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63 Grainger Route Service Representative Jobs Hiring Near You

Lancesoft

Route Service Representative

Buffalo, NY · On-site

$18.50 - $23.75/hr

Route Service Representative Location: Buffalo NY 14228 Duration: 7/21/2026 - 10/2/2026 Shift/Time Zone: All shifts/eastern * The Route Service Representative (RSR) is the face of Client to the ...

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Grainger Jobs Information

What is it like to work at Grainger?

Grainger operates in a fast-paced, customer-centric environment that emphasizes collaboration and innovation. As a leading broad-line supplier of maintenance, repair, and operating (MRO) products, Grainger's teams work together to deliver products and services to customers across various industries, with a focus on providing exceptional customer experiences. Working at Grainger may appeal to candidates who value a dynamic work environment, opportunities for professional growth, and the chance to contribute to a company that has been a trusted partner to customers for over 95 years.

What makes Grainger an attractive place to work?

Grainger is a leading broad-line distributor of maintenance, repair, and operating (MRO) supplies and services, with a long history of innovation and customer satisfaction. The company offers a dynamic work environment that values collaboration, innovation, and employee growth, with opportunities for professional development and career advancement in a stable and secure setting. By joining Grainger, individuals can contribute to the company's mission of building long-term relationships with customers and suppliers, and make a meaningful impact in the MRO industry.

Do workers at Grainger get paid breaks?

Sometimes. Only some people get paid breaks.
39% of people say they don’t get paid breaks.
Based on data from 56 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Grainger pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
34% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 64 people who took the Breakroom Quiz between July 2025 and July 2026.

At Grainger, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
90% of people say they have to use vacation days when they’re out sick.
Based on data from 69 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Grainger affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 58 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Grainger?

Most people get paid time off work.
99% of people say they get paid time off.
Based on data from 71 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 59% of people with changing schedules find out their shifts one week or less ahead of time.
  • 16% of people with changing schedules find out their shifts two weeks ahead of time.
  • 22% of people with changing schedules find out their shifts three weeks ahead of time.
  • 3% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 32 people who took the Breakroom Quiz between November 2024 and February 2026.

Do workers at Grainger worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 66 people who took the Breakroom Quiz between February 2025 and February 2026.

Do Grainger workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
45% report that they don’t have enough control over which shifts they work.
Based on data from 86 people who took the Breakroom Quiz between November 2024 and November 2025.

How easy is it for Grainger workers to change shifts?

Some people find it hard to change shifts.
42% of people report that it’s hard to change shifts if they need to.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and November 2025.

How easy is it to get time off at Grainger?

Most people find it easy to get time off.
79% of people report it’s easy to get time off.
Based on data from 66 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Grainger managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
97% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 66 people who took the Breakroom Quiz between February 2025 and February 2026.

Do jobs at Grainger spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 66 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to take sick days at Grainger?

Most people find it easy to take sick days.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 62 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Grainger job good for students?

Most students say this is a good place to work if you’re studying.
79% of students report this is a good place to work if you’re studying.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and January 2026.

Is working at Grainger good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 66 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Grainger feel treated with respect by their managers?

Most people feel treated with respect by their managers.
91% of people say they’re treated with respect by their managers.
Based on data from 65 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Grainger get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 71 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Grainger?

Some people feel stressed out here.
65% of people say they often feel stressed out at work.
Based on data from 66 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Grainger enjoy their jobs?

Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 57 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Grainger recommend working with their team?

Only some people recommend working with their team.
36% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 72 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Grainger?

Most people got enough training when they started.
69% of people report they got enough training when they started working here.
Based on data from 65 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Grainger?

Only some people are given support to advance their career here.
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 60 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Grainger’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 61 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Grainger is doing?

Most people feel well informed about how the company is doing.
86% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 63 people who took the Breakroom Quiz between July 2025 and July 2026.
What other companies are hiring for Route Service Representative jobs?
What are the most popular jobs at Grainger?
What are the most popular categories at Grainger?
Infographic showing various Route Service Representative job openings at Grainger in the United States as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 77% Physical, 20% Hybrid, and 3% Remote job distribution.

Route Service Representative

Lancesoft

Buffalo, NY • On-site

$18.50 - $23.75/hr

Full-time

Posted 21 days ago

Job description

Title: Route Service Representative
Location: Buffalo NY 14228
Duration: 7/21/2026 - 10/2/2026
Shift/Time Zone: All shifts/eastern
Job Description:
  • The Route Service Representative (RSR) is the face of Client to the public, our customers and acts as an Ambassador for the company in everything he/she does.
  • This position performs day to day route operations by serving client needs with regard to properly tracking, sorting, storing and transporting patient specimens and other materials including but not limited to supplies and patient results.

Duties and Responsibilities:
  • Responsible for compliance with all processes including and not limited to:
  • timekeeping, attendance and punctuality, vehicle safety and cleanliness, safety and OSHA requirements, handheld /scanning device and usage, proper handling and storage of all samples from the client office to the drop off point, proper packing of specimens for shipment, end of day vehicle checks, dress code, code of conduct and all Company / Regional / Logistics policies and procedures.
  • Responsible for the safe and timely transportation of specimens, supplies, reports, equipment and materials to the appropriate destination.
  • Responsible for operating company vehicle safely as well as maintaining a valid driver's license and driving record within acceptable company guidelines.
  • Ensure route is started with proper equipment tools. i.e., route scanner sync/paper logs, carry bag, properly prepared coolers for 3 separate thermal storage, dry ice, cell
  • phone, keys, door hangers, observation reports, etc.
  • Follow route as scheduled/sequenced while allowing for will-call stops and special pickups.
  • Maintain specimen integrity at all times, including the utilization of specimen carry bag to transport specimens from client office/lock box to vehicle by temperature.
  • Follow all scan/documentation requirements including but not limited to tissue/irreplaceable and frozen tracking processes.
  • Place "Door Hanger" for will-call clients with no specimens out. Place "Door Hanger" for Daily clients who regularly provide specimens but none are available at scheduled pick up.
  • The RSR is required to notify their Supervisor and/or Team Leader of service issue for a next morning follow up.
  • Communicate with Dispatch before leaving an area to ensure will-calls have been cleared.
  • Keep route information, sequencing and all client notes up to date.
  • Attendance and punctuality in meetings and training sessions.
  • Meet all training requirements in a timely manner as assigned.
  • Properly care for and maintain company equipment including scanners, telephones, vehicles etc... Communicate any deficiencies with equipment.
  • Document and provide appropriate client satisfaction information to Logistics Management.
  • Maintain professionalism and a service orientation with clients using Everyday Excellence and the Five Guiding Principles.
  • Demonstrate Everyday Excellence in the Client Behaviors; Agility, Customer Focus, Transparency, United as One Team and Performance Oriented.

Job Qualifications
  • (Work Experience, Physical & Mental Requirements, Knowledge, Skills)

Required Work Experience:
  • Valid Driver's license with a minimum of 1 year driving experience and documentation of a Motor Vehicle Record with three moving violation convictions within the previous 36-month period.

Preferred Work Experience:
  • 1 year of experience in a customer service, logistics, or delivery related job strongly preferred.

Physical and Mental Requirements:
  • Position requires travel
  • Extensive use of phone and hand held device (PC)
  • Prolonged standing/sitting/walking/driving
  • Fine dexterity with hands/steadiness
  • Able to lift up to 25 pounds; may occasionally need to lift 40 pounds; carrying up to 15 pounds for several minutes at a tim
  • Ability to communicate effectively in English with clients, supervisors and peers
  • Vision-requires constant mental visual attention to details as well as ability to see well in limited light scenarios
  • Balancing
  • Bending/kneelin
  • Pushing/pulling
  • Reaching/twisting

Knowledge:
  • General computer knowledge and experience with handheld scanner equipment preferred.

Skills:
  • Strong customer service skills
  • Strong interpersonal skills
  • Strong problem-solving skills
  • Strong sense of collaboration
  • Strong communication skills
  • Strong decision-making skills
  • Customer Focus
  • Integrity
  • Trust
  • Act with a Sense of Urgency/ Importance
  • Approachable
  • Service driven
  • Sincere
  • Composure
  • Professionalism
  • Honesty
  • respect
  • Patience
  • Knowledgeable
  • Humorous
  • Self-Development
  • Informing
  • Drive for Results
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About LanceSoft

Sourced by ZipRecruiter

Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Herndon, VA, US

Year founded

2000

Social media

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