20 Firstservice Operations Manager Jobs Hiring Near You

Description

FirstService Residential is simplifying property management. Its hospitality-minded teams serve 9,000 residential communities across the United States and Canada. The organization partners with boards, owners, and developers to enhance the value of every property and the life of every resident.

Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential. 

Job Responsibilities

Essential Duties:

The Pool/Beach Manager is responsible for overseeing the pool area, making safety announcements and maintaining an inventory of all poolside equipment to be available for guest use at all times. Will work with the Property Manager to coordinate, lead, plan, promote, organize, implement, schedule and evaluate recreational activities and special events. Activities may include arts and crafts, gymnastics, sports, games, music, dance, picnics, social recreation, cultural and handicrafts for a diverse population.

 

Additional Duties:

Assist all Unit Owners, Residents and Guests in a courteous, helpful manner; referring to all questions that cannot be handled to the Management Office for further assistance.

Greet new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation.

Settle disputes between groups or individuals regarding use of facilities.

Confer with management in order to discuss and resolve participant complaints.

Coordinate the use of facilities to prevent individuals from interfering with one another.

Explain rules and procedures.

Assist in the control of equipment and supplies.

Enforce rules and regulations of recreational facilities in order to maintain discipline and ensure safety.

Promote and maintain good public relations and customer service.

Patrol facilities to detect damage to facilities and report damages to appropriate authorities

Adhere to and maintain all safety procedures. Any safety issues must be brought to the attention of the Property Manager immediately.

Check in with the Property Manager during the issuance of a Tropical Storm or Hurricane Watch or Warning.

Maintain assigned areas in a neat and safe manner.

May be assigned other duties by the on-site Property Manager

  Compensation: 55K - 65K

Supervisory Responsibilities

Responsible for overseeing a team

Education & Experience

Minimum of High School diploma.

CPR Certification is desirable.

Ability to communicate effectively and courteously with staff and the public.

Competent in communication, creativity, innovation, customer service, interpersonal skills, planning, problem solving, and teamwork.

Knowledge, Skills & Proficiencies

Must possess strong managerial background in the hospitality industry.

Should have experience managing the property or building operations, such as staff and service contracts, resident retention and resident improvements are preferred.

Computer literacy: Proficiency and working knowledge of Microsoft Office Applications.

Multiple language fluency is desirable.

Strong customer service, communication and interpersonal skills required.

Tools & Equipment Used

Computers

Physical Requirements & Working Environment

Physical demands include ability to lift up to 50 lbs;

Ability to work extended/flexible hours and weekends based on project requirement.

Work in an upright standing position for long periods of time

Be able to work in various positions, including, but not limited to, stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time

Be able to reach overhead and wide range of mobility in upper and lower body

Ability to work in different environmental working conditions (e.g. heat, cold, wind, rain, humidity)

Be able to lift, pull and push materials and equipment to complete assigned job tasks

Repeat various motions with the wrists, hands and fingers

Walk and climb stairs; Handle, finger, grasp and feel objects and equipment.

Reach with hands and arms.

Communicate, receive and exchange ideas and information by means of spoken and written words.

Ability to quickly and easily navigate the property/building as required to meet the job functions.

Ability to respond to emergencies in a timely manner.

Travel

N/A

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.