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66 Grainger Account Service Representative Jobs Hiring Near You

Grainger Businesses

Field Account Representative

Boise, ID · On-site

$47K - $70K/yr

Position Details The Field Account Representative (FAR) is a business to business outside sales ... Grainger's "Value Proposition" by demonstrating the features and benefits of products and services ...

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Grainger Jobs Information

What is it like to work at Grainger?

Grainger operates in a fast-paced, customer-centric environment that emphasizes collaboration and innovation. As a leading broad-line supplier of maintenance, repair, and operating (MRO) products, Grainger's teams work together to deliver products and services to customers across various industries, with a focus on providing exceptional customer experiences. Working at Grainger may appeal to candidates who value a dynamic work environment, opportunities for professional growth, and the chance to contribute to a company that has been a trusted partner to customers for over 95 years.

What makes Grainger an attractive place to work?

Grainger is a leading broad-line distributor of maintenance, repair, and operating (MRO) supplies and services, with a long history of innovation and customer satisfaction. The company offers a dynamic work environment that values collaboration, innovation, and employee growth, with opportunities for professional development and career advancement in a stable and secure setting. By joining Grainger, individuals can contribute to the company's mission of building long-term relationships with customers and suppliers, and make a meaningful impact in the MRO industry.

Do workers at Grainger get paid breaks?

Sometimes. Only some people get paid breaks.
40% of people say they don’t get paid breaks.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Grainger pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
35% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 57 people who took the Breakroom Quiz between August 2025 and August 2026.

At Grainger, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
89% of people say they have to use vacation days when they’re out sick.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Grainger affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Grainger?

Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 61% of people with changing schedules find out their shifts one week or less ahead of time.
  • 15% of people with changing schedules find out their shifts two weeks ahead of time.
  • 21% of people with changing schedules find out their shifts three weeks ahead of time.
  • 3% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 33 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers at Grainger worry about hours?

Most people don’t worry about getting enough hours.
78% of people report they don’t worry about getting enough hours.
Based on data from 107 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Grainger workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
45% report that they don’t have enough control over which shifts they work.
Based on data from 89 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for Grainger workers to change shifts?

Some people find it hard to change shifts.
42% of people report that it’s hard to change shifts if they need to.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to get time off at Grainger?

Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Grainger managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
96% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 107 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Grainger spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 105 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Grainger?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 56 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Grainger job good for students?

Most students say this is a good place to work if you’re studying.
79% of students report this is a good place to work if you’re studying.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and January 2026.

Is working at Grainger good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 66 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Grainger feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Grainger get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Grainger?

Some people feel stressed here.
66% of people say they often feel stressed at work.
Based on data from 61 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Grainger enjoy their jobs?

Most people enjoy their job.
76% of people report they enjoy their job.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Grainger recommend working with their team?

Only some people recommend working with their team.
35% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Grainger?

Most people got enough training when they started.
68% of people report they got enough training when they started working here.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Grainger?

Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Grainger’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 56 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Grainger is doing?

Most people feel well informed about how the company is doing.
84% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 56 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Account Service Representative jobs?

What are the most popular jobs at Grainger?

What are the most popular categories at Grainger?

Infographic showing various Account Service Representative job openings at Grainger in the United States as of August 2026, with employment types broken down into 6% Internship, 85% Full Time, 8% Part Time, and 1% Nights. Highlights an 76% Physical, 20% Hybrid, and 4% Remote job distribution.

Field Account Representative

Grainger Businesses

North Haven, CT

$55K - $83K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Grainger rating

8.2

Company rating: 8.2 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

36th of 366 rated logistics

Job description

 

Work Location Type: Hybrid  

Req Number  334111

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com.  

Compensation

The anticipated base pay compensation range for this position is $55,400.00 – $83,200.00. This role is eligible for an incentive target of up to % or $ $20,300.00, based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.

Rewards and Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

  • Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
  • 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
  • Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
  • Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger’s benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

Grainger Benefits

The pay range provided above is not a guarantee of compensation.  The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.   

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. 

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Details
The Field Account Representative (FAR) is a business to business outside sales role, reporting to a Field Sales Manager. This position manages an average of 85 existing medium sized customers, representing an annual portfolio value of approximately $2 million. The FAR seeks to understand unique customer Maintenance Repair & Operations (MRO) industry challenges and present Grainger’s “Value Proposition” by demonstrating the features and benefits of products and services effectively. This individual spends the majority of their time within an assigned geography at customer sites, engaging in face-to-face interactions. Identifying business opportunities promoting Grainger’s offerings while exemplifying the company’s principles.


You Will
  • Create a territory plan that assesses and prioritizes customer needs while achieving or exceeding performance targets aligned with sales strategies.
  • Build and execute account plans focused on growing all customers through building relationships, increasing number of contacts, and demonstrating the features and benefits of products and services effectively.
  • Leverage technology, internal and external resources to plan for and deliver relevant, timely and valuable customer meetings that build trust and grow sales.
  • Maintain an active robust pipeline, leverage opportunities to negotiate and drive sales that that balance customer satisfaction with profitability.
  • Utilize CRM system to prioritize leads, manage opportunities, and document account interactions to track progress to ensure timely follow-ups and deal closures.
  • Expand customer contacts to strengthen relationships and uncover additional business opportunities.
  • Utilize various communication channels to proactively increase sales, maximize customer purchasing, and provide real-time solutions to customer needs.
You Have
  • High School Diploma/GED
  • Associate's Degree or
  • Bachelor's Degree or equivalent experience preferred
  • 1+ years of sales experience
  • Ability to travel and have occasional overnights (dependent on territory)
  • Respond effectively to customer needs, ensuring high levels of satisfaction and service quality.
  • Influence outcomes and gain support through logical reasoning, clear communication, and relationship-building.
  • Manage tasks and priorities effectively through structured planning and execution.
  • Convey information clearly and professionally in both written and verbal formats.
  • Consistently initiates and completes assignments independently, with persistence and timely follow-through.
  • A valid driver's license

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

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About Grainger

Sourced by ZipRecruiter

Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money. We're looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today.

Industry

Office administration and facilities support services

Company size

10,000+ Employees

Headquarters location

Lake Forest, IL, US

Year founded

1927

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