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Follett

60 Follett Jobs Hiring Near You

Follett

Retail Manager - Rensselaer Campus Store

Troy, NY · On-site

$62K - $81K/yr

Follett serves over half of the students in the United States and works with 80,000 schools as a leading provider of education technology, services, and print and digital content. We're higher ...

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Follett Jobs Information

What is it like to work at Follett?

Follett is a company that values collaboration and innovation, fostering a culture of teamwork and customer-centricity. As a leading provider of educational products and services, Follett operates a diverse range of business units, including school solutions, retail, and digital services, with a focus on supporting the educational community. Working at Follett may appeal to candidates who are passionate about education and eager to contribute to a mission-driven organization with opportunities for professional growth and development.

What makes Follett an attractive place to work?

Follett is a leading provider of educational materials, technology, and services, serving the needs of schools, libraries, and other educational institutions worldwide. As an employer, Follett offers a collaborative and supportive work environment that values innovation, teamwork, and employee growth, with opportunities to make a positive impact on education and the communities it serves. By joining Follett, individuals can pursue a career that combines their passion for education with opportunities for professional development, growth, and advancement in a stable and dynamic organization.

Do workers at Follett get paid breaks?

Sometimes. Only some people get paid breaks.
61% of people say they don’t get paid breaks.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and September 2026.

Does Follett pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
70% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 63 people who took the Breakroom Quiz between November 2024 and September 2026.

At Follett, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
53% of people say they have to use vacation days when they’re out sick.
Based on data from 19 people who took the Breakroom Quiz between June 2025 and April 2026.

Are part-time workers able to get health insurance from Follett?

Most people who work part-time can't get health insurance.
86% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 7 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Follett?

Most people who work part-time don’t get paid time off.
79% of people who work part-time say they don’t get paid time off
Based on data from 14 people who took the Breakroom Quiz between June 2025 and September 2026.

Is the health insurance from Follett affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get paid time off at Follett?

Some people get paid time off from work.
43% of people say they don’t get paid time off.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 39% of people with changing schedules find out their shifts one week or less ahead of time.
  • 48% of people with changing schedules find out their shifts two weeks ahead of time.
  • 5% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 44 people who took the Breakroom Quiz between November 2024 and September 2026.

Do workers at Follett worry about hours?

Some people worry about getting enough hours.
63% of people report they worry about getting enough hours.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and September 2026.

Do Follett workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and September 2026.

How easy is it for Follett workers to change shifts?

Most people find it easy to change shifts.
68% of people report that it’s easy to change shifts if they need to.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and September 2026.

How easy is it to get time off at Follett?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Follett managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
77% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and September 2026.

Do jobs at Follett spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and September 2026.

How easy is it to take sick days at Follett?

Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and September 2026.

Is a Follett job good for students?

Most students say this is a good place to work if you’re studying.
82% of students report this is a good place to work if you’re studying.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and September 2026.

Is working at Follett good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Follett feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and September 2026.

Do people at Follett get to take their breaks without interruption?

Most people get breaks without interruption.
69% of people report that they get to take their breaks without interruption.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and September 2026.

Is it stressful to work at Follett?

Most people feel stressed here.
75% of people say they often feel stressed at work.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and September 2026.

Do people at Follett enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and September 2026.

Do people at Follett recommend working with their team?

Only some people recommend working with their team.
65% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 66 people who took the Breakroom Quiz between November 2024 and September 2026.

Do people get enough training when they start at Follett?

Some people didn’t get enough training when they started.
55% of people report they didn’t get enough training when they started working here.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and September 2026.

Do people get support to advance at Follett?

Only some people are given support to advance their career here.
In the last year, 63% of people report not being given support to advance their career here.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and September 2026.

Do people think Follett’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
87% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and September 2026.

Do workers feel well informed about how Follett is doing?

Most people don’t feel well informed about how the company is doing.
73% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and September 2026.

What are the most popular titles at Follett?

What are the most popular cities for Follett jobs?

What are the most popular states for Follett jobs?

What are the most popular job types at Follett?

What are the most popular categories at Follett?

Infographic showing various job openings at Follett in the United States as of August 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 98% Physical, and 2% Remote job distribution.

Retail Manager - Keiser University - Clearwater

Follett

Clearwater, FL • On-site

$43K - $50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Follett rating

5.0

Company rating: 5.0 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

610th of 740 rated retailers

Job description

Join the Follett Team, where employees are valued, respected, and offered career paths throughout its many campus locations. Follett serves over half of the students in the United States and works with 80,000 schools as a leading provider of education technology, services, and print and digital content. We're higher education's largest campus retailer and a hub for school spirit and community as we operate nearly 1,200 local campus stores and over 1,600 virtual stores across the continent. We take pride in the fact that for more than 140 years, we have been helping to improve people's lives by supporting a lifetime of learning and education.
Pay Rate - $43,888 - $50,000 per year
Position Overview
The Store Manager I executes and provides leadership and oversight for all facets of bookstore operations, including hiring, training, supervising, developing, and motivating managers, supervisors, and team members; preparing and executing store operating plans; establishing and enhancing strong campus relations; guiding course materials activities; maintaining a high level of customer service throughout the store; delivering on General Merchandise expectations; demonstrating expert-level knowledge of Follett systems and strategies; and completing other necessary store activities as needed.
Effectively executes company programs and initiatives. Ensures compliance with company policies and procedures. Resolves complaints and escalated issues in a timely and satisfactory manner. Partners with various support partners. Consistently demonstrates Follett Values.
Responsibilities
  • Responsible for full-cycle talent management, including recruiting, training, coaching and talent development for full-time, part-time, and temporary team members. Works to identify key talent to support the talent pipeline. Ensures effective performance management and maintains a culture of accountability. Develops cross-functional teams of engaged associates with the ability to execute initiatives and drive operational standards and business results. Provides staff training. Manages other staff managers and guides them in directing and coaching their staff, if applicable. Develops and promotes a team environment and acts as a leader within the store to all staff levels. Makes decisions relating to the selection and deployment of staff in order to meet sales and labor budgets.
  • Prepares and implements detailed operating plans for all store departments for standard operations, busy rush periods, and special events (athletics, graduation). Shares plans with managers and team members and leads/drives them to execution. Analyzes store financials and makes determinations regarding how to positively impact future sales/expense opportunities. Plans and prepares for promotions. Demonstrates a full understanding of capacity and velocity requirements, based on the previous history.
  • Establishes, enhances, and maintains positive, responsive relationships with the campus community, particularly campus administration, athletics departments, faculty, and staff. Seeks out new ways to partner with campus regarding remote selling opportunities, maintaining Follett's campus presence, and resolving complex issues on an as-needed basis.
  • Provides oversight and guidance and/or executes all facets related to course materials, including managing and directing the work of the Course Materials Manager, if applicable. Reviews enrollment numbers, past history, inventory levels, and current adoptions in order to ensure appropriate quantities for purchase and buyback. Interacts with faculty and others as needed to gain access to adopted titles for the upcoming semester far in advance to maximize profit.
  • Develops a customer-centric experience and engages team members in the delivery/execution of that objective. Provides the highest levels of customer service within the store and in all interactions with stakeholders. Manages the visual presentations to create an exciting shopping environment for customers.
  • Executes corporate General Merchandise objectives, including allocation of floor space based on sales by department/sub-department. Modifies plans to fit specific needs.
  • Participates in the execution of store-specific projects, such as renovations and reorganizations, or assists in projects relating to store opening or closings. May function as a regional trainer.
  • Ensures all back-office functions, including the preparation of invoices, the process of chargebacks, and coordination of stock shipments are completed in accordance with company directives and/or policies and procedures.
  • May have oversight, with varying levels of direct management responsibility, for one or more additional locations.
  • Performs other duties as assigned.
Requirements
  • 0-3 years of relevant experience
  • Bachelor's degree or equivalent
  • Retail management or strong customer service experience; academic retail experience a plus; strong organizational, time management, and problem-solving skills; strong customer service, communication, and presentation skills; strong analytical skills and financial acumen; advanced relationship building, a demonstrated ability to influence a team and customer outreach.
  • General Computer Skills
Full time benefits:
• Medical, Dental, & Vison
• Voluntary Insurance plans
• 401k + 100% company match (up to 4%)
• 80 hours vacation + sick days
• 10 paid company holidays
• Quarterly Bonus Plan
Equal Opportunity Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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