Customer Success Manager Our client is a fast-growing, tech-driven company in the Bay Area looking for a Customer Success Manager who is passionate about building relationships, improving customer ...
62 Formic Technologies Customer Success Manager Jobs Hiring Near You
Customer Success Manager Our client is a fast-growing, tech-driven company in the Bay Area looking for a Customer Success Manager who is passionate about building relationships, improving customer ...
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.
Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to ... Built for how government really works, SimpliGov combines modern tech with a human touch: no-code ...
Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to ... Built for how government really works, SimpliGov combines modern tech with a human touch: no-code ...
Customer Success Manager
Marina Del Rey, CA · On-site
$80K - $110K/yr
Our philosophy on growth is to be the most impactful product in our customers' tech stack, their ... Success Manager, you will: * Lead product implementation (often before the sale is closed ...
Customer Success Manager
Marina Del Rey, CA · On-site
$80K - $110K/yr
Our philosophy on growth is to be the most impactful product in our customers' tech stack, their ... Success Manager, you will: * Lead product implementation (often before the sale is closed ...
Customer Success Manager
Dallas, TX · On-site
Customer Success Manager Island is the ideal environment for enterprise work -- security is ... Familiarity with IT support tools and ticketing systems. * Ability to clearly discuss and ...
Customer Success Manager
Dallas, TX · On-site
Customer Success Manager Island is the ideal environment for enterprise work -- security is ... Familiarity with IT support tools and ticketing systems. * Ability to clearly discuss and ...
Customer Success Manager
Newton, MA · On-site
$64K - $71K/yr
TTGT) informs, influences and connects the world's technology buyers and sellers, to accelerate ... Specifically, Customer Success Managers are responsible for providing strategic direction and ...
Customer Success Manager
Newton, MA · On-site
$64K - $71K/yr
TTGT) informs, influences and connects the world's technology buyers and sellers, to accelerate ... Specifically, Customer Success Managers are responsible for providing strategic direction and ...
Customer Success Manager
King Of Prussia, PA · On-site
$20 - $35/hr
Seeking an experienced Customer Success Manager to support customer onboarding and a software ... Technology has replaced humanity. The business has become cold and impersonal. That's why we've ...
Customer Success Manager
King Of Prussia, PA · On-site
$20 - $35/hr
Seeking an experienced Customer Success Manager to support customer onboarding and a software ... Technology has replaced humanity. The business has become cold and impersonal. That's why we've ...
Customer Success Manager
Plainville, CT · On-site
North America Customer Success Manager Gems Setra | On-Site - Plainville, CT | Reports to: Head of ... About Gems Setra Gems Setra is a leading global supplier of sensing and monitoring technologies ...
Customer Success Manager
Plainville, CT · On-site
North America Customer Success Manager Gems Setra | On-Site - Plainville, CT | Reports to: Head of ... About Gems Setra Gems Setra is a leading global supplier of sensing and monitoring technologies ...
Customer Success Manager
Orlando, FL · On-site
$15K - $25K/mo
Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies ...
Customer Success Manager
Orlando, FL · On-site
$15K - $25K/mo
Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies ...
Customer Success Manager
Newton, MA · On-site
$64K - $71K/yr
TTGT) informs, influences and connects the world's technology buyers and sellers, to accelerate ... Specifically, Customer Success Managers are responsible for providing strategic direction and ...
Customer Success Manager
Newton, MA · On-site
$64K - $71K/yr
TTGT) informs, influences and connects the world's technology buyers and sellers, to accelerate ... Specifically, Customer Success Managers are responsible for providing strategic direction and ...
Customer Success Manager
Missoula, MT · On-site
Univision Computers provides Managed Information Technology services to clients. We work for an ... Customer Success Managers start their journey at Univision with a structured onboarding process. At ...
Quick apply
Customer Success Manager
Missoula, MT · On-site
Univision Computers provides Managed Information Technology services to clients. We work for an ... Customer Success Managers start their journey at Univision with a structured onboarding process. At ...
Customer Success Manager At UpGuard, we are replacing manual security bottlenecks with AI-driven ... We provide the autonomy to ship world-class technology and the resources to do it at a global scale.
Customer Success Manager At UpGuard, we are replacing manual security bottlenecks with AI-driven ... We provide the autonomy to ship world-class technology and the resources to do it at a global scale.
Our tech solutions: * Reduce traffic fatalities * Enhance pedestrian accessibility * Empower system ... As a Customer Success Manager at Citian, you will be responsible for understanding our clients ...
Quick apply
Our tech solutions: * Reduce traffic fatalities * Enhance pedestrian accessibility * Empower system ... As a Customer Success Manager at Citian, you will be responsible for understanding our clients ...
Customer Success Manager
$75K - $82K/yr
Motivated by growth: You're excited to build a career in customer success, account management, SaaS, media, or technology and take ownership of your professional development. * Analytical and ...
Customer Success Manager
$75K - $82K/yr
Motivated by growth: You're excited to build a career in customer success, account management, SaaS, media, or technology and take ownership of your professional development. * Analytical and ...
Customer Success Manager
Plainville, CT · On-site
On-Site North America Customer Success Manager Gems Setra | On-Site - Plainville, CT | Reports to ... About Gems Setra Gems Setra is a leading global supplier of sensing and monitoring technologies ...
Customer Success Manager
Plainville, CT · On-site
On-Site North America Customer Success Manager Gems Setra | On-Site - Plainville, CT | Reports to ... About Gems Setra Gems Setra is a leading global supplier of sensing and monitoring technologies ...
Customer Success Manager
Denver, CO · Remote
Customer Success Manager Company: Nutrislice Work Type: Remote Employment: Full Time Location: US Seniority: Mid Level Technologies: Salesforce, ChurnZero Requirements: 3+ years in software ...
Customer Success Manager
Denver, CO · Remote
Customer Success Manager Company: Nutrislice Work Type: Remote Employment: Full Time Location: US Seniority: Mid Level Technologies: Salesforce, ChurnZero Requirements: 3+ years in software ...
Customer Success Manager
Manhattan, NY · On-site
$75K - $100K/yr
Customer Success Manager New York, New York, United States Are you passionate about being at the ... Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage ...
Customer Success Manager
Manhattan, NY · On-site
$75K - $100K/yr
Customer Success Manager New York, New York, United States Are you passionate about being at the ... Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage ...
Customer Success Manager Role Summary We are looking for an individual who demonstrates strong ... We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering ...
Customer Success Manager Role Summary We are looking for an individual who demonstrates strong ... We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering ...
Customer Success Manager SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired ...
Customer Success Manager SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired ...
Customer Success Manager
$95K - $105K/yr
Customer Success Manager At WorkWave, we build innovative software and fintech solutions for the ... Prior experience in the SaaS, Tech, or Software space is a must. * Extensive experience with SaaS ...
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Customer Success Manager
$95K - $105K/yr
Customer Success Manager At WorkWave, we build innovative software and fintech solutions for the ... Prior experience in the SaaS, Tech, or Software space is a must. * Extensive experience with SaaS ...
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Job description
Customer Success Manager
Our client is a fast-growing, tech-driven company in the Bay Area looking for a Customer Success Manager who is passionate about building relationships, improving customer outcomes, and helping clients get the absolute best out of the company's product and services. If you're someone who loves solving problems, enjoys working with customers, and thrives in a collaborative, high-energy environment, this role is for you.
What You'll Do
- Own and manage a portfolio of customers from onboarding to renewal
- Lead onboarding calls, product walkthroughs, and success planning
- Build strong, trusted relationships with customers through proactive communication
- Develop strategies to increase product adoption and reduce churn
- Monitor account health, usage, and customer feedback to identify risks/opportunities
- Collaborate with Product, Support, Sales, and Operations to resolve customer issues and improve the customer journey
- Maintain clear documentation, customer insights, and progress tracking
- Serve as the strategic partner who ensures customers achieve their desired outcomes
Requirements
Tech Requirements & Tools
- Candidates should be comfortable with modern tech platforms, including:
- Must-Have Experience: CRM systems (HubSpot, Salesforce, or similar)
- Ticketing & Support tools (Zendesk, Intercom, Freshdesk, Gorgias, etc.)
- Project management tools (Asana, ClickUp, Monday, Trello)
- Video communication platforms (Zoom, Google Meet)
- Data & reporting tools (Google Sheets, Excel, analytics dashboards)
- Nice-to-Have: SaaS onboarding tools (Userflow, ChurnZero, Catalyst, Gainsight)
- Basic understanding of APIs, integrations, or tech troubleshooting
- Experience working in a startup or high-growth tech environment
- You're a strong communicator who can build genuine relationships
- You're detail-oriented, organized, and proactive
- You enjoy problem-solving and staying two steps ahead for your customers
- You're comfortable explaining tech concepts in simple terms
- You thrive in collaborative, cross-functional environments
- You're adaptable — especially in fast-changing environments
- You genuinely care about helping customers succeed
- 2–5+ years in Customer Success, Account Management, Client Services, or a similar customer-facing role
- Experience in SaaS, tech-enabled services, or digital platforms strongly preferred
- Strong presentation, communication, and relationship-building skills
- Ability to manage multiple clients, timelines, and deliverables
- Experience working in hybrid or on-site Bay Area roles is a plus
Who You Are
Qualifications
Benefits
Benefits vary by client but may include: Health insurance, PTO, hybrid work flexibility, bonuses, 401(k) match, commuter benefits, equipment stipend, professional development support, and a collaborative team environment.