FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care ... Working with the Manager this role will document processes and have a lead role in training ...

60 Freedomcare Intake Manager Jobs Hiring Near You
FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care ... Working with the Manager this role will document processes and have a lead role in training ...
Launch Specialist I (Hybrid / Chicago, IL)
Chicago, IL · On-site +1
$17.50 - $23.25/hr
FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care ... Working with the Manager this role will document processes and have a lead role in training ...
Launch Specialist I (Hybrid / Chicago, IL)
Chicago, IL · On-site +1
$17.50 - $23.25/hr
FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care ... Working with the Manager this role will document processes and have a lead role in training ...
Make a Difference in Healthcare: Join FreedomCare in Oregon! Are you passionate about helping ... Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on ...
Make a Difference in Healthcare: Join FreedomCare in Oregon! Are you passionate about helping ... Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on ...
Make a Difference in Healthcare: Join FreedomCare in Arizona! Are you passionate about helping ... Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on ...
Make a Difference in Healthcare: Join FreedomCare in Arizona! Are you passionate about helping ... Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on ...
Make a Difference in Healthcare: Join FreedomCare in Oregon! Are you passionate about helping ... Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on ...
Make a Difference in Healthcare: Join FreedomCare in Oregon! Are you passionate about helping ... Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on ...
Make a Difference in Healthcare: Join FreedomCare in Arizona! Are you passionate about helping ... Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on ...
Make a Difference in Healthcare: Join FreedomCare in Arizona! Are you passionate about helping ... Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on ...
Talent Pool - Upcoming Opportunities (Harrisburg, PA)
Harrisburg, PA · On-site
$16.75 - $22.25/hr
Intake Specialist I: collaborate closely with patients and caregivers to educate and assist them ... Time Management & Multitasking: excellent time management skills with the ability to prioritize ...
Talent Pool - Upcoming Opportunities (Harrisburg, PA)
Harrisburg, PA · On-site
$16.75 - $22.25/hr
Intake Specialist I: collaborate closely with patients and caregivers to educate and assist them ... Time Management & Multitasking: excellent time management skills with the ability to prioritize ...
Talent Pool - Upcoming Opportunities (Philadelphia, PA)
$17.25 - $22.75/hr
Intake Specialist I: collaborate closely with patients and caregivers to educate and assist them ... Time Management & Multitasking: excellent time management skills with the ability to prioritize ...
Talent Pool - Upcoming Opportunities (Philadelphia, PA)
$17.25 - $22.75/hr
Intake Specialist I: collaborate closely with patients and caregivers to educate and assist them ... Time Management & Multitasking: excellent time management skills with the ability to prioritize ...
Make a Difference in Healthcare: Join FreedomCare in Missouri! Are you passionate about helping ... Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on ...
Make a Difference in Healthcare: Join FreedomCare in Missouri! Are you passionate about helping ... Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on ...
Talent Pool - Upcoming Opportunities (Pittsburgh, PA)
Pittsburgh, PA · On-site
$16.50 - $21.75/hr
Intake Specialist I: collaborate closely with patients and caregivers to educate and assist them ... Time Management & Multitasking: excellent time management skills with the ability to prioritize ...
Talent Pool - Upcoming Opportunities (Pittsburgh, PA)
Pittsburgh, PA · On-site
$16.50 - $21.75/hr
Intake Specialist I: collaborate closely with patients and caregivers to educate and assist them ... Time Management & Multitasking: excellent time management skills with the ability to prioritize ...
Launch Specialist I (Hybrid / Chicago, IL)
Chicago, IL · Hybrid
$17.50 - $23.25/hr
FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care ... Working with the Manager this role will document processes and have a lead role in training ...
Launch Specialist I (Hybrid / Chicago, IL)
Chicago, IL · Hybrid
$17.50 - $23.25/hr
FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care ... Working with the Manager this role will document processes and have a lead role in training ...
FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care ... Working with the Manager this role will document processes and have a lead role in training ...
FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care ... Working with the Manager this role will document processes and have a lead role in training ...
Call Center Team Lead of Intake (Denver, CO)
Denver, CO · On-site
$24 - $28/hr
Experience with performance management * Demonstrate proficiency in our Intake process and systems at FreedomCare * We are looking for people with above average performance in monthly SOC category
Call Center Team Lead of Intake (Denver, CO)
Denver, CO · On-site
$24 - $28/hr
Experience with performance management * Demonstrate proficiency in our Intake process and systems at FreedomCare * We are looking for people with above average performance in monthly SOC category
FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care ... Working with the Manager this role will document processes and have a lead role in training ...
FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care ... Working with the Manager this role will document processes and have a lead role in training ...
Launch Specialist (Hybrid Southfield, MI)
Southfield, MI · On-site +1
$18.25 - $23.25/hr
FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care ... Working with the Manager this role will document processes and have a lead role in training ...
Launch Specialist (Hybrid Southfield, MI)
Southfield, MI · On-site +1
$18.25 - $23.25/hr
FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care ... Working with the Manager this role will document processes and have a lead role in training ...
FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care ... Working with the Manager this role will document processes and have a lead role in training ...
FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care ... Working with the Manager this role will document processes and have a lead role in training ...
FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care ... Working with the Manager this role will document processes and have a lead role in training ...
FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care ... Working with the Manager this role will document processes and have a lead role in training ...
FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care ... This role supports the Intake team ensuring the patient and caregiver in providing education ...
FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care ... This role supports the Intake team ensuring the patient and caregiver in providing education ...
... agreements, managed care requirements, and FreedomCare policies. The Program Director leads ... The role also partners with Marketing, business development, intake, clinical, compliance, finance ...
... agreements, managed care requirements, and FreedomCare policies. The Program Director leads ... The role also partners with Marketing, business development, intake, clinical, compliance, finance ...
... agreements, managed care requirements, and FreedomCare policies. The Program Director leads ... The role also partners with Marketing, business development, intake, clinical, compliance, finance ...
... agreements, managed care requirements, and FreedomCare policies. The Program Director leads ... The role also partners with Marketing, business development, intake, clinical, compliance, finance ...
FreedomCare Jobs Information
Do workers at FreedomCare get paid breaks?
37% of people say they don’t get paid breaks.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and May 2026.
Does FreedomCare pay people when they’re sick?
40% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and July 2026.
At FreedomCare, are sick days and vacation days separate paid time off?
47% of people say they have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and May 2026.
Do part-time workers get paid time off at FreedomCare?
67% of people who work part-time say they don’t get paid time off
Based on data from 9 people who took the Breakroom Quiz between June 2025 and May 2026.
Is the health insurance from FreedomCare affordable enough for their workers?
83% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between March 2025 and March 2026.
Do people get paid time off at FreedomCare?
36% of people say they don’t get paid time off.
Based on data from 25 people who took the Breakroom Quiz between May 2025 and July 2026.
How far ahead of time do people find out their work schedule?
- 60% of people with changing schedules find out their shifts one week or less ahead of time.
- 20% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 20% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and July 2026.
Do workers at FreedomCare worry about hours?
68% of people report they don’t worry about getting enough hours.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and July 2026.
Do FreedomCare workers get to choose the shifts they work?
42% report that they don’t have enough control over which shifts they work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and July 2026.
How easy is it for FreedomCare workers to change shifts?
76% of people report that it’s easy to change shifts if they need to.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and April 2026.
How easy is it to get time off at FreedomCare?
43% of people report it’s hard to get time off.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.
Do FreedomCare managers change schedules at the last minute?
86% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.
Do jobs at FreedomCare spill into time workers aren’t paid for?
29% of people report that their job takes up time that they don’t get paid for.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and July 2026.
How easy is it to take sick days at FreedomCare?
79% of people report that it’s easy to take time off if they are sick.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and July 2026.
Is working at FreedomCare good if you’re a parent or caregiver?
93% of people who care for a child or other relative report this is a good place to work.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and June 2026.
Do people at FreedomCare feel treated with respect by their managers?
86% of people say they’re treated with respect by their managers.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at FreedomCare get to take their breaks without interruption?
79% of people report that they get to take their breaks without interruption.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and May 2026.
Is it stressful to work at FreedomCare?
52% of people say they often feel stressed at work.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at FreedomCare enjoy their jobs?
83% of people report they enjoy their job.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at FreedomCare recommend working with their team?
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get enough training when they start at FreedomCare?
39% of people report they didn’t get enough training when they started working here.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get support to advance at FreedomCare?
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people think FreedomCare’s headquarters understands what’s happening where they work?
51% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and July 2026.
Do workers feel well informed about how FreedomCare is doing?
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and July 2026.
What other companies are hiring for Intake Manager jobs?
What are the most popular jobs at Freedomcare?
What are the most popular categories at Freedomcare?

Full-time
Medical, Retirement
Re-posted 10 days ago
FreedomCare rating
6.9
Based on 46 frontline employees who took The Breakroom Quiz
48th of 247 rated social care providers
Job description
We pride ourselves on our values which drive the level of care that we deliver to our patients:
- Here For You (An attitude of service, empathy, and availability)
- Own It (Drive and ownership)
- Do the Right Thing (High integrity)
- Be Positive (Great attitude and a can-do positive approach to challenges)
Join our team and make a positive impact on the lives of others! We are looking for a Launch Specialist I for our National Expansion team.
This is a hybrid position in Cleveland Ohio where you'll come into our beautiful office 3 days a week and work remotely 2 days Monday through Friday.
Department & Position Overview:
The Launch Specialist I will report into the Manager of National Expansion on the National Expansion team. The purpose of this role is to implement standardized Intake processes and standards in a new state and carry best practices to other new states as part of the growth model.
Working with the Manager this role will document processes and have a lead role in training incoming staff.
This role will be viewed as a subject matter expert of Intake and have a wide breath of experience in driving intake and moving Patients and Caregivers to Care.
The role is part of the Launch team, which is responsible for handling operations in each new state when business opens - that is when phones go live, and Patients and Caregivers require attention. The Launch Specialist I will potentially be handling multiple states at the same time.
Every Day You Will:
- Perform tasks associated with onboarding caregivers and patients without the need for oversight. Examples include but are not limited to:
- Knowing and properly documenting exactly where each case is holding in the onboarding process
- Timely follow-up with patients and caregivers
- Proper documentation and use of systems such as Salesforce and TalkDesk
- Pilot and refine new processes for Engagement and Intake in the new markets, including documenting the current processes, making independent adjustments, and identifying the most effective methods to meet or exceed metrics
- Collaborate with the Launch team and other departments to ensure the launch process is smooth, and operational challenges are addressed promptly and effectively
- Overcome roadblocks in the successful onboarding of caregivers and patients
- Identify and develop relationships with key players in each market that can help move cases along or act as referral sources
- Apply compliance and process requirements for each state from the statute to the regulations, to the guides prepared on the state
- Help improve the broader Launch process by providing a feedback loop of opportunities for improvement of the software or processes being implemented
- While this role is focused on engagement/intake processes, the Launch Operations Team cross trains all employees and the ideal candidate would develop basic proficiency in all pre and post care roles once on the team
Ideal Candidate Will Possess:
- A minimum of 2+ years in a consumer facing position handling high call volumes
- Must have examples of identifying process enhancements & improvements
- Possess a strong understanding of the importance of compliance with healthcare regulations and privacy laws (such as HIPAA) and possesses a keen awareness of state-specific regulatory requirements affecting engagement and intake processes
- Must have a background taking initiative to complete tasks and a proactive attitude towards optimization, innovation, and efficiency
- Adaptable and committed to a high-quality launch process
- Strong critical thinking and problem-solving skills to assess situations swiftly, identify issues, and devise effective, innovative solutions
- Must have a proven track record building relationships quickly with a variety of stakeholders
- Exhibits strong self-motivation and the ability to drive projects forward independently. This role requires a high degree of autonomy, with much of the work being done unassisted
- Time and priority management skills translating to the ability to handle several priorities at once without losing quality
Why work at FreedomCare?
We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.
This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!
At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, citizenship or immigration status, or other applicable legally protected characteristics.
#INDHV
What FreedomCare employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom