards. Record accidents and safety hazards in the designated log.
Ensure that chemicals are handled, mixed, and applied according to directions and in compliance to the Hazard Communication Program Manual.
Adapt to various situations and adjust to shifting priorities. Be flexible and able to perform multiple tasks. Balance taking direction with taking initiative and demonstrate the flexibility required to accomplish the duties of the entire shift.
Provide assistance to fellow associates to complete daily tasks such as unloading trucks, checking in deliveries, taking inventory, restocking and organizing display merchandisers and coolers, and other duties as assigned.
Establish a working and shopping environment of trust, respect, and integrity.
Take Excellent Care Of Your Fellow Associates. Be a team player. Support and assist your fellow associates without complaint. Be open to new ideas and opportunities. Follow through with any special requests or recommendations from management.
Comply with Company standards, policies, and procedures.
Perform cashier functions; including opening/closing register, ringing sales, completing tender transactions, making money drops.
Perform essential job functions throughout scheduled hours.
Pump gas, when required.
Perform fuel surveys daily.
Clean up spills and complete Fuel Spill Report.
Train new Fuel Center Associates.
Maintain knowledge of emergency phone numbers and procedures
Communicate store department needs to Store Director/ Regional Specialist.
SUPERVISORY JOB FUNCTIONS
Supervise the department as to maximize gross profit and minimize operating expenses. Be knowledgeable of department and store sales and profit objectives.
Effectively schedule associates. Assign duties to associates.
Monitor and analyze sales and labor hours used on a daily and weekly basis. Make timely and effective decisions based on this analysis.
Perform duties of all direct reports when appropriate.
Maintain overall department conditions to meet Harris Teeter Standards.
Order product to eliminate out-of-stocks and maintain designated inventory levels. Ensure that items listed on the order register are actually received. Secure credits when appropriate.
Listen to both customer and associate complaints, and resolve problems to restore and promote good public relations.
Ensure that the Fuel Station's inventory levels support the customers' requests for all ad and standard products. Ensure the accuracy of the inventory and price change processes. Correctly conduct period inventories according to standards and established procedures.
Promote the efficient operations of the store following the procedures detailed in Harris Teeter's Standards manual.
Record and follow up on any in-store maintenance. Ensure that situations are resolved and not recurring problems.
Execute approved department opening and closing procedures and ensuring that all operational standards are met.
Ensure all associates receive appropriate break and meal periods.
Professionally communicate expectations to associates and ensure they are properly trained to perform their jobs. Encourage and make time for cross training.
Convey timely information to the associates regarding current promotions and marketing campaigns. Explain to associates why changes were made in operating procedures.
Have a working knowledge of the mission and goals of your department, your store, and your Company. Discuss these with your associates on a daily basis.
Keep your promises to customers and fellow associates. Respond to questions in a timely and proper manner.
Ask for the opinion and suggestions of your associates where appropriate. Encourage associates to make suggestions for process improvements. Ensure they receive recognition for their ideas.
Recognize exemplary job performance. Acknowledge positive job performance daily.
Address performance problems or record associates' out of the ordinary behavior when it occurs, using the Constructive Advice forms. Discuss behavior and possible corrective action with associates to create an action plan according to prescribed procedure. Sign off on the documents with those associates involved and submit to regional staff for review.
Gas Station Attendant Fuel Cashier Clerk Retail
QUALIFICATIONS - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associates must be at least 18 years of age.
PERSONAL SKILLS. Exceptional interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.
EDUCATION and/or EXPERIENCE. High school diploma or general education degree (GED); or two to three years related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS. Ability to read and comprehend simple instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization who only speak English.
MATHEMATICAL SKILLS. Ability to add and subtract two digit numbers and to perform these operations using units of American money and weight measurement.
REASONING ABILITY. Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS. Complete Company's training including but not limited to: new hire orientation, food sanitation, customer service network, safety, food safety, and product knowledge.
PHYSICAL DEMANDS. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The associate is occasionally required to climb or balance and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 75 pounds and reaches from 6-72 inches. Specific vision abilities required by this job include close vision, color, and depth perception.
WORK ENVIRONMENT. The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is frequently exposed to wet, hot, or cold conditions and moving mechanical parts. The associate is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually moderate.
Disclaimer
The physical demands, job duties, elements, responsibilities, skills, functions, experience, and the requirements and conditions listed in this Physical Demands Analysis are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this Physical Demands Analysis at any time and to require employees to perform other duties as circumstances dictate or conditions of its business, competitive considerations, technological changes and/or advancements of the work environment.
COMPENTENCIES. To perform the job successfully, an individual is required to demonstrate the following competencies:
Analytical - Collects and researches data; Uses intuition and experience to complement data.
Design - Demonstrates attention to detail.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Project Management - Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds t
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About Harris Teeter
Sourced by ZipRecruiter
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Matthews, NC, US
Year founded
1936