Experience: 5+ years in Customer Success, Account Management, or a related role in SaaS/Tech. * Customer-First Mindset: Passion for delivering exceptional customer experiences and driving measurable ...
62 Formic Technologies Customer Success Manager Jobs Hiring Near You
Experience: 5+ years in Customer Success, Account Management, or a related role in SaaS/Tech. * Customer-First Mindset: Passion for delivering exceptional customer experiences and driving measurable ...
Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager Cedato is the leading independent video advertising delivery and yield ... Digital advertising technology and media space. The role entails building key customer ...
Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager Cedato is the leading independent video advertising delivery and yield ... Digital advertising technology and media space. The role entails building key customer ...
Customer Success Manager
Lafayette, LA · On-site
Customer Success Manager - Spray DronesPosition Summary DMR Technologies is seeking a relationship-driven Customer Success Manager - Spray Drones to become the primary point of contact for our ...
Quick apply
Customer Success Manager
Lafayette, LA · On-site
Customer Success Manager - Spray DronesPosition Summary DMR Technologies is seeking a relationship-driven Customer Success Manager - Spray Drones to become the primary point of contact for our ...
Customer Success Manager
Freeport, ME · Remote
... emerging technologies, and AI-driven capabilities. * Identify and act on upsell and cross-sell ... Customer Success Managers are expected to attend customer onsite visits, company meetings, and team ...
Customer Success Manager
Freeport, ME · Remote
... emerging technologies, and AI-driven capabilities. * Identify and act on upsell and cross-sell ... Customer Success Managers are expected to attend customer onsite visits, company meetings, and team ...
Customer Success Manager
Manhattan, NY · On-site
$90K - $120K/yr
Customer Success Manager Location: NYC hybrid Compensation: $90k-$120K + equity About Passage ... through technology. The diagnosis rate for autism has surged over the past decade to 1 in 31 ...
Customer Success Manager
Manhattan, NY · On-site
$90K - $120K/yr
Customer Success Manager Location: NYC hybrid Compensation: $90k-$120K + equity About Passage ... through technology. The diagnosis rate for autism has surged over the past decade to 1 in 31 ...
... powered technologies. The role is expected to leverage customer onboarding programs, adoption ... Proven success managing enterprise customer relationships. * Demonstrated experience driving ...
... powered technologies. The role is expected to leverage customer onboarding programs, adoption ... Proven success managing enterprise customer relationships. * Demonstrated experience driving ...
Customer Success Manager
Gautier, MS · On-site
The Waste Pro Sales Customer Success Manager provides for the long-term growth and retention of WP ... Employees in this job classification are responsible for keeping up to date on current technology ...
Customer Success Manager
Gautier, MS · On-site
The Waste Pro Sales Customer Success Manager provides for the long-term growth and retention of WP ... Employees in this job classification are responsible for keeping up to date on current technology ...
Customer Success Manager
Gautier, MS · On-site
The Waste Pro Sales Customer Success Manager provides for the long-term growth and retention of WP ... Employees in this job classification are responsible for keeping up to date on current technology ...
Customer Success Manager
Gautier, MS · On-site
The Waste Pro Sales Customer Success Manager provides for the long-term growth and retention of WP ... Employees in this job classification are responsible for keeping up to date on current technology ...
By understanding customer environments, influencing technology standards, and positioning StarTech.com as a trusted partner, the Customer Success Manager creates scalable and repeatable demand across ...
By understanding customer environments, influencing technology standards, and positioning StarTech.com as a trusted partner, the Customer Success Manager creates scalable and repeatable demand across ...
Customer Success Manager
FL · Remote
By understanding customer environments, influencing technology standards, and positioning StarTech.com as a trusted partner, the Customer Success Manager creates scalable and repeatable demand across ...
Customer Success Manager
FL · Remote
By understanding customer environments, influencing technology standards, and positioning StarTech.com as a trusted partner, the Customer Success Manager creates scalable and repeatable demand across ...
Customer Success Manager
San Mateo, CA · On-site
Customer Success Manager Location: San Mateo, California Employment Type: Full Time As a Customer Success Manager, you'll play a pivotal role in ensuring that our customers are getting value and ...
Customer Success Manager
San Mateo, CA · On-site
Customer Success Manager Location: San Mateo, California Employment Type: Full Time As a Customer Success Manager, you'll play a pivotal role in ensuring that our customers are getting value and ...
Job Summary The Customer Success Manager partners with customer executives, IT leadership, and ... Lead Strategic Business Reviews (SBRs), presenting operational insights, technology trends, risks ...
Job Summary The Customer Success Manager partners with customer executives, IT leadership, and ... Lead Strategic Business Reviews (SBRs), presenting operational insights, technology trends, risks ...
Experience: 5+ years in Customer Success, Account Management, or a related role in SaaS/Tech. * Customer-First Mindset: Passion for delivering exceptional customer experiences and driving measurable ...
Experience: 5+ years in Customer Success, Account Management, or a related role in SaaS/Tech. * Customer-First Mindset: Passion for delivering exceptional customer experiences and driving measurable ...
Customer Success Manager
Dallas, TX · On-site
Qualifications * 3+ years in Customer Success, Account Management, or Consulting -- ideally in a B2B SaaS or healthcare tech environment. * Proven success managing enterprise or strategic accounts ...
Customer Success Manager
Dallas, TX · On-site
Qualifications * 3+ years in Customer Success, Account Management, or Consulting -- ideally in a B2B SaaS or healthcare tech environment. * Proven success managing enterprise or strategic accounts ...
Customer Success Manager Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go ...
Customer Success Manager Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go ...
Customer Success Manager At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills ...
Customer Success Manager At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills ...
Customer Success Manager
Manhattan, NY · On-site
... technology strategy, and ensures every customer can realize the full potential of their investment ... The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate ...
Customer Success Manager
Manhattan, NY · On-site
... technology strategy, and ensures every customer can realize the full potential of their investment ... The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate ...
Customer Success Manager
New York, NY · On-site
... technology strategy, and ensures every customer can realize the full potential of their investment ... The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate ...
Customer Success Manager
New York, NY · On-site
... technology strategy, and ensures every customer can realize the full potential of their investment ... The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate ...
Customer Success Manager
Apex, NC · On-site
Customer Success Manager As the leader in transit technology, Clever Devices, (Hitachi Rail CD U.S. Ltd.) vision is to make meaningful contributions to worldwide mobility. Our goal is to be the ...
Customer Success Manager
Apex, NC · On-site
Customer Success Manager As the leader in transit technology, Clever Devices, (Hitachi Rail CD U.S. Ltd.) vision is to make meaningful contributions to worldwide mobility. Our goal is to be the ...
Customer Success Manager
Kansas City, MO · On-site
$33.65 - $63.65/hr
Oracle Health Customer Success Manager The Oracle Health Customer Success Manager is responsible ... Knowledge of relevant best practices within Healthcare Information Technology (HCIT) consulting as ...
Customer Success Manager
Kansas City, MO · On-site
$33.65 - $63.65/hr
Oracle Health Customer Success Manager The Oracle Health Customer Success Manager is responsible ... Knowledge of relevant best practices within Healthcare Information Technology (HCIT) consulting as ...
Formic Technologies Jobs Information
What other companies are hiring for Customer Success Manager jobs?
What are the most popular jobs at Formic Technologies?
What are the most popular categories at Formic Technologies?
Other
Posted 5 days ago
Job description
Customer Success Manager
Creatify is building the world's first end-to-end AI advertising agent—a platform that automates the entire video ad lifecycle, from scripting and avatar-led generation to testing, optimization, and publishing across Meta, TikTok, YouTube, and more.
We've surpassed 3 million users across 18,000+ teams. Leading brands—including Applovin, Alibaba, HubSpot, Binance, NewsBreak, and Zumper—use Creatify to produce personalized, high-performing video ads in minutes.
We have raised $24M in funding from leading Silicon Valley firms including WndrCo, Kindred Ventures, Millennium New Horizons, NFDG, Comcast Ventures, Creator Ventures, Leadout Capital, Hat Trick Capital, and many more. Check out our latest coverage by Fast Company, TechCrunch, Bloomberg TV, and our recognition as one of IVP Enterprise AI 55 in 2024.
Based in Mountain View, we are a team of passionate AI researchers, engineers, and advertising veterans. Join us in reinventing the advertising industry with AI.
About This RoleWe're seeking a Customer Success Manager to join our dynamic team. In this role, you'll be the trusted advisor for our customers, ensuring they maximize the value of Creatify.AI's platform. You'll work closely with Sales, Product, and Support teams to onboard, retain, and grow our customer base. If you're a proactive problem-solver who thrives on building relationships and driving customer outcomes, this is the role for you.
Responsibilities-
Customer Onboarding & Adoption: Guide new customers through seamless onboarding, ensuring they understand and leverage our platform effectively.
-
Relationship Management: Build strong, long-term relationships with key stakeholders, acting as their advocate within Creatify.AI.
-
Retention & Expansion: Drive high retention rates and identify upsell/cross-sell opportunities by understanding customer goals.
-
Proactive Engagement: Monitor customer health, anticipate risks, and implement strategies to mitigate churn.
-
Feedback Loop: Gather and relay customer insights to Product and Marketing teams to shape future improvements.
-
Success Planning: Develop customized success plans to align our solutions with customer business objectives.
-
Advocacy & Community: Encourage customer advocacy through case studies, testimonials, and referrals.
-
Experience: 5+ years in Customer Success, Account Management, or a related role in SaaS/Tech.
-
Customer-First Mindset: Passion for delivering exceptional customer experiences and driving measurable success.
-
Communication Skills: Exceptional listening, presentation, and interpersonal skills to engage stakeholders at all levels.
-
Problem-Solving: Ability to troubleshoot issues, manage escalations, and collaborate cross-functionally for resolutions.
-
Analytical Aptitude: Comfortable analyzing usage data to derive insights and guide customer strategy.
-
Adaptability: Thrives in a fast-paced startup environment, managing multiple priorities with a proactive attitude.
We are an equal opportunity employer and highly value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.