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60 Five9 Customer Service Jobs Hiring Near You

Five9

Business Development Rep (Bay Area)

San Francisco, CA · On-site

$38K - $73K/yr

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center ... Experience selling enterprise products/services, especially SaaS, or other technology is a plus ...

Five9

Enterprise Sales Account Director

In doing so, drive new revenue opportunities of Five9's products and services. This is a hunting role; however, it comes with a hunting license for a clearly defined list of customers already doing ...

Five9

WEM AQM Prompt Engineer

San Francisco, CA

To support the accelerating adoption of Five9 AQM across our customer base, the Specialized Services team is building a dedicated Prompt Engineering practice. We are seeking three WEM AQM Prompt ...

Five9

Senior Product Marketing Manager - Agent Empowerment

$123K - $162K/yr

Five9 AI Agents - Agentic AI Agents that power intelligent customer self-service, resolving routine inquiries end-to-end and seamlessly escalating to human agents when needed In this role, you will ...

Five9

Business Development Rep (Bay Area)

San Francisco, CA · On-site +1

$38K - $73K/yr

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center ... Experience selling enterprise products/services, especially SaaS, or other technology is a plus ...

Five9

Commercial Account Executive

San Francisco, CA

Track and manage opportunities in Salesforce.com CRM following standard Five9 internal sales process * Articulate company value proposition * Be the subject matter expert on all services and products ...

Five9

Director, IT Infrastructure

Irving, TX

... customer service to internal stakeholders. * Partner with the CISO and Security leadership to ensure infrastructure design, identity controls, and operational practices meet Five9's security and ...

Five9

Senior Mid-Market Account Director

In doing so, drive new revenue opportunities of Five9's products and services. This is a hunting role; however, it comes with a hunting license for a clearly defined list of customers already doing ...

Five9

Channel Development Director

... customer experience offers at speed and scale. Some of the major focus areas of this role are: * Manage the sale of Five9 products and services with a team of Channel Directors within a set of 15 ...

Five9

WEM AQM Prompt Engineer

Dallas, TX · On-site

To support the accelerating adoption of Five9 AQM across our customer base, the Specialized Services team is building a dedicated Prompt Engineering practice. We are seeking three WEM AQM Prompt ...

Five9

Associate Solution Consultant

$48K - $112K/yr

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center ... Prepare specification documents to pass implementation details on to Professional Services team.

Five9

WEM AQM Prompt Engineer

To support the accelerating adoption of Five9 AQM across our customer base, the Specialized Services team is building a dedicated Prompt Engineering practice. We are seeking three WEM AQM Prompt ...

Five9

Enterprise Sales Director - Northeast

San Ramon, CA · Remote

$264K/yr

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center ... We hire professionals who have a minimum of 10 years operating, selling, or servicing customer ...

Five9

WEM AQM Prompt Engineer

OR · On-site +1

To support the accelerating adoption of Five9 AQM across our customer base, the Specialized Services team is building a dedicated Prompt Engineering practice. We are seeking three WEM AQM Prompt ...

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Five9 Jobs Information

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    Infographic showing various Customer Service job openings at Five9 in the United States as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 27% Physical, 15% Hybrid, and 58% Remote job distribution.

    Business Development Rep (Bay Area)

    Five9

    San Francisco, CA • On-site

    $38K - $73K/yr

    Full-time, Part-time

    Re-posted 3 days ago

    Job description

    Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

    Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

    As a member of the Business Development Team you will be responsible for generating pipeline for our Small/Mid-size and Enterprise Sales Teams. You will be the front line for presenting Five9 to prospects. Success in this role will lead to career opportunities in other areas of the sales organization and company. This position is located in San Ramon or San Francisco, and eligible for commission.
    Key Responsibilities:
    • Qualifying OUTBOUND leads from Marketing and converting them into sales opportunities
    • Meeting quota of qualified sales opportunities for Five9's field sales team
    • Make 50-80 calls per day, with additional touch points by e-mail
    • Proactively and promptly process all leads to with the appropriate disposition
    • Qualify prospects based on established criteria of Fit, Budget, Authority, Need and Time, and gather critical sales intelligence
    • Deliver consistently against quota, despite imperfect systems and processes
    • Initiate relationships and develop rapport with prospects by anticipating needs and understanding unique customer environment
    • Effectively articulate the Five9 value proposition by phone and e-mail
    • Continuously log activities and intelligence into Salesforce.com
    • Proactively provide focused feedback on every aspect of the business including sales tools, prospect intelligence, and results from marketing campaigns
    • Work closely with the sales and marketing teams to continuously improve demand generation processes and best practices
    Key Skills:
    • Bachelor's degree required
    • Work experience in a lead generation setting
    • High-caliber cold calling skills
    • Familiarity with common office software and CRM
    • Proven track record of achieving corporate quotas and goals
    • Ability to handle objections and educate prospects in a consultative manner
    • Demonstrated curiosity, resourcefulness, motivation, and initiative
    • Professional business acumen, strong communication skills, strong presence, and confidence
    • Highly team oriented – must be able to accept and contribute new ideas
    • Excellent time management with ability to multi-task, prioritize, etc.
    • Experience selling enterprise products/services, especially SaaS, or other technology is a plus

    Location: This role is hybrid. Time in office is required.

    As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

    Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

    Our total reward package also includes:

    • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
    • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
    • Generous employee stock purchase plan.
    • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

    All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

    The US base salary range for this role is below.
    $38,100—$73,900 USD

    Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

    View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

    Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.