Universal Health Services
Universal Health Services

61 Uhs Intake Manager Jobs Hiring Near You

... services. In addition, the Intake Manager will support the Community Living Program Managers to ... and Director, health team, etc. and monitors progress through first 60 days of placement. • ...

Intake Manager

Belleville, IL · On-site

$70K - $80K/yr

... navigating a complex healthcare moment--and your leadership helps that journey begin with ... Collaborate closely with Pharmacy Services, Nursing Services, Sales, and executive leadership to ...

Intake Manager

Las Vegas, NV · On-site

$70K - $80K/yr

... healthcare moment-and your leadership helps that journey begin with confidence and trust. What You ... Collaborate closely with Pharmacy Services, Nursing Services, Sales, and executive leadership to ...

Demand Intake Manager Job Type: Contract - W2 Contract Length: 6+ months Target Start Date: ASAP ... paced professional services organization. This is a high-impact role that requires a ...

Pharmacy Intake Manager

Nanuet, NY · On-site

$65K - $90K/yr

... services, and strong coordination across pharmacy operations. The company works closely with health ... This leadership role is responsible for managing intake staff, monitoring workflow productivity ...

Intake Counselor (DEGREED) FT -Evening

Ocala, FL · On-site

$32.70K - $37.50K/yr

Responsibilities Who We Are The Vines Hospital (affiliated with Universal Health Services ... Manage all aspects of the intake and admission process. * Assess the mental status of patients and ...

... Universal Health Services Inc (UHS) - a Fortune 500 company. Due to continued growth, we are ... that all intake calls are answered promptly and courteously. Provides Crisis Intervention ...

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Universal Health Services Jobs Information

What are the key skills and qualifications needed to thrive as an Intake Manager, and why are they important?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What are some common challenges Intake Managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What are Intake Managers?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

Do workers at Universal Health Services get paid breaks?

Sometimes. Only some people get paid breaks.
65% of people say they don’t get paid breaks.
Based on data from 81 people who took the Breakroom Quiz between May 2025 and May 2026.

Does Universal Health Services pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
49% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 91 people who took the Breakroom Quiz between May 2025 and May 2026.

At Universal Health Services, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
89% of people say they have to use vacation days when they’re out sick.
Based on data from 87 people who took the Breakroom Quiz between May 2025 and May 2026.

Are part-time workers able to get health insurance from Universal Health Services?

Only some people who work part-time can get health insurance.
45% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 11 people who took the Breakroom Quiz between November 2024 and March 2025.

Is the health insurance from Universal Health Services affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 97 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get paid time off at Universal Health Services?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 102 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 13% of people with changing schedules find out their shifts one week or less ahead of time.
  • 25% of people with changing schedules find out their shifts two weeks ahead of time.
  • 10% of people with changing schedules find out their shifts three weeks ahead of time.
  • 52% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 71 people who took the Breakroom Quiz between March 2025 and March 2026.

Do workers at Universal Health Services worry about hours?

Most people don’t worry about getting enough hours.
84% of people report they don’t worry about getting enough hours.
Based on data from 110 people who took the Breakroom Quiz between March 2025 and March 2026.

Do Universal Health Services workers get to choose the shifts they work?

Most people get to choose which shifts they work.
78% report that they have enough control over which shifts they work.
Based on data from 91 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it for Universal Health Services workers to change shifts?

Some people find it hard to change shifts.
36% of people report that it’s hard to change shifts if they need to.
Based on data from 75 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to get time off at Universal Health Services?

Most people find it easy to get time off.
68% of people report it’s easy to get time off.
Based on data from 94 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Universal Health Services managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 109 people who took the Breakroom Quiz between March 2025 and March 2026.

Do workers at Universal Health Services do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
91% of people report that they don’t do extra unpaid work.
Based on data from 106 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to take sick days at Universal Health Services?

Most people find it easy to take sick days.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 100 people who took the Breakroom Quiz between April 2025 and April 2026.

Is a Universal Health Services job good for students?

Most students say this is a good place to work if you’re studying.
79% of students report this is a good place to work if you’re studying.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and March 2026.

Is working at Universal Health Services good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
37% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 65 people who took the Breakroom Quiz between February 2025 and February 2026.

Do people at Universal Health Services feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 91 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Universal Health Services get to take their breaks without interruption?

Only some people get breaks without interruption.
37% of people report that their breaks get interrupted.
Based on data from 86 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at Universal Health Services?

Most people feel stressed out here.
79% of people say they often feel stressed out at work.
Based on data from 94 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Universal Health Services enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 79 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Universal Health Services recommend working with their team?

Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 102 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at Universal Health Services?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 94 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at Universal Health Services?

Only some people are given support to advance their career here.
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 87 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Universal Health Services’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 92 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Universal Health Services is doing?

Only some people feel well informed about how the company is doing.
61% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 90 people who took the Breakroom Quiz between May 2025 and May 2026.
What other companies are hiring for Intake Manager jobs?
What are the most popular categories at Uhs?
Intake Manager

$55K - $65K/yr

Full-time

Medical

Posted 17 days ago


Job description

Why Work For Us
Alexander Shunnarah Trial Attorneys is a rapidly growing personal injury law firm based in Alabama with offices across the nation. We handle complex cases and provide each attorney and staff with the support they need enabling us to best serve our clients. Our attorneys and staff pride themselves on their skill set, experience, compassion, and commitment. We are dedicated to giving our clients the utmost attention and care while fighting for them to get what they deserve.
At Alexander Shunnarah Trial Attorneys, we take a real approach. We are innovative, always finding ways to be better, and have a go-getter mentality across the board. Each team member plays a critical role in our mission. We know our people are what makes us great. If you're looking for a career where you can help make a difference in the lives of others alongside a supportive team, we encourage you to apply!
What We Value
  • Client Commitment
  • Integrity
  • A Will to Win
  • Teamwork
  • Personal Accountability
  • Passion

Why Work For UsWe are the premiere property casualty firm in the country and just so happen to be based in Metairie, Louisiana. We have offices all over the country and frequently are featured as thought leaders in this space.
At Hair Shunnarah Trial Attorneys, we know our people are what makes us great. If you're looking for a career where you can help make a difference in the lives of others alongside a supportive team, we look forward to reviewing your resume!
What We Value
  • Client Commitment
  • Integrity
  • A Will to Win
  • Teamwork
  • Personal Accountability
  • Passion

What You'll DoThe Intake Manager is responsible for overseeing the daily operations of the firm's intake department, ensuring that all prospective clients receive a professional, timely, and high-quality experience from their first interaction with the firm. This role manages the intake team, monitors call performance, improves conversion rates, and develops processes that ensure consistent, effective client screening and onboarding.
The Intake Manager will also be responsible for coaching and developing team members through structured performance management, including the creation and implementation of 30-, 60-, and 90-day development plans and regular evaluation of recorded calls to ensure quality, professionalism, and adherence to firm standards.
Key ResponsibilitiesTeam Leadership & Development
  • Manage, mentor, and support the intake team to ensure exceptional client service and consistent performance.
  • Develop and implement structured 30-, 60-, and 90-day onboarding and development plans for new intake team members.
  • Provide ongoing coaching, training, and performance feedback to improve call handling, client engagement, and conversion rates.
    Conduct regular call evaluations and quality reviews of intake calls to assess professionalism, accuracy, compliance, and effectiveness.

Intake Operations
  • Oversee the intake process from initial inquiry through case evaluation and routing to attorneys, ensuring prospective clients receive prompt, clear, and professional communication.
  • Maintain and improve intake scripts, workflows, and procedures.
  • Personally handle intake calls, and client inquiries as needed to support the team during high call volumes or staffing gaps.

Process Improvement
  • Identify opportunities to improve intake workflows, technology utilization, and communication processes.
  • Collaborate with attorneys and firm leadership to ensure alignment between intake screening and case criteria.
  • Ensure intake processes comply with ethical and legal requirements.

What You Need
  • Bachelor's degree preferred or equivalent professional experience.
  • 3+ years of experience in intake management, client services, or call center leadership, preferably in a law firm or professional services environment.
  • Strong leadership and coaching skills with experience developing teams.
  • Experience reviewing and evaluating recorded client calls for quality assurance.
  • Experience with CRM or legal intake management software preferred.

What You Get
  • Job Type: Full-time
  • Pay: $55,000 -$65,000
  • Benefits:
  • Health insurance (employer paid)
  • Parental leave
  • Professional development assistance

Alexander Shunnarah Trial Attorneys is committed to a diverse and inclusive workplace. Alexander Shunnarah Trial Attorneys is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email careers@asilpc.com.